Jump to content


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3639 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

bought 42"lg plasma tvin november 2009 went faulty in june 2010 it was took away to be repaired on 15th august 2010 and returned today 17th august 2010 have had tv on for a couple of hours same fault still there

im under the impression that if they take the tv away for repair again they have28 days to repair and return tv or i can refuse to accept tv does the 13 days they have had tv count to the 28 days they have to repair tv

Link to post
Share on other sites

Hello and Welcome, billyarmour1962.

 

I'll move this thread to the Currys Forum,

I'll send you a Privet message with the 'link'.

 

Regards.

 

Scott.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Hello,

 

Just to clarify, did they have the tv from the 15th to the 17th of aug?

 

The 28 days starts from when they collect the product from your door step, so if the fault is still there, then you need to get it rebooked as the 28 days have started.

 

Chris

Tech Guys

Link to post
Share on other sites
bought 42"lg plasma tvin november 2009 went faulty in june 2010 it was took away to be repaired on 15th august 2010 and returned today 1

27th august 2010 have had tv on for a couple of hours same fault still there

im under the impression that if they take the tv away for repair again they have28 days to repair and return tv or i can refuse to accept tv does the 13 days they have had tv count to the 28 days they have to repair tv

Link to post
Share on other sites

The 28 days (resonable amount of time) is from when you notify them of the fault. So that should have been when you first called them. have you called them again and advised it is still faulty? If not do that now and get it rebooked. Good chance that they may not be able to repair it in time...

Link to post
Share on other sites
  • 2 weeks later...

got my tv repaired on second attempt but picture qaulity was not as good so i went into currys and they did not have tv to exchange so i paid £20 more and went from 42" to 50" this happened at the currys store in sunderland i cannot fault the service i have recieved and the staff at the sunderland store were very pleasant and a credit to currys

Link to post
Share on other sites
  • 9 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...