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My Hubby vs Halifax Cards


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I've not posted here before but have been going through the process advised to claim back costs charged againast my husband - totalling £360. I sent a Request for Payment on 6/9/06.

We've received a letter this morning from Angela McDade (Complaints and Customer Guidance) offering £100 "representing half the charges applied to your account last year".

I've sent a Response to Settlement Offer from the templates provided so hopefully they'll move their offer in the right direction!

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