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    • I need to get a hamster. lol
    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Contents Insurance

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Can anyone recommend a company that will insure students possessions in private rented accommodation?


The landlord will not allow locks on the individual doors, otherwise my son would have been covered on our home policy!


I have done the usual google search but not a lot comes up for this.

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We have been looking at this for my 2, my son going to his 3rd year in Manchester and my daughter is off to Durham in October.


HSBC seemed reasonable although they all came out expensive because of laptops being insured out of the property and they limit the amount insured.

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Yes Endsleigh want about £140 because we need an additional cover for musical instruments.


It would probably be cheaper to buy a door for his room that we can lock, the landlord doesn't want any damage to the internal doors that are fitted!


I will have a look at HSBC thanks for posting.

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us too!!!! Musical instruments are a pain!!!!!!!! We have done the instruments separately. We also have contacted the local Police and they have helpfully given us a tube of smartwater in case things are stolen. My son's bicycle was stolen in Manchester this year and he has had to buy a new one. He had secured it with a 'authorised' lock but they still nicked it. he has now insured the new one separately too.


I think it is really unreasonable for the landlord to rent to students and then insist that the door does not have a lock. I think I might be tempted to put one on and pay for the damage later. How much is a reasonable payment for redecorating the door? Might be cheaper in the long run.

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That thought occurred to me too, tbh but it is in the tenancy agreement.


Better not say too much, you may know the landlord, just noticed you are in Surrey, my son is coming to Guidlford! lol


It's so expensive, could have done without even more expense.


I am going to investigate further about rules and regulations of houses of multiple occupancy to see if we can try and push for this. But at the end of the day, it's his house and we agreed to the terms when the tenancy was signed.

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Is it University of Surrey? If so and the property is on the university approved list then they should be able to help. Conversely if not on the list and they continue to resist the reasonable request to secure doors with locks when renting to students then you will complain to the university to be aware of the unreasonableness and that may affect future rental periods.


Nothing like being on a list!!


Don't know too many landlords, heard about plenty on here though!!!

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