Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

1st credit and MBNA Loan debt


penmarine
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4898 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Caggers, I have another thread which this relates to but it is that clogged up, I thought I'd start a seperate one and I couldn't find an answer on any of the other 1st threads either, or any paperwork that vaguely looks the same.

 

First off the this account is in dispute, 1st credit sent me the below paperwork and said pay up. The covering letter didn't have any date on it and it has 4 different options for me to choose from. The first option being if this is your signature, confirm and we'll send you the rest of the agreement. Why didn't they just send the whole thing like they are supposed to? Also a big absence of NOA, default notices, etc relating to the account .

 

Second off on the breakdown page it had what looked like my signature with the 05 Oct 01 on there, if you look at the company signature and date it is the 04 Oct 01. That is saying to me that the quickest postman in the UK obviously was employed to delivery the agreement for me to sign it the next day???

 

Third off they sent me only part of the CCA agreement.

 

Unreliable Collections sent me the attached letter asking for an answer on what I'm going to do with the account within 28 days. Now same as above the account is already in dispute. Send them another dispute letter or is there something else I can send them. Because surely NOA, default notices etc should have been enclosed with my CCA?

 

Well after going round the houses to get to the front door, my question is, what next? Send them another account in dispute letter or is there some other template I can send them to say send me everything or I'm not paying? All help as always is much appreciated. PM

 

http://i783.photobucket.com/albums/yy115/penmarine/1stcreditpg10001edit.jpg

http://i783.photobucket.com/albums/yy115/penmarine/1stcreditpg20001edit.jpg

http://i783.photobucket.com/albums/yy115/penmarine/1stcreditpg30001edit.jpg

http://i783.photobucket.com/albums/yy115/penmarine/ReliableCollections0001edit.jpg

Link to post
Share on other sites

Best advice is - don't start extra threads. People look to see if they can help, but then have to back-track. That's why everyone is asked to stick to the one thread, start a new one if it's not their thread and so on.

I've not looked for your earlier thread, at least give others a chance by putting a link to it?

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

Link to post
Share on other sites

Hi got the attached yesterday, just need advice on how to proceed as below.

 

First off the this account is in dispute
link3.gif
, 1st credit
link3.gif
sent me the below paperwork and said pay up. The covering letter didn't have any date on it and it has 4 different options for me to choose from. The first option being if this is your signature
link3.gif
, confirm and we'll send you the rest of the agreement. Why didn't they just send the whole thing like they are supposed to? Also a big absence of NOA, default notices, etc relating to the account .

 

Second off on the Breakdown
link3.gif
page it had what looked like my signature with the 05 Oct 01 on there, if you look at the company signature and date it is the 04 Oct 01. That is saying to me that the quickest postman in the UK obviously was employed to delivery the agreement for me to sign it the next day???

 

Third off they sent me only part of the CCA agreement.

 

Unreliable Collections sent me the attached letter asking for an answer on what I'm going to do with the account within 28 days. Now same as above the account is already in dispute. Send them another dispute letter or is there something else I can send them. Because surely NOA, default notices etc should have been enclosed with my CCA?

 

Well after going round the houses to get to the front door, my question is, what next? Send them another account in dispute letter or is there some other template I can send them to say send me everything or I'm not paying? All help as always is much appreciated. PM

 

http://i783.photobucket.com/albums/y...g10001edit.jpg

http://i783.photobucket.com/albums/y...g20001edit.jpg

http://i783.photobucket.com/albums/y...g30001edit.jpg

http://i783.photobucket.com/albums/y...ns0001edit.jpg

Link to post
Share on other sites

  • 1 month later...

Hi CAGGERs, it seems to be all kicking off in this corner. Got a letter from Connaught Collections today (never heard of them personally) please see below what I got, the letter looks exactly as typed out below:

 

We have been instructed by our client (1st Credit Ltd - MBNA to make it easier) to recover this long overdue account.

TAKE NOTICE

There will be no further reminders nor opportunities for you to delay payment any longer.

Should you wish to avoid this matter being passed to our lawyers in your country, payment must be made in full and sent to this office within the next ten days.

We understand that you have been previously furnished with the full details of our clients claim.

DO NOT UNDERESTIMATE THE SERIOUSNESS OF THIS MATTER.

 

Yours Faithfully

 

Some mug at Connaught Colletions

 

Now I was under the impression to pass on a debt to an overseas lawyer/DCA, the UK based DCA would have to go to UK court first to get a judgement. This by the way hasn't happened. So if they pass the debt onto a foreign lawyer/DCA without going to UK court first, can I get it set aside OR are they allowed to pass it straight on? To be honest I'd be fcuking very surprised if they did manage to find out which country I'm in, but you never know with these snakes. The account is also in Dispute from July time aswell, like all my others. As for furnishing me will the full details, a crappy CCA copy with something that vaguely looks like my signature on a bit of paper and no prescribed terms just doesn't cut the mustard. Should I just ignore or DSAR 1st Crud, MBNA to find out if the debt had been bought, NOA was done, etc etc? Thoughts welcome.

Link to post
Share on other sites

DO NOT UNDERESTIMATE THE SERIOUSNESS OF THIS MATTER.

 

That made me laugh, I mean you would think it was a matter of life or death, what complete incompetent morons, IT'S ONLY MONEY MUPPETS!

Write one back saying DO NOT UNDERESTIMATE THE :censored: I COULD NOT GIVE IN RELATION TO THE :censored: YOU LOT GIVE REGARDING THIS TRIVIAL MATTER!

 

Got to try harder than that to get a squeak out of me you fools.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

BB I take it your slide on this letter is definately ignore it then? However your reply did make me chuckle. Just been reading someone thread on UK Debt in Canada. I think I've got my answer, these Connaught people need to get a CCJ before passing it to anyone overseas and seeing as I'm not a UK resident, IMHO they are fcuked! Please correct me if I'm wrong however. I think I might send them a letter back with the above on, as I don't really respond well to threats anyway. PM

Link to post
Share on other sites

Hi again, due to go away for a while come this monday and as per post 132 just wondering should I DSAR Connaught/1st Crud or MBNA on Monday to find out Notice of Assignment, Default Notices, actual CCA, statement of accounts etc. As I would prefer to deal directly with MBNA if they have anything on me, which I doubt. As if I do the DSAR this is a further 40 days that they cannot bug me for. And I don't want them bugging the better half when I'm gone. It doesn't bother me, but it stresses the wife a bit. And if anyone can answer the question about being chased by a lawyer in the country I reside in would be much appreciated aswell. Ta PM

Link to post
Share on other sites

Hi last thing before I go to bed, hopefully someone will answer before I start posting stuff in the morning. Will be posting off a SAR to 1st Crud tomorrow and sending the following to Connaught Collections:

 

Thank you for your letter of XXXXXX, the contents of which have been noted.

With reference to my previous letters to 1st Credit Ltd (whom you are owned by), I wish to draw you attention to your client’s lack of compliance with my legal request.

On XXXXXX I made a formal request for a true signed agreement for the alleged account under consumer credit Act 1974 s77/8. They/You have failed to comply with my request, and as such the account entered default on XXXXXXXX.

Please find enclosed a copy of a Subject Access Request sent to 1ST Credit Ltd (your clients) on the 01 Nov 10 for your perusal.

I note that you have sent correspondence containing sensitive private information to me at same address as that detailed in my s.78(1) request. If you are concerned that you are corresponding with the correct person I wonder why you have not verified the information before.

As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of data protection, listed in schedule 1 of the Data protection Act 1998. The time to confirm my identity was before you sent your first letter, as was 1St Credit Ltd responsibility. You or your client (1st Credit Ltd), have not confirmed this.

I draw your attention to the fact that this Account is still in Dispute with 1st Credit Ltd, their reference XXXXXXXXX.

I also draw your attention to the following:

The EU has agreed a procedure known as an EPO -European Payment Order which came into force in January 2009 and can be used to enforce collection of a UK debt without the CCJ. The European Payment Order is only available for cross-border cases. It allows for citizens and businesses to use a simple method to enforce UNCONTESTED PAYMENTS. As this account is still clearly in dispute, I will defend this motion if it is passed to a lawyer in the country to which I reside. Furthermore, if the court of my country find in my favour, that the debt is unenforceable, your company or lawyer employed will be liable for costs and damage costs of a counter claim.

I look forward to your speedy reply in how you would like to proceed with this matter, which is still an Account in Dispute with 1st Credit Ltd within the United Kingdom.

Yours faithfully,

 

 

MR BIG BALLS

Any thoughts on the above letter much appreciated, especially if I've missed something important out.

PM

Link to post
Share on other sites

  • 2 weeks later...

Evening campers, 2 queries.

 

Anyone heard of CARS or Creditlink Account Recovery Solutions?

Had a letter from them today stating they have confirmed my address, awesome!!!

I'm obviously cacking myself, they are going to send a doorstep collector round (good for them) or start ligitation (even better) :madgrin:.

 

The debt they are chasing was with 1st Crud a couple of weeks ago, the Account is already in Dispute.

Are they part of 1st Crud like Connaught Collections are, or are they a new DCA?

I only ask before I send them a letter and Trading Standards.

 

Next query is about Robbers Way. TELEMESSAGE TELEMESSAGE TELEMESSAGE (you get the idea) Alex Jones has been trying to contact me (not very well seeing as he/she has written me a letter instead).

 

It may be to my advantage to ring before 8 pm today.

Is this to offer me a once in a lifetime settlement? I only ask as I DSAR'd the creditor and its linked to an old bank account (the debt is made up of overdraft and flexi loan).

 

There is no CCA's for anything that I ever had off them (this includes loans, credit cards master and visa, and overdrafts for the whole 8 years that I banked with them. No notice of assignments, DN's, nothing, just information on charges, bankstatements, bank searches etc I guess Robbers Way know they have just dipped out on about 5 grand. Any thoughts please especially the 1st query. Ta PM

Link to post
Share on other sites

Yes C.A.R.S are well known not at all sure who they are a part of if at all?

Robbersway, well theres a joke in itself.

If these accounts have been passed from one to another when it is disputed, then you can either continue the game of letter tennis and tell them, or ignore them, file their incompetent ramblings on away and report them all to the relevant authorities.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

Cheers BB sent it off today, your right they don't give a monkey's they just want their money.

 

Anyone had dealings with Debt Help Services the specialist collections unit of 1st Credit Ltd.

Had a letter off them today, please contact us, 1st Credit haven't heard from you or received any letters from you (thats very strange seeing as I DSAR'd them last week via RD and it was signed for), we are here to sympathise with your situation blah blah blah.

 

I have no intention of replying as this is the 3rd lot of mugs that have contacted from 1st Credit.

Connaught Collections being the last lot a couple of weeks ago.

 

Do they think that if they send a different heading letter you'll get in contact.

I think 1st Credit are now at a sticky end :lol:as the legal action threat from Connaught hasn't worked :madgrin:and now these muppets want to give me a hug and tell me everything is going to be alright:violin:????

 

I only ask as they have obviously sold on the other outstanding debt to C.A.R.S. who should have had the Acct In Dispute letter by now. Do they really just keep going round in circles and cutting down rainforests for the fun of it???? PM

Link to post
Share on other sites

1st Credit also pose as LCS as well as DHS and own Connaught.

 

The thinking appears to be that if the threats on 1st Credit letterheads don't work, sending differently worded threats on different paper might.

 

Place as much confidence in what they say as you would in a mover telling you 'the TriStar will be fixed tomorrow', or a Loggy saying 'You'll get that issued in theatre'.

Link to post
Share on other sites

CSL, 1st Crud, LCS, Connaught, absolute quality firm, rang them earlier to do a little baiting, (CSL that is) with the intention of asking them for Connaught, but was so engrossed with an email I was looking at that I totally forgot what I was going to ask them, and ended up laughing at this lad down the phone, he put the phone down and now they won't answer??:noidea:

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

BB with the help of yourself and others on this site, I don't feel intimidated by these people anymore, they did used to make my life a misery, but now, I get an enjoyment of sending out letters sometimes.

Even if it is just so they pass it on to someone else.

 

I now know that 1st Crud have got nothing on me until my DSAR comes back in T-35 days.

And I don't hold out much hope on them having NoA's, DNs, SoA's or correct CCAs with respective assignment paperwork.

 

They obviously had no intention of chasing me when abroad after I said I'd defend in the country I was in either (which I would do aswell). I will keep fighting for the next 6 years, they are not getting a penny more off me. In fact they seem to be the only DCA putting any effort in, Robbers Way just send out the monthly pish, as do IQOR, AIC, Link, CrapOne and Unreliable Collections. PM

Link to post
Share on other sites

Got a reply today for my DSAR to 1st Crud,

they included

copy notes from their system,

payment history,

letters sent to me (only going back to Mid 09, they've had the account for nearly 8 years?????)

copy of the agreement (the T&Cs look suspect)

notes from connaught and

letters I sent Connaught.

 

They say what they have sent completes the response to my DSAR, I beg to differ.

 

Now for my questions;

 

1. as part of the DSAR should I have not been sent a Notice of Assignment letter from 1st Crud?

I can honestly say I've never had one in the 8 years I've put up with these munters.

They banged on about Section 136 of the law of property act 1925, but that doesn't wash with me without this letter, as I know only a court case will make the Deed of Assignment appear.

 

2. Should they have not sent me a copy of the original Default Notices?

 

3. Should I DSAR MBNA aswell?

 

4 and finally. I still see the account in dispute as they still haven't produced documentation from my original CCA request in relation to the CCA and related documents i.e Notice of Assignment letter, would I be right in thinking this, as I will be writing to them again stating dispute again and requesting the Notice of Assignment letter and Default Notices?

 

Thoughts/Advice appreciated. PM

Link to post
Share on other sites

Deed of assignments are related to property or endowment policies, a Notice of Assignment which is relevant in this case is for debts being passed around like pass the parcel.

A DSAR should always go to the OC as they will have the entire history of your relationship with them, unlike 1st crud. This will include the missing docs like the NOA, payments and charges etc are you saying that 1st Crud have been chasing you for 8 years???

If they haven't taken any legal action by now, you are wasting your time continuing with letter tennis, they are never going to take this to court.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

I beleive it is this...

Data controller

MBNA Europe Bank Ltd

Chester Business Park

Wrexham Road

Chester

CH4 9FB

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

Link to post
Share on other sites

  • dx100uk changed the title to 1st credit and MBNA Loan debt
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...