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HFO chasing 3 CITI Loans + **WON PPI**


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ok then go for it.

 

 

fos cq + covering letter too

 

all 3 to citi

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok then go for it.

 

 

fos cq + covering letter too

 

all 3 to citi

 

 

dx

 

Thanks Dx, very much appreciate your help ..and patience....

 

is there a standard covering letter, you know the sort that puts the fear of god into banks :-)

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Dear Sir or Madam,

Re:

 

I am writing in relation to the above payment protection (PPI) policy which i believe was mis-sold to me in relation to my

I believe you have not treated me fairly for the following reasons;

· The PPI was added without my knowledge..

· You have been punished by the Financial Services Authority for failing to treat customers fairly and I do not believe that the PPI I bought was sold in my best interest.

Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.

I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint.

This letter is in respect of the above account that was issued by

Yours faithfully

.

.

.

or

.

.

.

.

The Complaints Department

[Lender’s address]

[Date]

Dear Sir/Madam,

Ref – policy number

I believe I have been mis-sold a payment protection insurance policy and would like to request a full refund of my premiums, plus interest paid.

I took out a £xxx loan/credit card at your [branch name] branch on [date] and also bought a payment protection policy which would cost me an extra £xxx over the life of the loan. [The name of the salesperson who sold me the policy is …] The total amount of my premiums plus interest is £ xxxx.

When I took out the loan, I was told that my application would be refused if I did not also buy a PPI policy. The Financial Services Authority’s advice to consumers is that, while it does not breach FSA guidelines, a borrower should not be refused a loan if they choose not to buy an insurance policy.

Possible additional paragraphs – include any which apply to you

[i also told your salesperson that I had adequate insurance cover through a separate income protection policy.]

 

[i said I did not need the PPI as my employer provides a generous illness and redundancy package.]

[You are not allowed to make PPI a condition of taking out the loan unless you include the costs of PPI in the quoted interest rate, which you did not do.]

[in forcing me to buy this policy, you have also breached paragraph 8.6 of the Banking Code, to which you are a signatory.]

I do not believe being forced to buy this policy as part of the loan was a fair and reasonable obligation as I did not need this insurance and said at the time of taking the loan that I did not want it.

I am requesting a full refund of all my insurance payments, plus interest, which total [£ xxx].

If I do not receive a favourable response from you I will pursue this claim through the Financial Ombudsman.

Yours faithfully,

 

ADAPT THEM AS NECESSARY

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Brilliant advice! Well done DX

At your Service

 

Please Double click the Star and leave a message if I have helped you

 

Please support CAG and they will support you.

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  • 2 weeks later...

Hi all! So update, get home today to a letter staying as I am now at a new address I must supply proof .

 

A stalling tactic I presume. Anywhere I can point them to the fact it is not needed and to shift themselves into gear OR is it indeed up to me to supply?

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Simple enough to do. You wouldn’t want your refund going to an imposter!

“The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold.” Andrew Mackinley MP, House of Commons, 22 April 2009

 

If a Cagger helps you, click their star. Better still, make a donation however small, so that CAG can continue to help others.

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  • 1 month later...

update on this one, got home today with letter saying their investigation sides with me :-) Full refund. If I hadnt been on this site and had your good advice it quite easily have gone 9k the other way! As & when cheque arrives I will certainly be donating!!

 

thanks to all, esp Dx, & ColeDog!!

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  • 5 months later...

Further update.... And to be fair one I wasn't expecting :-) got a letter from turnbull Rutherford saying they are instructed by their client to hfo capital ltd to collect the outstanding debt which remains unpaid!!!

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no

 

silly beggars

 

its xmas

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes - certainly do, it could be that the PPI claim has stirred them up. I know that the claims sent by Mr Dog for Capital One PPI resulted in 'begging letters' from Lowells as they must have thought we had cashed in on this

At your Service

 

Please Double click the Star and leave a message if I have helped you

 

Please support CAG and they will support you.

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How long till they claim that reclaiming PPI restarted the SB clock?

“The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold.” Andrew Mackinley MP, House of Commons, 22 April 2009

 

If a Cagger helps you, click their star. Better still, make a donation however small, so that CAG can continue to help others.

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  • 2 weeks later...
  • 4 weeks later...

green library tab top left

 

though you must be logged in

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 3 weeks later...

update, had a letter from turner rutherford saying they note i havent kept to agreed payment plan..showing the CCA payment of £1 as payment made towards this account :-) Guess they reckon thats their statute "get out"... oh dear.

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Suggest you let the OFT know about this pretty quick as they’re appealing the removal of the consumer credit licence...

“The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold.” Andrew Mackinley MP, House of Commons, 22 April 2009

 

If a Cagger helps you, click their star. Better still, make a donation however small, so that CAG can continue to help others.

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Suggest you let the OFT know about this pretty quick as they’re appealing the removal of the consumer credit licence...

 

Thanks , will email them now, did have a contact somewhere. is there anyone in particular dealing with the mind to revoke I should contact?

 

I am right though yeh? Saying a CCA payment restarts clock is a big NoNo

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It’s not minded to revoke any more – revoked! And Turnbull banned as a DCA solicitor.

 

See here, from post #270.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?306771-HFO-Capital-Services-Roxburghe-OFT-Minded-to-Revoke-Licences!/page14

“The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold.” Andrew Mackinley MP, House of Commons, 22 April 2009

 

If a Cagger helps you, click their star. Better still, make a donation however small, so that CAG can continue to help others.

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  • dx100uk changed the title to HFO chasing 3 CITI Loans + **WON PPI**
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