Natwest and my Cheques

[fredngeorge]

Hi

 

I paid in two cheques into my current account yesterday 1 x £6.68 and 1 x £100 both from solicitors, I paid it in one of those quick deposit envelopes and it was approx 14.45 which was before the 15.30 cut off time

 

This morning I have checked my account and only 1 of the cheques are showing (of course) the one for £100 is not showing,

 

I called the branch and they advised wait for a couple of days to see if it appears I am concerned as they wre both in the same envelope with the account details and sort code

 

£100 is a lot of money for me to lose right now does anyone know what I should do and if it is lost will I be able to get it back

 

Thanks

[cerberusalert]

£100 is a lot of money for me to lose right now does anyone know what I should do and if it is lost will I be able to get it back

Yes, you can get the solicitor to cancel the original and then re-issue another, but wait a few days until NW see what's happened.

 

Keep an eye on them though because if they manage to find it after it's been canceled they may pull a fast one and try and charge you for a 'bounced cheque'.

[Guest wino]

I would go straight into the branch and ask why if they where both in the same envelope where they not processed together? I presume that only one deposit slip was used.

[MARTIN3030]

Thread moved to Natwest Forums.

[letsmakeamark]

This bank really is not as clever as it seems. You need to use a deposit per cheque you pay in and even if you pay in cash through their quick pay. Never pay in cash/cheque deposits as the bimbos will automatically get confused and delay the deposits by days.

[sir_gilmour]

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

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