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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Debt Managers Ltd and Barclays


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Your first (signature page) is almost identical to mine.

What purports to be page 2 (overleaf) is different to mine.

I don't think the terms were ever overleaf - just added to make the agreement "seem" compliant.

 

Anyway, strange is it not that page one is identical, but "overleaf" is completely different.

Blatant cut and paste jobs if you ask me!.

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Your first (signature page) is almost identical to mine.

What purports to be page 2 (overleaf) is different to mine.

I don't think the terms were ever overleaf - just added to make the agreement "seem" compliant.

 

Anyway, strange is it not that page one is identical, but "overleaf" is completely different.

Blatant cut and paste jobs if you ask me!.

 

I assume some sections on your have been removed also to make way for the prescribed terms.

Not sure if this is all that important in the light of recent court cases. In my case I believe it goes to show how devious they can be. Also on my agreement there is a glaring error in my personal details - will hold that back as my trump card!

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...Sorry debthater,

 

Seems we are hijacking your thread....:!:

 

No worries

 

The more the merrier8-)

 

I will try and upload a picture of the effort BC sent us yesterday. Very blurred and a poor photo copy it is.

I'm not a newbie to CAG :p

 

I was a member when I claimed all my bank charges back a few years ago under the name of...................WheresMeWallet

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Here are what BC sent us on saturday along with the covering letter I mention earlier on Post 21 of this thread.

 

I have not scanned them, just simply took a photo of them. All photo copied and no signatures. It on't let me add links to a bigger photo for some reason

 

 

07022011866.jpg

 

07022011868.jpg

 

07022011870.jpg

 

07022011867.jpg

Edited by DebtHater

I'm not a newbie to CAG :p

 

I was a member when I claimed all my bank charges back a few years ago under the name of...................WheresMeWallet

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Totaly different to mine

 

I have no signiture boxes on either the up to date or the "original" terms

 

But mine is quite a bit older

 

the letter you received is the same word for gobildigook word as I got

and from same person

 

witts

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Hi witts,

 

I could now do with some advice on what to do next. The phone has just rang with a Out of Area coming up on the display so didn't answer it.

 

I wonder if it is one of these boneheads trying to contact us.

 

Cheers

I'm not a newbie to CAG :p

 

I was a member when I claimed all my bank charges back a few years ago under the name of...................WheresMeWallet

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It may be

 

but ignore it if they want to leave a message that may be a differant matter but I have an answering machine on and all my out of area no. have never left a message yet

 

just keep a log of the calls and times

 

or buy a Truecall, this will block all unwanted calls but allow friends and family to contact you

 

my phone allows me to block unwanted no. but not international or withheld (M&S) so I will be buying a Trucall asap

 

 

whitts

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  • 1 month later...

The missus has started constantly getting calls at work from who we think is Allied International Credit.

 

These were on our case before until we sent them a CCA Request. It is then that Barclaycard sent us the poor photocopied effort of a CCA request with no signature or anything and demanding the sum owed.

 

They are starting to the worry the missus now. We know we owe them money but cannot afford to pay it all back immediately. We are still sending them £5 per month direct debit as we have done for a year or two now

 

The covering letter is at POST 21 of this thread, and the pictures of the so called CCA is POST 40 (I cannot do large pictures as I need to post 20 replys on these forums :-(

07022011866.jpg

07022011867.jpg

07022011870.jpg

07022011868.jpg

Edited by DebtHater

I'm not a newbie to CAG :p

 

I was a member when I claimed all my bank charges back a few years ago under the name of...................WheresMeWallet

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It may be

 

but ignore it if they want to leave a message that may be a differant matter but I have an answering machine on and all my out of area no. have never left a message yet

 

just keep a log of the calls and times

 

or buy a Truecall, this will block all unwanted calls but allow friends and family to contact you

 

my phone allows me to block unwanted no. but not international or withheld (M&S) so I will be buying a Trucall asap

 

 

whitts

 

there are some on e bay being offered around £20-£30 (new one is around £70-£80

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  • 1 year later...

Hi I have today received a response from Barclay card, together with a RECONSTITUTED credit agreement for the above account for which they have made no contact for three years indicating they have now complied with Sec 78 of the Consumer Credit Act 1974

 

They state " I enclose a reconstituted copy of your credit agreement together with the terms of your credit agreement as varied in accordance with section 82 (1) of the Act"

 

The full amount of £1900 is now due

 

This completes and satisfies our obligations under the Consumer credit act 1978.

 

Thank you

 

Kimberly Crosby

Barclaycard

 

also included is a few sheets of printed docs from 2007 and some dated 1998, card was taken out in 1993

 

SO ANY ADVICE IS APPRECIATED AS ALWAYS PLEASE

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Hi I have today received a response from Barclay card, together with a RECONSTITUTED credit agreement for the above account for which they have made no contact for three years indicating they have now complied with Sec 78 of the Consumer Credit Act 1974

 

They state " I enclose a reconstituted copy of your credit agreement together with the terms of your credit agreement as varied in accordance with section 82 (1) of the Act"

 

The full amount of £1900 is now due

 

This completes and satisfies our obligations under the Consumer credit act 1978.

 

Thank you

 

Kimberly Crosby

Barclaycard

 

also included is a few sheets of printed docs from 2007 and some dated 1998, card was taken out in 1993

 

SO ANY ADVICE IS APPRECIATED AS ALWAYS PLEASE

 

 

 

when you say printed docs did they send you a copy of the signed agreement with the terms on it

and have they sent you any term from the inseption of the account(prescribed terms)

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