Jump to content
  • Tweets

  • Posts

    • My job I've been in for 8 years, my contract is to give a week's notice.   I have 10 days holiday coming up starting next week. If I message the boss 3 days into that holiday and tell him I'm not coming back can it be used as 7 days notice (ie a week). I have a lot of holiday entitlement left this year about 70 hours.   So 2 questions please without judgement just facts:   1. If I phone boss three days into my 10 day holiday next week to formally tell him I'm quitting is that legal? 2. Can they get out of paying me my 70hrs holiday entitlement if I take that route?   (Massive global company not one man and his dog operation, if it affects the advice)  
    • Hi everyone. We purchased a new bed from dreams 26/12/2017 which was delivered 01/02/2018.  We also purchased their delivery, assembly, take the old one away, tv, mattress, mattress protector, pillows and their 'bed cover' 8 years extended warranty.  We paid by 30 monthly interest free instalments and so just made the final payment.   It is a heavy duty king size lift up storage bed with a built in tv at the end.  It has always been a struggle to lift, my wife cannot do it on her own and it rarely stays up by itself.   At the beginning of this year, we noticed it had started to dip considerably in the middle.  Not the mattress, but the wooden base the mattress is on.  So on 09/02/2020 I emailed them about the issue.  They started by saying the mattress is not covered only the base, until I pointed out it is the base at fault not the mattress.  So they sent out Homeserve on the 25/02/2020 to come and repair.  He did what he called a temporary repair, said that the bed had failed due to a manufacturing or design fault (the metal bolts holding the wooden base to the lift up supports have pulled out of the wood) and that dreams would be in touch to arrange a replacement.  His temporary repair barely lasted a day, the bed was still dipping and he took plenty of photos for himself but seemed in a mad rush to leave.   Of course they didn't contact us, so on 30/03/2020 I emailed them back.  01/04/2020 they emailed back confirming in writing that it is a manufacturing fault and their sales team would contact me, however as expected due to Covid-19 this may take a while.   30/06/2020 I asked for an update.  03/07/2020 they replied saying their claims department would contact me within 5 working days.  They didn't. 15/07/2020 I emailed back asking them to escalate my complaint as well as providing a refund and compensation as we are now struggling to sleep and experiencing back ache due to the bed's extreme dipping, plus I am worried about the mattress getting damaged. 23/07/2020 They replied saying we are not entitled to a refund as it is a guarantee claim and they have passed it once again this time to their guarantee company to contact us. I have still not heard back.   This is now getting beyond a joke and I wanted some guidance on how I should proceed.  We are struggling to sleep in the bed and cannot now even open the bed to access our belongings inside as as soon as you try and lift you hear the sound of breaking wood.   Many thanks  
    • bit obv really... don't eat yellow snow either.   dx  
    • I know you are trivialising this as, 'Ambulance Chasing Lawyers', because they are perceived to be involved. You mention BMW (other brands as well). Counterfeit car and truck parts have been implicated, and proven to be the cause, of accidents where fatalities have occurred.   There is some considerable difference between a set of counterfeit brake pads and a fake SD Card.   The trademark infringement though, is the same.   H
    • One hope in this growing mess is that local authorities, mainly in the north west so far, like Liverpool, are developing their own systems to test and trace, filling in the gaps of what Serco et al are missing.   But they're doing it with precious little in the way of funding. In the meantime it looks as if Serco [I think it's them] will be given more hundreds of millions on top of the £100 million that hasn't been effective so far in a couple of weeks. Given that the PM has swanned off to Scotland for a couple of weeks this isn't looking good.
  • Our picks

    • Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
      • 11 replies
    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 9 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 6 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
mistermi

Query reasonable costs re-letting flat

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3638 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello,

 

I have a query regarding costs my previous landlord would like me to cover. Please find below some background before I get into my question:

 

- I have renewed in May a one-year fixed term rental agreement with my landlord through the agency after a first fixed term contract.

- In June I had a job offer I could not refuse to work in Amsterdam. I notified immediately my landlord who instructed the agency to put back the property on the market to find new tenants. I provided as well a target date for the leave and been informed I would have to cover any potential lost of rental income from the landlord (which is ok)

- We helped with the visits being flexible to ensure easy access to the flat, provided back the keys and the flat in good condition and agreed to cover the 2 weeks of rents between our departure and the arrival of the new tenants

- The contract did not contain a break-out clause but was saying that tenant will agree to cover reasonable costs to market the flat for re-letting

- Rent was 1,325 and deposit is 1,850.

 

So I have received an invoice from my landlord yesterday evening with the following breakdown:

Total fee from agent £2404.04

- Renewal Fee for the period 24/4/10 – 31/7/10 @7.5% inc vat £377.16

+ your missing payment for last week you stayed in the flat: £303

+ loss of rental income (gap till new tenancy move in): £303

Total: £2634.88

I am happy to pay the 2 weeks of rental which is normal. However I dispute the total fee of 2,404 as I do not think this is reasonable compared to the rent I used to pay or value of the deposit (This fee is the fee of the agency to get new tenants). When I talked to the agency in July I was told I would have to cover the renewal fee for the period where I was in the flat (£377.16).

 

Based on your experience do you think this is a resonable amount to pay? If not what should I do to get an agreement with my landlord or which process I should use if we cannot agree?

 

Many thanks!

Share this post


Link to post
Share on other sites

That would seem a ludicrous amount. However, you are liable for the landlords actual financial loss, so it really all comes down to the terms of the contract between the landlord and the agent - could be that the agent are basically ripping the landlord off...but if thats the case, then you are unfortunately liable.

 

I would be asking for a copy of the terms showing how the £2.5k cost has been incurred.


7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Share this post


Link to post
Share on other sites

In a situation like this you have 2 choices...

1) Continue paying rent for the remainder of the contract; or

2) Negotiate an early surrender

 

The key thing about 2) is that the landlord does not have to agree anything and it appears that the landlord has charged you the costs of putting him back in the position he would have been if you had kept to your side of the contract.

 

It is not he who has broken the contract - it is you - and so he should not have to bear any additional costs.

 

Although the amounts you have been charged are far from insonsiderable, they are a lot lower than your contracted liability, which is to pay rent until next May - 7 months @ £1325 = £9275.

 

The actual maths in your breakdown doesn't work, but if I make an assumption as follows:

 

Agency re-let fee: £1325 + VAT - one month is quite usual, or it may be that the landlord has to pay a percentage of the rent for your entire contract, even if you go early / don't pay.

Renewal Fee - I am not sure what this is? I guess it is something you would have had to pay if you'd stayed - presumably an unpaid fee from when the new agreement was written up.

Missing Rent - speaks for itself

Lost Rent - totally reasonable

Share this post


Link to post
Share on other sites

Quite agree with Snorkerz btw. Its the £2404 cost I'm not quite understanding, but as said above this could be a percentage of the entire contracted rent.


7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...