Jump to content


  • Tweets

  • Posts

    • Hi Dave, Yep .... Will have to do AOS tomorrow .... Are you referring to CPR 31.14 Request?
    • I don't think I've ever seen someone appeal a mags court decision on fare evasion, JK, but as you say in this case TiredDodo has pleaded guilty. It is possible to challenge, as below. HB Appeal a magistrates’ court decision: Overview - GOV.UK WWW.GOV.UK How to challenge a decision by a magistrates' court. Including how to get a fine reviewed, if you did not know about your case, how to appeal to the...  
    • Update! I have now opened the mail from Barclaycard. I am assuming that their letters were prompted by my confirmation to them of my change of address, which I had advised them of twice. They are treating my change of address notification as a "General Data Protection Regulation Right of Access Request"  and state that I have made a "Right of Access Request. They are asking me to provide valid indentity documents! I have made no such request and am minded to ignore their request for extra information? I should add that their letters were sent to my correct current address!
    • Are you allowed to appeal if you plead guilty?   I know you appeal the sentence, but the criminal record formed from your guilt would surely remain?   I'm not sure if your able to appeal a crimianl record if you plead guilty are you?
    • DX: I did not pursue Link after I got the CCJ amended to monthly payments. Pretty sure the CCJ does not mention reviews, I do have the CCJ somewhere, I will have to look it up in storage. It is as mentioned on the thread you referenced  in your post #28. The Barclays loan was taken out in September 2004 for 60 months! Current Balance remaining approx £2K. On checking back my past correspondence with Barclaycard about this loan, there was a history of them ignoring my letters and offers to pay, and I even had problems in obtaining their bank account details for them to accept my payments! I have received strange correspondence from them too, one referring to insurance which I did not have. They seem very disorganised! Barclaycard told me to pay "Masterloan" a while back and I now receive regular statements and arrears notices from "Personal Loans from Barclaycard" clearly marked Masterloan, they changed the account reference number! I have never requested a CCA on this account. I advised them of my change of address last September, but they are still sending, until today, statements etc. to my old address! I have received 2 letters from Barclaycard Loan today though, not opened them yet!!
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Letter from customer compliance team


jonas87uk
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4989 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi I've been on ESA for several months now and today I received a letter from the jobcentre's customer compliance team.

Any idea what this is all about?

 

Here is what the letter says.

 

 

 

Invitation to office interview

 

Dear Sir

 

We need to see you in order to discuss a query that has arisen concerning your claim to benefit. It is essential that you make yourself available as to not do so may affect your benefit.

 

Would you please attend yadayada

 

To avoid unnecassary delay, please bring this letter with you and show it to the receiption immediately on your arrival. Please ask for Mrs smith. Please arrive at the office prompty as it may be difficult to fit in another appointment if you are later.

If you cannot keep this appointkment please contact me as soon as possible to arrange a mutually convenient appointment.

 

Things we need to see

 

Proof of ID such as

- passport

- driving license

- utility bills

- Rent agreements

- Bank statements etc (bearing your name)

 

Evidence to support your claim to benefits -

 

Bank statements

 

 

So it looks like they only want a bank statement from me. Any idea what they want? I read somewhere that these are to investigate fraud :shock: I'm sure I haven't done anything wrong unless I made a mistake somewhere. :eek:

Link to post
Share on other sites

I assume your ESA claim is income related, and not based on contributions? I ask because it appears that they want to know about your income/capital. They are part of fraud but lower level fraud.

 

Any income which you haven't declared?

Any savings above £6000?

 

If the answers are no to both, and your bank statements reflect this, then they've been given duff information from somewhere. Did they specify what period the bank statements must cover?

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Link to post
Share on other sites

I assume your ESA claim is income related, and not based on contributions? I ask because it appears that they want to know about your income/capital. They are part of fraud but lower level fraud.

 

Any income which you haven't declared?

Any savings above £6000?

 

If the answers are no to both, and your bank statements reflect this, then they've been given duff information from somewhere. Did they specify what period the bank statements must cover?

 

 

I checked my savings and they're nearing £6000 not quite there yet (unless I have money I don't know about) O.o

I thought if your savings go past £6000 it means your money is just reduced a little? I'm sure no one has given duff information as only my family know I'm on ESA. The letter just says bank states but no date is given..

 

Thanks for your help

 

What if my savings are slightly past £6000 does that mean they're going to lock me up? :shock: If I have passed the £6000 it must be recent.

Link to post
Share on other sites

If you go over £6000, you should declare this and they will reduce your claim accordingly.

 

It's reduced by £1 per week for every £250 (or part of £250) that you have in savings between £6000 and £16000.

 

It's strange that they haven't specified for what period they want the bank statements. I would say just a routine compliance check but those types of checks don't usually advise that a "query has arisen". This normally means that they have information from somewhere to indicate that you might not be entitled to some or all of the benefit.

 

As all they have requested is your bank statement, I can't see it relating to anything other than income/capital. I wonder if they have issued the wrong template letter.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Link to post
Share on other sites

If you go over £6000, you should declare this and they will reduce your claim accordingly.

 

It's reduced by £1 per week for every £250 (or part of £250) that you have in savings between £6000 and £16000.

 

It's strange that they haven't specified for what period they want the bank statements. I would say just a routine compliance check but those types of checks don't usually advise that a "query has arisen". This normally means that they have information from somewhere to indicate that you might not be entitled to some or all of the benefit.

 

As all they have requested is your bank statement, I can't see it relating to anything other than income/capital. I wonder if they have issued the wrong template letter.

 

I just found out that my grandparents gave me premium bonds and I had no idea that I had them because I was a kid at the time.. -.- l Maybe that is the problem because they're considered savings? I don't even know how to withdraw the premium bonds as I said my grandparents and parents set it up and neglected to tell me -.- It's only £100 but it could be causing the trouble.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...