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Strange Capital One Behaviour


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After initially trying a debt collection agency, they notify me every month that I can view my statement online. But the online access doesn't work any more. So I've had nothing in writing for 7 months.

What is the legal position regarding online statements where the online access has been restricted by the lender ?

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  • 3 years later...

they blocked mine in 2008

 

they haven't had a penny from me since

 

dx

please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s -  would collapse overnight.

 

DCA's view debtors as suckers, marks and mugs - that's why they will never tell you they are not bailiffs and have absolutely zero legal powers on any debt.

 

 

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They must know that you do not have online access to a defaulted debt and this is just a way of trying to get you to phone htem. They are required by the regulations to send you a statement of account regularly and a Notice of Sums in arrears at least once a year. So if they are not, then they are in breach of those regulations.

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After initially trying a debt collection agency, they notify me every month that I can view my statement online. But the online access doesn't work any more. So I've had nothing in writing for 7 months.

What is the legal position regarding online statements where the online access has been restricted by the lender ?

 

 

I wonder if the DCA has a facility available for accessing the account via their system??

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