I'm not too clear as to what is happening here. Did you send a letter of claim? And is this a response to that letter of claim? They are referring to a company called Global which you say is an insurance company which presumably is offering an extended warranty – which you declined. Is this correct? Is that what you mean when you refer to Asset Protection Insurance? I notice that he refers to "my girls on the front desk…" This tells me quite a lot about the kind of people and company you are dealing with in the 21st century
Iv done!! the woman was so so so lovely. I had not renewed in April she said she needed to do that first, and then I asked to be referred to the vulnerable team and so she’s referred to a case worker. she said I won’t go prison and they will just look and setting a payment plan up 🙈
Hi there Welly26 the link below is very useful to your case. https://www.consumeractiongroup.co.uk/topic/414662-idem-claim-form-halifax-lloyds-tsb-credit-cardsclaim-discontinued/page/3/#comments Have a look at post 55, and see if you can use any information for your own defence.
@curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
@skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
Jennyripper1974 posted a post in a topic,I’m in desperate need of help
I bought some clothes online in may through Evans and paid through PayPal
returned them all seven days later
I waited the 14days for my refund and no refund came
I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it.
evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
I contacted PayPal
they said the dispute had been closed but Evans at no point had attempted a refund.
fast forward to today
I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
I’ve also contacted their customer service too
all I get is PayPal have cancelled refund because dispute is still open.
I have proved that the dispute is closed
I have got an email saying that if Evans sent the refund they would accept it
but up until the date I got the email they have not once attempted a refund .
I have sent them a letter before court email
I have even offered to have the full refund as a gift card just to get this sorted !
I’m literally at the end of my tether and don’t know where to turn next !
i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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