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    • Very good, UB.   I'm not clear on the status of Kent now. People are talking about it being part of France, etc, but how is tht when the 'border' only applies to lorries?
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    • Well, we’ve found something we agree on.   you’ve described the unfairness, but haven’t said what (realistically!) you feel your options are.
    • There's a campaign against Serco and in favour of local public health people. Apologies for one bit of language but it's a memorable slogan.   https://twitter.com/i/status/1309910583790252037  
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Subject Access Request - What am I entitled to receive?


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I'm in dispute with the A & L and submitted a SAR and today rec'd a pitiful amount of info. I know they have tons more info regarding my loan. They submitted a report to the FOS regarding false signatures on my account etc and I want to see this and other letters relating to this.

 

Are they legally obliged to send me ABSOLUTELY EVERYTHING relating to me and my loan account?

 

thankyou

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It is my understanding that you are entitled to 'everything'. Report this to the ICO Complaints - Privacy & electronic communication - ICO

 

Is there a covering letter from them which confirms they feel they have complied with your request?

Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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yes, it talks about historical info being destroyed due to their retention policy though it was only in 2005 but i want a specific report prepared by the A & L into why false signatures appeared on my original loan agreement and i haven't got that. surely the SAR covers all letters relating to my loan and the issues therein?

 

so there is no recordings about the PPI misselling in which i refused PPI but had it forced upon me which is very convenient for the A & L

 

my case is with the A & L at present

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There is a requirement for banks etc. to retain paperwork for a number of years to cover money laundering, so there may be some hope there, I will try and find more info for you.

Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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