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Santander Consumer Finance

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I am currently in a lot of debt. I've visited the Citizens Advice Beureux and we worked out financial statement and sent letters off the my creditors.


So far, 90% have accepted the repayment offers however I have had the following letter from Santander:-


"Thank you for your recent letter. Unfortunately, we are not able to accept your payment proposal. If you are dealing with a third party, please notify them of the contents of this letter"


What should be my next step?



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