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    • simply intended to be used against the plebs while those with chauffeurs knew it wouldn't apply to them Like Cummings trip to his parents home, which is also his second home while the plebs were told - don't or you'll be fined - and many were   As far as I am aware there are clauses in all the regs that make them advisory and open to interpretation aren't there?   If they aren't 'advisory' and interpretable,  lets see Cummings and Jenrick fined for travelling between homes during lockdown for starters
    • It'll be Dell technical not understanding consumer law most likely.   BF:  Agreed - Tech got back to me stating I could get a 12% discount on any future purchase before December (no idea why!).  Got a quote out of interest from Dell Sales live chat this morning and that same laptop comes to £3750.   I then asked the person who originally quoted me for the current one and they sent it back as £2995 so that with the 12% is £100 more than I paid for this.   I am tempted on just purchasing it and seeing what quality it has - if good, I can start pushing for them to just let me keep this and give me the £100  No skin of my shoulder and Amex are fully aware of the situation so they're fine with the constant sale/refunds showing up.   Let me see what comes out of this otherwise yes I think its direct action.  I just know the closer we get to the due date, the less time I will have for this issue   
    • Well hang on a minute. I'm just wondering what might happen if you accepted the money they got an offer and then sued for the 80 quid. Also I think that in any event, in view of the offer there making I think that it is worth addressing and the points he is making directly. I suggest that you wait a day while we work out a new form of words
    • The insurance we were offered was "GAP" insurance.. They called it Asset protection. We didn't take it out. It was not an extended warranty   I am sending a letter of claim now. Emailing it and sending by "signed for" in the morning. I'll give them 14 days as you suggested. Many thanks  
    • I don't think that there is any issue with Dell generally. I agree that exactly the same to the problems could happen with an Lenovo or an Asus or anything else. If you want a Dell then you should have a Dell and you should have it in perfect condition. I'm sure there are thousands – may be hundreds of thousands of people who have had a completely satisfactory experience. It seems to me that this is all going on too long and you need to be considering a more direct action
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    • @curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
      • 4 replies
    • @skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
      • 8 replies
    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

Littlewoods Fraud?

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I ordered a parcel, Friday which was supposed to be delivered to me on the Wednesday 18th. But I have not recieved this. Apparently the parcel has been delieved to 'my' address and apparently 'I' signed for it. I have not signed for anything as i was at work at the time it was supposed to be delivered and have proof of this, neither did my partner or daughter who was sat in all day waiting for the delivery. I phoned up Littlewoods around 15:00 after i got back from work to check up on the status and the recorded computer thing said it was now being delivered, yet when i phoned up today, Thursday 19th, a bloke told me it had been delivered Wednesday morning which i find a bit odd. I find this highly unacceptable and would appreciate advice on this and a rough idea of what has happened to my parcel. The parcel itself is expensive and i do not wish to pay for something i have not recieved and may well be in someone else's hands.

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