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    • Another consumer who thinks that by being reasonable and patient with Currys, that Currys will be reasonable with them in return. Bless. Of course I do hope that you get a resolution this way but in fact we have found over a longer time now that Currys was a dishonest and quibbling little company that takes advantage of its customers innocence to deprive them of their consumer rights. "In due course" is completely unacceptable but if you go along with that it means that you have handed the reins over to them and allow them to take control. There is no reason for this matter to take more than a week for them to sort out and so I would suggest that your best course of action send them a letter of claim giving them 14 days or you will sue them in the County Court. That gives them ample time to sort the matter out and also means that if they eventually come back to you "in due course" refusing to honour their obligations, then you don't have to wait a further 14 days. You can pretty well launch into action immediately. You said you had all your legal documents ready but I asked you if that meant that you had sent a letter of claim and you haven't replied.
    • Thank you for your reply. Yes the hob was bought Sept but not installed until early Dec, started showing faults almost immediately but because it was 'bought' over 30 days Curry's washed their hands of it. The hob cost £229.00 and I still have it here. Yesterday I sent an email to Alex Baldock CEO of Curry's and I received a reply almost immediately from his office who have passed it onto their 'Executive Resolution Team' who will investigate and respond to the matter in due course. The email sent was more or less the exact copy of the one that I posted here so we will now wait their investigation and I will let you know the outcome.
    • The shortage of semiconductors is continuing to have a major impact on industries around the world.View the full article
    • Hi CAG,   First time poster here.   I would like to start off by saying that I've read through various threads and it's quite heartwarming to see the level of attention and support you give to people dealing with often stressful and anxiety inducing circumstances. I'll certainly be making a donation as this is truly a valuable resource.   I've read several similar threads to my own situation but I thought I'd seek your advice.   I opened a letter just a few hours ago from London Collection and Compliance Centre which is dated 11th January 2022 for an amount totalling £870.68. I'll attach a copy below. I can't quite remember the date of the initial offence. For context, I boarded a bus (I believe in 2018) and unbeknownst to me, my contactless card did not register correctly on the reader. I had my headphones in with music playing and was sat for my journey and then was approached by a ticket inspector who informed me that I did not tap and therefore was unable to provide proof of a valid ticket. Despite explaining the circumstances, I was asked for my details which I provided in full. I was honest and forthcoming with the ticket inspector but I wasn't aware this would amount to a fine as I was provided with a printed pass for the remainder of my journey. I accept liability for not being able to provide proof of a valid ticket and do not wish to dispute this regardless of intent.    I'm not entirely sure why I didn't pay the fine upon receipt of TfL's initial correspondence but I'm a long time sufferer of anxiety and depression which at times is so debilitating that I'm unable to make the best decisions or carry out simple actions. Some of which would mean I wouldn't need to make this post. I struggled financially at the time of receiving this letter and further correspondence which placed I did not deal with correctly because of the mental state I was in. I struggled to cope with and stupidly I neglected my responsibility and buried my head in the sand. I made an error in judgement that I wholeheartedly regret.   As of writing (early hours of 26th January 2022), the 10 working days given in the 'Further steps notice' has elapsed (25th January 2022). I rarely receive mail and therefore I don't regularly check my mailbox. However, I decided to take a look today as I suspected I missed a Royal Mail delivery. I intend on calling the number on the letter at the earliest appropriate time in the morning and dealing with this matter. I'm desperate to right my previous wrongs as I've worked hard to deal with my anxiety by beginning therapy. However, like many others in this thread, I'm worried about the prospect of having a criminal record. I'm 26 years only and I don't have any previous convictions nor have I had any trouble with the law. I have a real love for the service TfL provides and I'm capable of listing off an endless stream of related trivia. I have no previous run ins with TfL and regularly travel on the network and pay the correct, full fare each time.    I'm worried about how this will affect my future in regards to employment and my intention of naturalising as a British citizen (I've been in the UK for 20 years now).   I'll note my primary questions below and would truly appreciate your advice.   a) If I get in contact with the number on the letter as soon as possible, will that be too late despite the close proximity to the deadline?   b) What would be the best potential approach to resolving this issue? (I'm unable to pay the amount in as a lump sum.)   c) If I were successful in arranging a payment plan/somehow paying the amount in full, how would that affect the court proceedings? Would this still result in a criminal record?   d) I've seen other threads which mention OOC settlements with TfL, would this be an option despite receipt of a 'Further steps notice' letter?   e) Should I end up in court or have the opportunity to speak to someone over the phone - will I be able to explain my circumstance and plead for leniency?   f) What other general steps would you suggest I take at this stage to mitigate the consequences?   Apologies for this post being so long, I wanted to include as much relevant detail as possible and I'm more than happy to provide any that's missing. I don't want to make excuses for myself. I completely accept I'm in the wrong for allowing things to get to this stage, despite the difficulty I had with my mental state but I want to do right by myself and deal with this. I'll post regular updates and be sure to include a conclusion once I deal with the matter regardless of the outcome.   Thank you in advance for looking at this post, I really do appreciate what you do.   IMG_2609.pdf
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police in our village

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Hi - I'm so annoyed: our local police are trying to arrest my son for damage on a building site - he is a pre-teen. We hear that a man who works there followed a group of boys around taking photos of them THE DAY AFTER they found this damage, and the local police have come to our house only, as they say they do not know the other boys in the photos, and tried to arrest him - have had to get a solicitor, I need to find out more about this but am not happy about the idea that anyone can take your picture and then name you - is this allowed?

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Well they certainly cannot charge him with criminal damage unless they have pictures of the act taking place or some sort of forensic proof. However, they can do something about tresspassing if (I presume it is) it is private property. Even then, he is a minor so not much will be done anyway. I would save your money on the solicitor and see what happens. They probably are just hoping that he names names and they can visit the other parents.


I would also advise your son not to go there again, or be led astray by other youths in the future. I find it strange that the police only recognised your son. It's as if they already know him????



If all else fails, kick them where it hurts and SOD'EM;)


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Hi - yes they know him because there was an allegation made against him at school by a girl at school - to cut a long story short - the school investigated and the girl admitted it was false - the family then called the police who came to our home four times including on easter sunday and again tried to arrest him - a that time they had no information from the school investigations either so i wasnt happy - so the same pc has now come to our house over this latest issue - i do admit i feel like we are being targetted in some way - i have on ongoing dispute with the pub next door over getting beer cans and bottles thrown in my garden and noisy after hours crap from them - dont seem to be able to get any help with it so it is all getting too much for us now - i sometimes think that the regulars are making complaints against my son on purpose. I made an official complaint about that P.C. so do now need a solicitor to deal with this latest accusation. thanks.

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Hi Campari.... What exactly is the nature of the damage and the cost? How old is your son? There are higher standards of proof needed for very young children so it would be helpful to know the age. What exactly has the PC done that would justify you complaining ie is it more than the officer merely carrying out his duty to investigate allegations made by other members of the public?

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  • 2 weeks later...

Hi - he's 13, and the PC wouldnt get the info from the school before trying to arrest - in the end the school took it over and reinvestigated and again found it to be false. So I then made a complaint about the vigorous approach of the PC. I now find out that a few weeks later he told the site staff to take photos of him - this was in the street, not on their site and they are using this as evidence, and been doing it since June, my complaint was in May. The company for the building work also say they are going to carry on doing it. So presume I can follow them around taking their pictures too? The site staff say they saw him doing it but didnt take photos - which seems strange since they were so good at it the rest of the time?

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at the end of the the day there is only one person that knows the truth and thats your son.........


as for the photos, well, tbh its not nice, but, its doing its job & they are not breaking any laws by doing it,


i bet he's sticking well clear!! and has p'haps learned a few lessons here as has already been pointed out.


no kids are angels and they all do silly things that later they might well regret in life.


don't take what i am saying here wrong, but it might well do him a favor he is not yet realising.


best way to make him keep his nose clean from now on!



please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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