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veronicatoni

Help me i'm really confused

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Oookies this is my first post on this forum so i'm sorry if its in the wrong place but i am absolutely stuck and need as much advice as i can get i'll keep it as short as pos.

 

Basically....

 

  • I have a Santander current account with no overdraft
  • on the 24th of July my friend paid £240.00 into my account

 

  • Around the 2nd of August Santander froze my accounts and asked me to prove the origin of the transaction by getting a bank statement from my friend.
  • He is abroad at the moment (i'm a uni student and its summer holidays) and he wont be back til october
  • Santander have also informed me rudely over the phone that they do not want to continue a 'personal relationship' with me and consequently have decided to close my account but even though i requested i have yet to receive any written confirmation.
  • This has affected my wages at work as the said that there would be no problems with money coming into the account just issues of me withdrawing it
  • I really need access to my funds to pay my rent so any help is greatly appreciated

Thank you :)

x x

 



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