Jump to content
  • Tweets

  • Posts

    • Hi Everyone, hope you are all keeping well in this strange new era.   On the 17th Sept, my friend booked a delivery to send a parcel to the USA, a vintage sewing machine. The collection and delivery was booked through MyParcelDeliver.Com, and UPS was the chosen courier. They collected it about four days later.   He paid for additional insurance along with the transportation of the item, to the tune of £128.75.   He packaged the parcel very well, packed with bubble wrap and paper and also styrofoam so that the sewing machine was safe in the box. He placed some plastic wrap over this, and he then sealed the box with tape. He videoed this for the buyer, so she could see how well he had packed the item because they were both concerned about the package being well protected.   The item arrived in the USA a few days later. The buyer instantly notified my friend that the parcel packaging was damaged, showing stress from water and general mishandling, and the item was also damaged in various parts, mainly the casing and the base.   He complained to MyParcelDelivery.Com on the1st October, they responded with 'You need to contact UPS...', which he did and also the buyer contacted them and got a response on the 2nd October.   UPS informed the buyer they would like to come and take a look at the packaging and the item, and this is the last she heard from them, she has called them several times, and always they say someone will call tomorrow and no one calls. She called my friend to ask if he could call them too and chase them up, he is Italian, and though he speaks English generally well, he asked me to talk with them on his behalf because he felt they were not listening to him or that he was missing something.   I spoke with them on the 26th October, they said they had sent my friend an email about this, we checked all of his emails, junk/spam too. There is nothing in there, I asked them to resend it, but nothing has appeared despite them saying they have sent it, we know they have the correct email address because they sent a message on the 2nd confirming they are looking into the claim of a damaged package, they also said they were planning on calling the seller 'again' on the 27th, which of course never happened, which she confirmed with me on the evening of the 27th.   Now it would seem to me that MyParcelDelivery is trying to say it has nothing to do with them, despite the booking being made through them, UPS US are pretending they are doing something but have so far done nothing, and we have heard Zilch from UPS UK.   I would like, if possible, some guidance on how to go about getting this resolved because this is just not right, the agent/courier have had their money, but the seller and buyer have been the victims of poor service and damaged goods.   If anyone could point us in the right direction on how to tackle this and get some redress for this, then I would be most grateful.   Thanks and kind regards   Mr B                 pox.pdf
    • From December, NS&I is phasing out posting warrants - a type of cheque - to winners. It instead wants bondholders to provide bank details so it can pay the money into their account. View the full article
    • Hi. As you can probably presume by the time this has been posted, I am annoyed. Long story cut short is we bought a new build, got a professional snagging company to come in and make a list of things that needed doing and am now still in the process of liaising with painters / electricans, etc. There has been significant disruption with arranging to be in to help guide the various workmen, etc, let alone the complexities of Covid to deal with as well as having two small children. Tonight we were up until quite late having to prepare things for a painter to come tomorrow to fix all the awful painting and marks on walls / poor finishes, etc. This has (and has had over the last few weeks) had a knock on effect with being tired, work being affected, let alone sooooo much time wasted on discussing the various elements with the developer (who hasn't argued with any of the painting, poor electrics, etc that has to be done). My question is has anyone ever claimed redress for all the wasted hours that have to be spent on doing things like this because a developer rushed to get a house ready on time?
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

What is ADF funding used for?


Please note that this topic has not had any new posts for the last 3714 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi guys, Im just wondering what is the ADF fnding used for, as i just need to renew a sia badge but can not afford to but my advisor wont access ADF any ideas why? . I have been told by all employment agencies that i can not do a course with them as i do not need employiablty skills and the course as i just need the badge renewing, i have been told by several employers that would consider me for security roles but can not as i do not have a badge, also been told if get offered a job they would, but a security firm can not hire me with out one as they breaking the law.

I have been unemployed now for nearly a year and tried every way to get this badge renewed, but no luck i am new deal. me and my family are savein for the badge but it is not cheap to do at the moment.

Link to post
Share on other sites

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Link to post
Share on other sites

Also, I've heard that some Jobcentres are saying that there simply is no ADF money available at all. I've been out of the loop for some months now so I don't know, but it wouldn't surprise me, given the noises we're hearing from our new ConDem Overlords.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

Link to post
Share on other sites

after reading th documents i think you could be right that there no funding, as we have asked to access it on 3 occassions, but wont the advisor changes the subject it annoyin but what have they spent it on then???:confused:

Link to post
Share on other sites

Hi Struggling

 

You might find some help in the following link

 

http://cashalerts.co.uk/2010/04/advisor-discretion-fund/

 

Also bear in mind that the Adviser will look at how many security jobs there are on offer in your area. Print off as many as you can to strengthen your case. Also get as many letters from security companies stating that they would consider employing you if you had the license renewed. If they still refuse you after this then take your evidence to your local MP and complain.

 

Oh, one last thing, if JCP say you have reached stage 4 (unemployed for a year) which means you are now not eligible for the advisor discretion grant. Remind them how many times you have previously requested help to pay for the renewal.

 

Good Luck

Link to post
Share on other sites

thanks for reply, he been told he would be considered for 3 jobs and had letters' and emails to prove this but they dont care.

here is what was said last time we went.

the advisor " we are sending you on a 4 week course to get your SIA Badge" us, "Ok can we ask why a course when all that needs doing is renew the badge?" the advisor goes and makes a call then comes back and says " when your badge expires you need to resit the course" we then show eveidence of the SIA to prove otherwise.

The advisor books a date with the firm for a interview to get on the course.

We ring the company the adivsor sending us to over deatils and location of them to get there easier, We ask them if they could just fund for teh badge as it easier then the course and saves money, They then said no you must sit the 8 weeks course with us, so we explained the advisor said it was 4 weeks, they reply saying no it has always been 8 weeks and the job centre know this, We inform them unable to do the 8 weeks as i am due to give birth in 6 weeks so wouldnt be able to attend.

the company said they wouldn't take us on the course due to this commitment.

We go back the job centre and tell them what has happened and to access there ADF funding as it would be cheaper then the courses and could have the badge in 4 weeks and get back to work soon after the baby born. A manger comes over with a bunch of security guards and says we do not access the ADF fund as the council are happy to pay for the courses, I then state it not council paying for them it is the TAX PAYER paying for them and im sure they would be happy to know your ok to waste up to £1000 for a course that is not needed, they reply saying that it ok to as the ADF will not be accessed for the renewal of the badge even thoe jobs been offered as the courses will pay.

WE have been informed by all the places that sit the course you can sit the course it between 2 to 8 weeks then be waiting up to 8 weeks to get a cheaque to pay for the badge which already takes 4-6weeks to process.

I have gone further with this in the sense of going to our MP and then he has gone to the Minister of employement and just the other day we got a call from the Job centre asking what we wrote to them for and what it is we wanted the jobcentre to do, we just said to renew the badge with out wasteing our time and the taxpayers money.

We have now been taken of JSA and put on to income support as we expecting we are not happy about this as now we deffo know it will be harder to get the badge renewed, we now lookin at loans to do this, also we have been told by several advisor to claim ESA as one of us has a skin diease we said no we can still work this will not stop us it just means that we can not go for all kinds of jobs due to it, WE STILL WILL NOT CLAIM THIS!! . all we want is to be back in work as since becomein unemployed we have lost everything!. and to top it all off working in Security and getting the SIA badge is not one of our Job goals they not even looking at them when we went to sign on!!!

Link to post
Share on other sites

Hi Struggling,

 

I hope you don't mind me making suggestions but if I were you I would speak to CAB, Welfare Rights or a Community Legal Advice team. I would also go back to see your MP and update him.

 

Best wishes

Link to post
Share on other sites

cab dont listen just get told to get on with it, even a manager says same we went mp who has asked us to write to the minister of employement which we have done and now know they have recived it as a young girl rang and aske why we wrote to him and what we want from them?

We told them just to fund the badge with out wastein money we asked what are the requirement for adf she would not say and i quote i am not prepared to go thru this on this telephone call a letter will be sent out. So far we not got the reply just waitin for it

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...