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My debit card information stolen!


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Hello Everybody,

I need urgent information on what to do,I mean legal action.

I found out on thursday that someone has been using my debit card along with me.Unfortunately for me,the person know all my information and change my halifax secure password on my debit card,to permit more fraud on my account!

After reporting to Halifax bank and fraud team,it was quite difficult for them to help with alot of promise like we will call you back.Nobody call me,I use hours on phone talking with them.This is alot of phone bill.

The problem started from where I belive it is payday loans I applied for because they have all my information and copy of front and back of my debit card.

Finally yesterday,we were able to what actually my card was used for! 1) for Dominio pizza for 15.99 2.) Virgin media payments- 98.74. The first was resolve but the second wasnt becuase when the fraud team called virgin media,they were informed that I have account with them and it is related to my account.I have to call virgin media immediately,after long arguement that I never agree for debit card payment because I set-up direct debit and account is not due till september 13 and the oustanding amount is 58.They told me to give them my card number and authorization code from the transaction which I got from the fraud team to check who actually use it, BINGO!!! the person name was showed to them,someone use my card to pay for his bills.They immediately made refund back to my account,but I want the person name which they cant give me due to data protection act.Now I want to know where the person got hold my information and which of the payday loans he works for which I think he got my info from! I want to take legal action and I want advise on how to go by it!

Sorry for long letter here! Please get back to me.

Thank you everybody!

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