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    • The Finnish firm will become the largest provider of base stations and antennas to EE's network. View the full article
    • You will be subject to the same laws notice periods and protections as with any length of contract.    From my own and other’s personal experience I would treat it as an amber warning light to start putting out feelers into what’s out there on the market   A 6 month contract is great for people who might be waiting for a new build , or having renovations done on their own property. For someone like yourself who wants security it might well be time for you to consider moving on.
    • Thank you. You still haven't given as much information. We need more. Please will you tell us who the retailer is – are they in UK or elsewhere? What was the item and what is its value? Did you declare the correct value? Or did the retailer declare the correct value? You say you paid by credit card – not a debit card against your bank account? Please read around all the Hermes threads on this forum. There is lots of good information there. In particular understand your rights under the Contracts (Rights of Third Parties) Act 1999.
    • I am sorry, but without seeing the contract, and knowing what is on it or what effect it has, it is impossible to say.     
    • A16 BYN is the plates that the car was advertised with, and obviously the plate which I checked the mot history with, I also thought the same that the website maybe hadn't been updated with the most recent mot that the dealer had got done, I asked for the original plate number whilst doing the logging in to my bank account, to pay both the dealer and the shiply transporter. Bearing in mind I had told the dealer around 6pm that I would get the deposit sorted out when I put my son to bed, that gave him every opportunity to send me any pre contract details etc. Just over an hour later (son still wasn't in bed) asked for the address of where the vehicle was to be picked up from as I couldn't accept the quote for the transporter without that information. Less than an hour after that he whatsapped me asking if I still want to buy the car because he's getting enquiries from other interested parties and is telling them that he's sold the car to me (no deposit  paid as yet). I then replied a few min later having finally got my son to sleep.    Anyway between me sorting out the details and where to pick the car up from, log into my banking to pay deposits etc he'd  messaged me the original plate no... which I didn't see until after I'd done all the aformentioned.    I decided to check the history on that plate as like yourself I had been confused about the mileage, low and behold there was the most recent mot containing 5 advisories which were never mentioned to me. Another thing I can't really understand is the expiry date of the mot before that either and I did query all of this with the dealer, only to be told that cars in Scotland are renowned for corrosion issues...and that if I had checked the mot history I would have seen them, I explained I had checked the history on the plate in the advert as I had no knowledge of what the original plate numbers were and he told me that the most recent mot was under the plate in the advert. Most certainly the mot certificate he then sent me on whatsapp had the advertised plate on the certificate,  however, it wasn't showing up on the dvla page.    By this stage I was irate with him for several reasons, for not notifying me of the advisories and telling me that he had checked the dvla and the most recent mot was showing up on the advertised plates, I then screenshot the page with the expiry and this car is not mot'd information, and 2 for telling me that cars in Scotland are renowned for corrosion issues!    Had he simply said, the car is 18 years old you're going to expect to have some corrosion at some point, I'd have been a bit more tolerant at that stage. Apon checking the history on the original plates, it transpired it passed the last MOT previous to the most recent one on the same day the advertised plates ran out, I still haven't quite fathomed out what is going on regards to this. However the previous mot showed no corrosion issues and as it hadn't failed on that basis, I would get the panel beater sprayer mentioned in an earlier post to have a look at it, and sort the issues out re that, also the main reason I had the car delivered to my dad's address as that's also the area where the panel beaters business is.  
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

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Hi

Not sure if in the right place, please move if not !

My student son worked for (edit) as his saturday job whilst at college and left in May. He was paid up to date, but was aware he may have had too much holiday pro rata, but wasn`t sure.

 

He had to write to head office about references etc, but did mention that if he did in fact owe any hours, he`d happily make them up in any store that was easy to commute to.

That was at the very beginning of June. He received an email back in response which addressed the points he`d raised in his letter but made NO mention of any hours owed.

He heard nothing more until a demand for £68 came through from The Corporate Consortium on behalf of (edit) some two months laterdemanding payment.This they say is for 15 hours holiday pay that he`d previously taken which he wasn`t entitled to on a pro rata basis.

 

Today, he has received a further letter demanding £119 !! as they say further information has come to light !!!!!

The additional £51 is apparently for `unexplained absence` ???!!! We know absolutely nothing about that !

 

The problem is, he is off to university in Sept and simply can`t pay this back and there is no way I can.

I don`t think this can affect his credit rating unless of course (edit) decide to take him to a small claims court.

I`m worrying myself sick over this and it really has overshadowed his excellent A level results.

 

Should we just ignore? or respond by telling them to prove the unexplained absence? I think its so unfair especially since he offered in writing to make up any shortfall in hours.

Any suggestions greatly appreciated !

Edited by ErikaPNP
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Moved to the Employment Forum

Edited by cerberusalert

Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

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17 Port & Maritime Regiment RCT

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Hello. If this were me, I'd be asking for a written explanation of how they have arrived at these figures and what they relate to. You can't be expected to know whether they're right or wrong if you don't know how they're calculated.

 

HB

Edited by cerberusalert

Illegitimi non carborundum

 

 

 

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This may well get bounced to the Debt Forum. What you are dealing with here is a debt collection agency.

 

Are you able to provide as many details as possible about the company who have written to you? Address, Company Registration, Telephone etc? I think Boots may have passed this to a company who will collect the original amount and try to make a few extra quid in 'fees'.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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Interesting....

 

Name & Registered Office:

CAPITOL COMMERCIAL COLLECTIONS LIMITED

CAPITOL HOUSE

SAINT MARYS ROAD

WATFORD

HERTFORDSHIRE

WD18 0RR

Company No. 03625539

 

http://www.capcomcol.com/

 

No Win No Fee debt collection service. No mention of 'The Corporate Consortium' on the register, or their website. Probably breaking all sorts of rules about misleading consumers and false representation.

 

I would fire off a strongly worded letter to Boots about the passing to a third party of your son's personal data (although that may well be covered in the small print of his contract), and the use of a debt collection agency to administer a matter which was already under correspondence between employer and employee. Send Capitol a sod off letter and refuse to deal with anyone other than the employer. Either that or let Capitol huff and puff - there is nothing they can do anyway.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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  • 2 years later...

Hi, I was just wondering what the outcome of this was? Did the Corporate Consortium keep sending you letters, or did they leave you alone? I used to work at the same employer while at University but left about 3 months ago and then, out of the blue, I have received a letter from the Corporate Consortium saying I owe £68 as I was paid too much holiday - which sounds suspiciously like the letter Poppy173's son received.I'm pretty sure I haven't taken any holiday I shouldn't have done as I always asked permission and requested holiday from my line managers. Should I ignore this letter or contact my old employers about it?Many thanks, Amanda

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Hi Amanda

 

I actually googled the CEO of Boots and emailed him directly (sorry, I can't remember the details). Obviously he didn't respond BUT it was passed to someone VERY senior.

I respectfully asked that they write the debt off as they were causing both me and my son considerable stress. I also complained about the tactics of Corporate Consortium and mentioned how rude they were when I phoned them to resolve this. The stupid thing is, every time CC wrote to my son, the figures quoted were always so different ! Sometimes higher, sometimes lower.

 

I also think its disgusting that such a trusted name as Boots, couldn't have written initially before sending in the rabid debt collectors.

Anyhow, the response to my email was swift, and the amount they claimed was owing was ..............written off!

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Good to hear that - thanks for the update.

 

Always worth remembering that a debt collector - any debt collector - has very few powers and is usually engaged to frighten or embarrass an individual to part with money which may or may not be genuinely owed to their 'client'. For many, the stigma attached to words like 'debt' 'court' or 'bailiff' will encourage a percentage to pay up to be rid of the shame of it all. Bear in mind though that a commercial arrangement will exist between the originator and the debt collector whereby the debt collector will write to an alleged debtor a certain number of times in return for a cut of whatever money is collected. They know they are powerless to do anything more than write, and after a predetermined series of letters (the last of which will often indicate that they are recommending that their 'client' starts legal proceedings) you will rarely hear anything more. Any further action will start to cost the client money and with a diminishing chance of successful recovery, the amount will be written off. Only the organisation owed the money can take legal action, and unless the amount involved is significant and there is little dispute that the debt can be enforced, Court action is simply not viable.

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