Current Account Reporting

[jon_boy75]

Hi There

I'm looking for guidance on credit reporting for current accounts. I've checked with the FOS and ICO and cannot seem to find anything.

The reason I ask is this. Recently, within the last year or 18 months, my first direct current account started to appear on my credit file, which is fine. However, a few months ago a payment was returned (for £9.87) right at the end of the month. All other DDs and payments were fine. So first direct posted a late payment marker for that month. The payment was taken again a few days later. So it now looks like I've missed a payment on a credit agreement. Since then this has happened twice, with a DD being returned and then paid a few days later when re-requested.

I personally think this is heavy handed and doesnt actually reflect the account behaviour for that month. Anyway, that's a different discussion.

What I am looking for is the guidance provided to banks etc on when is appropriate to post late payment markers. I know it's somewhere as I've seen it myself, but cannot track it down.

Any advice much appreciated.

[MARTIN3030]

Not sure which guidance you mean,but I know there is guidance from the ICO.

If you look there under technical guidance for marking credit files I think you should find it.

[jon_boy75]

I found some guidance, but not the detailed stuff from the ICO

 

This 1 late payment marker, for a very small amount, has ruined all my hard work over the last year. I'm writing to the bank to see if they will remove it as a gesture of goodwill (common sense).

 

ho hum...it's hard to stay ahead of these banks, i tell ya