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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help with insurance Disability claim being sought. Any advice ?


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I am unable to sit for more than 20 minutes without pain (it started after being operated on a particular area 2 years) and I long suffer with my back (disc degeneration). There are other debilitating health problems but wont go into them here and now.

I have been working on a standing position at my desk for the past 2 years and now my back cannot take anymore and I am in one pain or the other (or both !) almost every day of the week. I am +56.

I feel that I can no longer go to work because of the pain it is causing me. My employers have taken half measures to try and deal with my condition ( a special cushion given to me 2 years ago and slightly upped a part of the desk to give me a raised keyboard) , no special equipment supplied, none suggested by the Occupational Health office.

 

I thought about asking for early retirement but in the light of a policy I set up with London Life (permanent disability) retiring early on a silly yearly sum that is insufficient to even feed my cat and dog, would be a wrong move. I thought I should explore first the possibility of claiming against this policy (which has only 3.5 years left to run) . After 13 weeks of sickness , it would provide me with 75% of my current salary or support me for wage loss if I accepted to return to work on a part time basis.

I want to make a waterproof claim - be it for the insurance company or for retiring early on medical grounds - but I am so afraid that if I proceed on my own initiative I might just cxxck up the whole thing. I want someone who can go through my medical notes with the GP, arrange if necessary a specialist or specialists report(s) and then issue a statement of permanent disability that cannot be easily challenged.

Whose professional assistance should i seek (don t mind paying) to prepare this claim and protect me from any possible reiteration from my employers (I have heard of people being dismissed rather than retired on medical grounds) ?

I am getting desperate. I have tried a couple of solicitors (supposedly specialised in insurance claims) one loss assessor and one medical advisor; all have refused. I sense they fear biting the hand (the insurance business) that feeds them. Lots of these kind of Advisors and Solicitors are advertised on american webistes; none over here. It is so frustrating.

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I have a letter from my GP that she has written recently to my employers and its occupational health office, which states that because of my physical problem I have to stand and this is causing me a great deal of stress and having a profound effect on my life.

That s all.

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I have had a look at the DLA claiming criteria and some examples there are for people with really big problems such as : in a wheelchair, unable to walk and so on. Nothing mentioned about just having a long standing back problem . But then I have never claimed in my life so I am looking at things from the viewpoint of someone who has always considered going to work rather than staying at home.

Until l now !

 

Anyone has any suggestion re my post or am I scaring people off even on this forum, with this topic ?

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