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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the xx/xx/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the xx/xx/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, xx/xx/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Pressured into buying special delivery from PO


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Has anyone experience the pressure of the staff in the PO they trying to send a letter by recorded delivery. :mad2:

 

For years now I always get their spiel when I go into my local very busy PO with ticket queuing system.

After waiting for 10 minutes for my ticket to be called out, I went to counter to pay for 1st class recorded delivery service. When I passed my letter to the man behind the counter he did not stop putting down the recoded service and keep trying to make me take out their £4 to £5 special deliver services. He actually went as far as saying this service is not to be trusted. This letter to be delivery was only about 2 miles away, but I need a signature. In the end I told him to give me back my letter and I will delivery it by hand (I was afraid that he would not post, bin it instead, if I did not send it out by their very expensive next day delivery). I went a couple of mile away and try another post office again this they tried to sell their next day delivery but no way near as worrying as my local one. :evil:

 

I look on line to see if it was deliver ie signature they go my letter but not a signature. Does it take time to put a signature on line or is this not done anymore with recoded deliver letters which is not cheap £1.15 but still a hell of a lot cheaper than over £4 to £5 :-( not mentioned to having to listen to them trying to pressurizing you into buy this services. :-x

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Hi Allwood

 

They all do it, probably to do with individual targets, profit margin, etc the best thing to do is make sure the first words you say are, 'I'm not interested in Special Delivery, then say 'Good Morning' it works for me, your in for a pretty quick service.

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Morning Allwood,

I have had this (written) conversation with Royal mail and every time they fail to reply to the point I make.

They are failing to get signatures for RD mail as well as trying to sell SD service.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I have told these people lots of time before that I was not interested in their special delivery, they obviously do not understand the word 'no' I told this guy taht I could hop on a bus and take the letter there myself, but no, this guy would not give up and in the end I was afraid to leave my letter with him, as he clearly was not happy that I would not hand over a fiver to him. I took my letter from him and left. What is really annoying is that after I had waited for over 20 minutes and my ticket said that there was 20 people in front of me and after waiting that lenght of time to be further stressed out the being pressured by the staff person behind the counter that was suppose to be giving me service, not grief.

It seems now that all services that are being funded from the public is being abused by the staff working in these organisation....I am sure these people are being paid a wage so why do they have to stress out their customers just for the hell of it....

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Morning Allwood,

I have had this (written) conversation with Royal mail and every time they fail to reply to the point I make.

They are failing to get signatures for RD mail as well as trying to sell SD service.

 

Hi Silverfox1961, I have just checked 2 recorded delivery letter that I have sent within the last 3 weeks and what it is says is that Item was post with details of post office and date on my receipt and is being progressed thought our network for delivery. What does that mean....has it not been delivered:mad2:

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This has also happened with me with CitiFinancial. They bulk sign for their post rather than individually. The post office are only(I believe) putting up the signature for the first letter delivered instead of copying the same signature for all the letters.

This is what I think has happened. once it's past the 15 working days and you still have no confirmation, do a claim for lost post.

Whether they have actaully been delivered is anyones guess.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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