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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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Phoenix trying to get more money from me ?


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Hello all

 

To cut a long story short. I ended up owing Pendle council 72 pounds for council tax that i was unaware of. They did write to me at a previous address but i wasn't aware of it.

 

Anyways, had a letter or 2 from phoenix the last being dated 27 Aug saying i owed 194.64 and that a bailiff was going to call. I rang them and council to see what was happening and had all explained to me.

 

Today a bailiff (although he inst on the certificated bailiff register) called with a notice of bailiff having visited stating i owed 353.64.

 

I promptly told him to sling his hook and hit the phones. Phoenix wouldn't speak to me at all and said i needed to speak to the bailiff and put the phone down on me. So i rang him and he claimed the extra 159 pounds was for previous visits (which never happened) back in July, i pointed out that even if said visits had occurred then it would make no difference as i had a bill from August 27th stating the amount was 194.64. He flatly refused to clarify why or where the extra money on the hand written form he gave me came from, and stated that he had noted the account to be passed back to phoenix and they would speak to me tomorrow.

 

Smelling a rat i rang the council to clarify some of the figures, they clarified that the original amount was 72 pounds plus 80 for the liability order so i guess the extra 40 quid or so was phoenix charges making the 194. They also checked my account on phoenix website and that indeed showed the amount the guy was supposed to collect was indeed 194.64 owing as of today. So where this extra 159 pounds has come from is anyones guess.

 

Has anyone else had this before ?

Am i correct in thinking that maybe this guy added the extra with a view to pocketing it if i had paid him in cash ?

Any thoughts or advice before i contact them tomorrow would be great

 

Original bill 72.14

Liability order 80.00

First alleged visit 24.50 (im guessing)

Second alleged visit 18.00 (im guessing)

 

Total 194.64 as outlined in original letter dated 27th Aug (and all other letters)

 

Bailiff amount requested 353.64 ??? Balance of 159 ?

 

Possibly trying to state they have levied against goods ?

Edited by DismayedAtItAll
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first thing to do is phone

Ministry of Justice Public Register of bailiffs
link3.giflink3.gif
on 020 3334 6355 the register is not always 100% correct

give them his name the date of the visits and the name of the bailiff company he must be certificated to collect this debt

Edited by maroondevo52
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Hi, DismayedAtItAll.

 

I have changed the Title of your thread.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

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Help keep it up and active, helping people like you.

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It would appear that Phoenix are atatempting to charge an "enforcment fee" to your account of £150. There is no such fee as this in the statutory regualtions, and in reality this is a REMOVAL fee. HOWEVER, such a charges cannot be applied UNLESS the bailiff has previosuly levied upon goods.

 

I would suggest writing a letter of compaint to the council and paying them £159. Normally, all payment should be made to the bailiff but in cases where there are serious concerns as to the charges, I cannot see any reason why the payment should not go to the council. HOWEVER, you MUST ensure that they allocate the payment to the arrears and NOT to this years account.

 

With council tax, all payments received from debtors must first be applied towards bailiff fees and therefore, if you pay this money to Phoenix it will be taken by them against their alledged fees.

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No levy has been made previously, truth is it is the first time they have ever been even though they are claiming they have been twice. Why pay the council the 159 ? ... The council themselves yesterday checked the balance owing at it was 194.64 on phonexi's own website when the lady from the council logged in to check . DO you mean pay the council the 194 ?

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Update

 

The register at the ministry say he isn't certificated but they maintain he is.

 

They claim the extra 159 would have been for attendance, walk in possession etc had i allowed him into the property. So my next call is to the council to see if i can pay them directly as i have concerns regarding phoenix fees

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You need to apply to the bailiff company a copy of the certificate, they have to send you a copy. If he is not certificated then he cannot make any charges. Tell the council he was not certificated and tell them to ring up and find out for themselves if they do not believe you.

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Update

 

The register at the ministry say he isn't certificated but they maintain he is.

did you ask phoenix what court he was certificated at and on what date

 

They claim the extra 159 would have been for attendance, walk in possession

 

had i allowed him into the property.

are saying that because you did not let him in and he did not get a walking possession you have been charged this fee

 

So my next call is to the council to see if i can pay them directly as i have concerns regarding phoenix fees

 

its not very often the council let you pay direct and you are right to have some concerns regarding phoenix fees

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The bill the guy handed me was for 353.. Phoenix say this is what would have been due if i had allowed him into the property, the extra 159 made up of walk in possession fee, levy fee, attendance of van fee etc etc BUT these fees would only have been due had i allowed him to enter the property. However the bill doesn't state this it simply says i owe 353.... Bottom line seems that they have tried to add illegally fees that were not actually due, bit like me billing someone for the purchase of my car just in case they buy it. Ive been onto the council and they are looking into it with a view to recalling the debt from phoenix, may have something to do with me threatening them to go to the local papers if they don't for using a company that has somewhat shady to say the least collection practices, and that seeing as the council now know that phoenix have employed illegal methods with me that they are in effect condoning illegal collection methods . Ive now got to wait for the council to ring back.

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The bill the guy handed me was for 353.. Phoenix say this is what would have been due if i had allowed him into the property, the extra 159 made up of walk in possession fee, levy fee, attendance of van fee etc etc BUT these fees would only have been due had i allowed him to enter the property. However the bill doesn't state this it simply says i owe 353.... Bottom line seems that they have tried to add illegally fees that were not actually due, bit like me billing someone for the purchase of my car just in case they buy it. Ive been onto the council and they are looking into it with a view to recalling the debt from phoenix, may have something to do with me threatening them to go to the local papers if they don't for using a company that has somewhat shady to say the least collection practices, and that seeing as the council now know that phoenix have employed illegal methods with me that they are in effect condoning illegal collection methods . Ive now got to wait for the council to ring back.

 

 

good for you well done :whoo:

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