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Council worker not fixed problem now more damage done

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Hi everyone, I don't know if I am in the right section.


Last week we called the council out because we had a slight leak from our bath or shower it wasn't dripping just making a stain on the ceiling.

Over the weekend the patch got bigger and has started to drip and soak the ceiling walls and carpet, all weekend we have tried to ring the emergency number but never got through.

My question is do I have to claim on my house insurance for the damage or can I claim against the workman as he didn't do his job right.





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