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    • See what the latest data on school suspensions tells us about the UK education system and early intervention.View the full article
    • The world's largest economy grew less than expected but rising inflation may delay a rate cut.View the full article
    • Hello, Following the submission of my defense, last night I received an email from DCBL indicating that the claimant intends to proceed with the claim (I've attached a screenshot of the email for reference) along with the N180 directions questionnaire. I'm unsure how they obtained my email, but I suspect it was through the courts' form when I completed the Acknowledgment of Service. This email almost slipped my attention. I have also today received a letter from court to state they have received my defense.  It appears they are requesting an online telephone hearing with the court. Could you please advise me on the necessary steps I should take at this point? Thank you for your assistance. Letter-Email 25-04-24.pdf N180 - Directions questionnaire (Small Claims Track).pdf
    • Default Amount £9237.88, all this started in 2006 Admitted debt £9075.65 Weightmans added £1515.01 immediately they became involved, no explanation The Statement shows when Marlin bought debt in May 2011 £10439.25 Their statements, not received until the SAR, are based on this. Cabot deducted £1515.01on their statements in January 2019, again did not find this out until SAR. Weightmans added in  2007 after the CH1 etc was confirmed by the court £741.50, made up of Process server fees, Court Fee (they tried for bankruptcy), Solicitors fee and Land Registry fee. Unspecfied Legal costs were added by Marlin in March 2015, again I did not know this until statements received with SAR I had been paying monthly, without exception until December 2018. I am minded to take the property charge, CH1 amount ,deduct all my payments and the subsequent fees, and request/demand a refund on the final payment made? I consistently disputed Weightmans balances, but they never responded. I also told Mortimer Clarke/Cabot that I disputed their amounts.  
    • Just follow this link and have read of some threads so your familiar with the process https://www.consumeractiongroup.co.uk/topic/347310-legal-n180-directions-questionnaire-small-claims-track/#comment-5178739
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Logbook Loans Aggro , help needed


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Hi all ,I have recently bought car from reliable relation who owned the car for around 2 years and have now received a letter from LBL stating money owed on vehicle and they will take car or me to court for debt that is from owner before last. I have phoned them (witheld) and asked for bill of sale and will follow this up with letter ( recorded) tomorrow. The previous owner ( not debtor) had spent much money on this vehicle after purchase which according to my local police I am in my right in removing before collection. The police also informed me that the car cannot be removed from my drive by a collection agent and that the agent will also be tresspassing on my property if he tried to collect. From my deductions I have 3 routes to go down. 1 to pay LBL for someone elses debt. 2 take all parts off vehicle that have been added by last owner making the car both worthless and undrivable and store car in my garage charging storage fees to LBL after allowing them reasonable time to collect worthless chassis at their expence or 3 fight it out in court if they dare.

Sorry for long post ,any thoughts? .

sleepingdog

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Hi Sleepingdog

 

This is the problem with BoS loans, the Lenders go for the car not the person who has taken the loan...

You could nip this in the bud first and have a SOL send them a letter to them, that way you can keep the car on your drive and all the parts where they are, i would warn them that taking the car would result in litigation...realy a scare letter..

 

The police are correct they have no powers, the only way would be a court order and a court baliff, the police usally turn up to keep the peace, but many have made the mistakes and let the car be taken, really helping in an unlawful act.

 

Be warned LBL have been know to log the car a stolen, its not, but they abuse the system...

 

hope this helps

 

trooper68

Trooper68:)

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Hi trooper68 thanks for the reply , I have read on other posts about LBL logging the car as stolen. I have phoned them again today and now believe that the motor trader that sold the vehicle to the previous owner may have HPI checked the car then got a log book loan on it then sold the car quickly. Will update when BOS arrives.

sleepingdog

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Latest update , well after lots of reading up on many web sites and after talking to OFT ,trading standards ,Police and CAB I have come to an arrangement with LBL to pay them off. Not at all happy on how a company can be offered so much protection when the BOS is worded incorrectly , that is the BOS is the same as the one that LBL agreed to change in 2006 after the OFT and wandsworth trading standards tackled them about the powers the BOS gave them. Just shows you how powerless the OFT and Trading Standards really are when it comes down to helping consumers tackle companies that flout the rules. Sleeping dog may have lost the battle but not the war with LBL in fact I have only just started and aim to alert as many bodies as I can about LBL.

sleepingdog

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Latest update , well after lots of reading up on many web sites and after talking to OFT ,trading standards ,Police and CAB I have come to an arrangement with LBL to pay them off. Not at all happy on how a company can be offered so much protection when the BOS is worded incorrectly , that is the BOS is the same as the one that LBL agreed to change in 2006 after the OFT and wandsworth trading standards tackled them about the powers the BOS gave them. Just shows you how powerless the OFT and Trading Standards really are when it comes down to helping consumers tackle companies that flout the rules. Sleeping dog may have lost the battle but not the war with LBL in fact I have only just started and aim to alert as many bodies as I can about LBL.

sleepingdog

 

 

sleepingdog. DO NOT PAY THEM> it is not up to lbl or ts or oft to tell you to pay this is only if a court say so ............ it is not your dept.

and i will tell you its in your interest to hide the car. .... just let you problem flow let them take you to court. and another thing once a car has passed though a car dealers hands that kills a bill of sale.

 

before you give up see a solicitor

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I am going thru this at the moment. I would be suspicious as the loan has to be at least from 2 years ago - LBL do not wait 2 years to reposses a car. Contact the Supreme court and do a search on the person who has taken the original BOS out and find out how many more he has taken out on your car. If you go to London yourself, they are really helpful and it is £5 a copy.

 

On my vehicle they were still putting on BoS 3 years after he sold it to me, with no proof that he still owned it, they have put at least 4 more BoS on the vehicle since the original person sold it. It really would not be a surprise if this BoS they are chasing was only put on the vehicle a few months ago. LBL will lie to you and make out it is the original loan - it really is worth checking.

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  • 4 months later...

Thanks to all the replies to this post , rightly or wrongly I did pay LBL a small amount to get rid of this problem after seeing the bill of sale. My car can stay on my drive without me having to park other vehicles behind it and I have put my guns away and now sleep well. Have helped CAB and Trading Standards by supplying them with copies of BOS as well as complaints and have shouted out to all that will listen what type of company LBL is including agents that used them if only one person that was going to use their services doesn't due to my opinions then I will be happy.

sleepingdog

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Thanks for updating your thread Sleepingdog.

 

Unfortunately being an innocent 3rd party victim who decided to yield to LBL, I don't believe, will have the desired affect to dissuade anyone who is desperate to use a lender of last resort such as LBL. I may be wrong but doubt it.

 

I do appreciate that it is not everyone who can or wants to take on LBL when confronted with a Bill of Sale.

That is why their business model is to aggressively pursue innocent 3rd party victims, because many do yield.

 

It is unfortunate that you decided to settle as generally 3rd party victims such as yourself, do have a much higher success rate against LBL, when they have directly contested the use of a 3rd party BOS to seizing their vehicles.

 

These success stories are found in the CAG.

No consolation I know, when you have already been suckered in to paying another's debt but helpful for others who may find themselves in a similar situation in the near future.

 

Hopefully LBL's appeal in July will result in their license being revoked in any event.

 

Just curious Sleepingdog, you originally posted last September 2nd and 8 days later posted that you were going to settle with LBL?

 

There is then a 5 months gap and you post yesterday and state that you had settled a small amount with LBL?

 

Just for clarification which was it, 5 months ago or more recent that you settled this small amount, as your post yesterday was unclear?

Edited by Hip_Hop
clarity
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  • 2 weeks later...

Hi voxter, you would have thought so but as my son owned the car previously for around 18 months and I was with him when he bought it and HPI checked it you would expect all to be OK. But the previous owner of the car had taken a Logbook loan out just prior to selling it to a trader who also HPI checked the car before buying. It was only when I bought the car from my son it all came to light when logbook loans contacted me. It seems that for many months after my son bought the car the previous owner kept up repayments to logbook loans it was much later that he stopped paying and from what I can gather it is only then that they register the outstanding debt on the car with the likes of HPI.

sleepingdog

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  • 1 year later...
Thanks for updating your thread Sleepingdog.

 

Unfortunately being an innocent 3rd party victim who decided to yield to LBL, I don't believe, will have the desired affect to dissuade anyone who is desperate to use a lender of last resort such as LBL. I may be wrong but doubt it.

 

I do appreciate that it is not everyone who can or wants to take on LBL when confronted with a Bill of Sale.

 

 

That is why their business model is to aggressively pursue innocent 3rd party victims, because many do yield.

 

It is unfortunate that you decided to settle as generally 3rd party victims such as yourself, do have a much higher success rate against LBL, when they have directly contested the use of a 3rd party BOS to seizing their vehicles.

 

These success stories are found in the CAG.

No consolation I know, when you have already been suckered in to paying another's debt but helpful for others who may find themselves in a similar situation in the near future.

 

Hopefully LBL's appeal in July will result in their license being revoked in any event.

 

Just curious Sleepingdog, you originally posted last September 2nd and 8 days later posted that you were going to settle with LBL?

 

There is then a 5 months gap and you post yesterday and state that you had settled a small amount with LBL?

 

Just for clarification which was it, 5 months ago or more recent that you settled this small amount, as your post yesterday was unclear?

 

Hi I am new to this and am just interested in your point about 3rd party claims against Logbook loans, am in a similar situation an wondering if there have been any success stories with claims against them?

 

Thanks

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I am going thru this at the moment. I would be suspicious as the loan has to be at least from 2 years ago - LBL do not wait 2 years to reposses a car. Contact the Supreme court and do a search on the person who has taken the original BOS out and find out how many more he has taken out on your car. If you go to London yourself, they are really helpful and it is £5 a copy.

 

On my vehicle they were still putting on BoS 3 years after he sold it to me, with no proof that he still owned it, they have put at least 4 more BoS on the vehicle since the original person sold it. It really would not be a surprise if this BoS they are chasing was only put on the vehicle a few months ago. LBL will lie to you and make out it is the original loan - it really is worth checking.

 

Hi just reading that your vehicle had many Bills of sale against it, we're they all valid by the court and were they able to enforce them?

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  • 5 weeks later...

Hi Emma ,just seen your posts, the questions that you have regarding the many bills of sales and the 3rd party issues were in fact posted by others to me on this thread. If I could answer your questions I would but as you see in post 7, I in fact ended up paying LBL a small sum just to get them and the worries that they bring off my back.

 

If you are having problems with LBL it would probably be best to start your own thread outlining those problems and I am sure you will soon get some good advice from one of the many posters on this site that dislike LBL .

sleepingdog

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