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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Assured shorthold termination


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I recently handed in my notice to my Letting agent saying I was leaving as per the terms of the tenancy agreement - two month notice - however I stated I would be vacating the property earlier. The LA responded immediately in writing stating they would be taking vacant possession on the 25th Sept - 1 month and 13 days before my notice period ends - this was fine with me as I was leaving the property on the 22nd of September and it would have remained empty before notice period as up on November 7th.

 

Now verbally the LA has stated that the Landlord is unsure if he wants to re let the property -meaning that I have to pay the full amount to November the 7th.

 

I was under the assumption that the previous written correspondence from the LA stating they would take vacant possession of the property on the 25th was in fact them agreeing to the tenancy being surrendered and that written statement meant that I was no longer obliged to pay rent after 25th September - am I right - and if not what are my rights given the landlord may not wish to re let the property ?

 

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Unless such an agreement took place (i.e. an agreement that you were not liable for the rent after this date) then you are in fact still liable.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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Ok however surely if the Letting Agent wants to take vacant possession than I am no longer the tenant and as such should not have to pay rent.

 

Are there any obligations for Land Lords to re rent the property ?

 

What are my options re trying to get a tenant to take on the notice period ?

 

Is there any way to not have to pay two full months rent for a property I will not be living in ?

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Ok however surely if the Letting Agent wants to take vacant possession than I am no longer the tenant and as such should not have to pay rent.

 

You are still obliged to pay the actual financial loss for the termination of the contract outside of the terms allowed - i.e. lost rent.

Are there any obligations for Land Lords to re rent the property ?

No.

What are my options re trying to get a tenant to take on the notice period ?

Not in my opinion - there is not long enough to do this, and the landlord is unlikely to agree.

Is there any way to not have to pay two full months rent for a property I will not be living in ?

In this situation, not in my opinion.

 

I realise it is frustrating. But you have to realise that you had a certain obligation, which you have not met - the landlord is absolutely entitled to his loss due to this breach.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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You have one potential bargaining chip - 'Vacant Possession'.

 

If they want it on 25th September, make it clear thats when your rent obligation ends. If they dont agree, then tell them they are not to enter the property until the contract is up. They are trying to have their cake and eat it here. You should insist is either or.

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I agree but be wary as it is a term of most ASTs (enforceable) that the property wont be left for more than a month...also the AST can only remain in effect whilst it is your principal residence. Therefore, if they wanted, they could claim the property as abandoned and take possession that way. Doubtful though.

 

I do certainly agree that if they want rent until the end of the term that you should say no vacant possession before the end of the term though.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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