Ombudsman service

[Old Cogger]

HSBC complaint Hardship, all letters paperwork copied & sent to OMB incl I&E filled in order and received by them, they send letter to say HSBC say no reply to their letter asking for I&E and any help, LIES, copy of I&E there, also DG solicitors (HSBC) credit card problem have I&E for so called court case, so on two fronts HSBC knew contents of I&E, also when range as per their letter, to be told overdraft/ charges etc turn into further loan?, Ah FSA rules say not to do this??? therefore I had a few weeks to respond or forget it also OH signature would be required as joint account which she does not use as have her own for donkeys years & HSBC rep says could not remove her on so many occasions. Further OMB Cap one default charges claim useless they say back 6 years from complaint only, they accept figures from Cap one (they cannot do maths either) which grossly incorrect, and I should accept silly amount of Hundreds short of actual claim. GET RID OF OMBUDSMAN DISERVICE, I and other on here could do a better job????

[Old Cogger]

They bellieve all the lies and mis truths from banks etc when evidence is in front of them. Paid guinipigs.

[dirkuberpower]

FOS uphold a majority of complaints, perhaps you should look at it from different eyes and you may realise you are wrong.

[Old Cogger]

FOS uphold a majority of complaints, perhaps you should look at it from different eyes and you may realise you are wrong.

 

 

Not wrong, when letter evidence in front of them to read. Then indicating what is in front of them is not actualy there? No as has been reported in press and forums utter rubbish they are, I can twist figures to suit as well.

[Actualknowledge]

Twist How?

 

What kind of twisting are you suggesting there is? Do you understand the figures?

 

Or are you just unhappy you didn't get the result you wanted?

[Old Cogger]

Letters (copies) in front of them, only to be told I had not supplied the implied letters incl (I&E) which was itemised (copies) in the pack of complaint bundle they had in front of them, also when figures are brought to their attention, then they are misled by Bank with submitted figures which are irrelvent to the actual subject.

[Actualknowledge]

No, no, the figures on how many complaints are upheld - you said 'I can twist figures as well'.

[Old Cogger]

The content of my post was in relations to a complaint, figures submitted by an institution which were incorrect in relation to a complaint (subject) to hand. Not interested in of how many upheld cases, so the subject you are on about is non existent in subject line I refer.

[NoButYesBut]

No, no, the figures on how many complaints are upheld - you said 'I can twist figures as well'.

 

Hello AK,

 

The figures can be easily found on the FOS website.

 

The percentage of complaints upheld by the Ombudsman service has reduced by 7% compared to last year. As an example only 20% of complaints about Current Accounts and only 37% of complaints about mortgages are upheld by the Ombudsman service

[Old Cogger]

No, no, the figures on how many complaints are upheld - you said 'I can twist figures as well'.

 

The subject was figures I supplied in relation to my complaint about an institution who sent wrong figures which were different to my submitted figures (actual) which formed part of my complaint against said institution has no relevance to what your are on about.( FSA FIGURES REGARDING NUMBER OF COMPLAINTS.) Subject of twisting figures were those submitted by outside company I was complaining about, A claim I am pursuing.