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    • I would like to think not too, hindsight is a wonderful thing, and I did say before had this all been done in a face to face situation I wouldn't be in this current predicament. I mentioned that he said after his first initial call to me about the clutch/strut needing replaced however the car requires a completely new paint job and stripping of the 'wrap' (actually a badly attempted effort at spraying with a plasti dip paint) which wasn't apparent in any of the pictures, nor did he mention it. However, even this doesn't come into it with the 14 days to cancel as no reason has to be given.    I'm hopeful that it if goes before a judge and the fact it was sold on a trade sales invoice will be case closed in my favour in under 5 minutes. 
    • Well, perhaps pointing that out in the first place was a tad sarcastic, so, I generally reply to sarcasm with sarcasm.    Bottom line is, the reason distance sales open more avenues for a consumerrights etc is because people get duped by dodgy traders rather frequently.       I believe your own first response was, good luck with the 12 months extension, which is already in my favour, so a bit more savvy in knowing what you're talking about before you responded would maybe have prevented me from pointing out that yes, I do indeed have the 12 months extension.   My apologies you said it should be interesting. .. goodness knows what you meant by that.
    • "Is it just that? Oh I thought it was because of all the effort he and others made to rightly bring DCBL to court. But he just got lucky there I suppose   "All the effort put in"? You mean there was some kind of entrapment? Surely not.
    • Annoying as it is, people can order food delivery, eat it, and claim a refund, so how can you persuade them that isn't the case here? how are you going to show that in your case you didn't eat the food as it was so bad?   Did you contact the takeaway (at the time) as well as Just Eat, and tell them the food wasn't to standard?? If so, what did they say?.   In a restaurant the diner has the ability to leave the poor food, and bring it to the attention of the serving staff. Not an option in the case of a delivery (except if you take it back to the provider, which negates the point of delivery, but does make it plain there is a major quality issue).   I doubt you'll get the whole £27 back, and how much effort do you want to put in, for the expectation of how much refund?.   £27 (at most!)?. Leave them a poor review, don't order from them again, and move on..........    
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    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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Just wanted to share some successes. I have had tickets for my own car on private property, been ticketed and ignored the letters, they stop very soon IF it is on private land. Please do follow the advice on this site and absolutely ignore every letter you receive, there is nothing these private companies can do to enforce the 'illegal' tickets. It has worked for me.


My company's delivery van has been targeted by Glasgow City council for parking in a loading bay. We are off loading but they say we are exceeding the time limit. The signage does not have any time limit shown and more importantly the lines are faint and no kerb markings are visible from the pavement. I have appealed 3 tickets to the Parking Adjudicator and won 3 so far. I will now send an invoice to Glasgow City Council for reasonable costs if they issue any more tickets as they know they aren't legally enforcable at this spot and will set a debt collection firm on them if they don't pay!

Edited by abdles
semi illiterate spelling
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This also points up the difference between a council and a PPC. In the latter case the "appeals" process is just a sham and very, very few "appeals" are allowed. At least with a council they seem more reasonable and if you have a good case you will win the appeal.

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I will now send an invoice to Glasgow City Council for reasonable costs if they issue any more tickets as they know they aren't legally enforcable at this spot and will set a debt collection firm on them if they don't pay!


I expect you will have about as much luck as the PPCs who send unenforceable invoices followed by debt collectors, lol!!

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You really need to do this via SPAS. Once I get the ticket cancelled, I ask for an expenses hearing which follows a few months later. GCC then have to provide evidence that their pursuit was competent and not vexatious. I'm currently awaiting a claim of £200 odd against them to be decided upon.


The way you want to approach it will not succeed, as they will ignore your invoice as incompetent, and when you take it to the Sheriff Court for collection, they will say this matter needs to be dealt with by SPAS as part of the Panking Enforcement rules.

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It was mostly for 'sport' I was sending them invoices because the council knew fine well the lines etc were not legal but forced me to go to appeal. I didn't know it was possible to claim expenses afterwards, they keep that quiet! I will be doing it that way as well, thanks for the tip.


The one thing I have learned from this site is not to enter into ANY discussion with the private companies, it is hard for them to threaten someone that doesn't reply to their fake letters.

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It might be sporting, but just confirms their belief that those getting parking tickets are 'marks' to be taken for as much as possible. As for expenses, it is actually in the SPAS appeal form GCC sends you. I was alerted to this when their letter to me had a paragraph outlining that if SPAS thought my appeal was vexatious I'd lose the appeal and be liable for costs. I then realised this was a two-way-street, and if their pursuit of me continued after they were provided with the facts, I was in a similar position. For a ticket issued in mid January, and representations that ran until April, they continued to enforce the PCN. I prepared my appeal to SPAS and a date in August arranged.


TWO weeks before the case called, they wrote out of the blue, referring to the Appeal Hearing and stating that they had cancelled the PCN and discontinued their pursuit, adding 'on this occasion'. Since they had the same information at the time of my Representation as they did concerning my appeal, I felt their pursuit WAS vexatious as they wanted to see who would blink first. They did, and I asked for SPAS to award expenses. This takes longer to process because 'normal' cases take priority, but I expect this to come to fruition in the next few weeks.

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That is interesting that they 'blinked first', they made me go the whole way even though they had all the facts. So either they though I would blink or the person employed by the council to do this doesn't know the law. The later I suspect; Public Sector Parasites! They even admitted in their appeal submission that the road markings were not correct but still maintained the tickets were valid! Maybe a complaint to the Council Omnbudsman about wasting resources is required or alternatively, I'll just go get on with my life. One more victory for the little guy.

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It sure is, is that wrong? Glasgow City Council, Penalty Charge Notice road Traffic Act 1991 (As amended).

Edited by abdles
Fat fingers, mis spelling.
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