Jump to content

do BT have the right to enforce charges ?

Please note that this topic has not had any new posts for the last 3667 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I decided to quit BT and just go totally mobile, due to BT's punitive charges.


i.e I was several weeks late in paying a small bill (60 pounds) and was disconnected ...


This occured in what was a reduced time margin without my notice...it had gone from 4 to six weeks previously before that kind of action.


They then wanted reconnection fees +plus late bill fee adding another 40 plus bringing to 100 pounds..


I asked them to reconnect the line, so i could have time to get a mobile broadband then cancelled with them.


Do i have to pay these penalty charges ? Can i do what i did with the bank charges, or other debts and offer to pay the original amount, if they cannot justify their penalty fees ?

Thanks to action group


Harris V abbey : settled


Glasgow Council Parking appeal won


Harris vs Santander: BCOB threats below had them refund charges, donate compensation to charity and alter branch policy.




Link to post
Share on other sites

Well, BT's one of the few telecoms companies that doesn't report to CRA's, what they will do is pass the debt on to DCA's, but not a lot more than that I don't think.... You could google the BT code of practice and follow the complaints procedure set out in there, also a lot of people have had joy from emailing ian livingstone the CEO... ian.livingston@bt.com

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)


Or send a cheque or postal order payable to Reclaim the Right Ltd.


923 Finchley Road London NW11 7PE



Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)


If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site


Please also consider using the

C.A.G. Toolbar

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...