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    • Hi everyone. We purchased a new bed from dreams 26/12/2017 which was delivered 01/02/2018.  We also purchased their delivery, assembly, take the old one away, tv, mattress, mattress protector, pillows and their 'bed cover' 8 years extended warranty.  We paid by 30 monthly interest free instalments and so just made the final payment.   It is a heavy duty king size lift up storage bed with a built in tv at the end.  It has always been a struggle to lift, my wife cannot do it on her own and it rarely stays up by itself.   At the beginning of this year, we noticed it had started to dip considerably in the middle.  Not the mattress, but the wooden base the mattress is on.  So on 09/02/2020 I emailed them about the issue.  They started by saying the mattress is not covered only the base, until I pointed out it is the base at fault not the mattress.  So they sent out Homeserve on the 25/02/2020 to come and repair.  He did what he called a temporary repair, said that the bed had failed due to a manufacturing or design fault (the metal bolts holding the wooden base to the lift up supports have pulled out of the wood) and that dreams would be in touch to arrange a replacement.  His temporary repair barely lasted a day, the bed was still dipping and he took plenty of photos for himself but seemed in a mad rush to leave.   Of course they didn't contact us, so on 30/03/2020 I emailed them back.  01/04/2020 they emailed back confirming in writing that it is a manufacturing fault and their sales team would contact me, however as expected due to Covid-19 this may take a while.   30/06/2020 I asked for an update.  03/07/2020 they replied saying their claims department would contact me within 5 working days.  They didn't. 15/07/2020 I emailed back asking them to escalate my complaint as well as providing a refund and compensation as we are now struggling to sleep and experiencing back ache due to the bed's extreme dipping, plus I am worried about the mattress getting damaged. 23/07/2020 They replied saying we are not entitled to a refund as it is a guarantee claim and they have passed it once again this time to their guarantee company to contact us. I have still not heard back.   This is now getting beyond a joke and I wanted some guidance on how I should proceed.  We are struggling to sleep in the bed and cannot now even open the bed to access our belongings inside as as soon as you try and lift you hear the sound of breaking wood.   Many thanks  
    • bit obv really... don't eat yellow snow either.   dx  
    • I know you are trivialising this as, 'Ambulance Chasing Lawyers', because they are perceived to be involved. You mention BMW (other brands as well). Counterfeit car and truck parts have been implicated, and proven to be the cause, of accidents where fatalities have occurred.   There is some considerable difference between a set of counterfeit brake pads and a fake SD Card.   The trademark infringement though, is the same.   H
    • One hope in this growing mess is that local authorities, mainly in the north west so far, like Liverpool, are developing their own systems to test and trace, filling in the gaps of what Serco et al are missing.   But they're doing it with precious little in the way of funding. In the meantime it looks as if Serco [I think it's them] will be given more hundreds of millions on top of the £100 million that hasn't been effective so far in a couple of weeks. Given that the PM has swanned off to Scotland for a couple of weeks this isn't looking good.
    • i've known 10yrs of DD's to be refunded. the company must prove a valid contract for the period. no proof the DD's all get refunded   dx  
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helenj36

Parking notice charge by parking eye

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hi im new to the site but yesterday got a pnc because i stayed in the car park over the 3 hour free parking limit by 15mins.they are asking for £130 no mention of a discount if i pay earlier.if i dont pay and follow the general advice on here can they keep adding interest charges to the charge.as i would like to ignore it buut dont wont the charge to keep getting higher.thanks for any advice

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They can add whatever they like does not make it anymore payable. They will send letters increasing the amount each time in the hope you bottle it and pay whenever you lose your nerve. It is all part of the [problem], just ignore them and if wavering come back for m ore advice.

regards


Please remember our troops, fighting and dying in our name. God protect them.

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If i sent you a letter saying i have seen your car on XXXXX car park so you must pay me £100 or i might take this matter further, then next week i sent you a letter saying as its been a week i am now after £200 and it will go up £100 every week untill i receive payment otherwise i may concider taking legal action, i may pass your debt onto a debt collection team to assess your suitability for legal action, i may apply for a CCJ against you and i may send in bailiffs to collect the debt due to me of £978.50. Would you pay me £100 today? If so i will take cash!

Seriously though, you can safely ignore parking eye as they will give up after a few letters demanding all sorts, they will even send you a nice photo of your car! I asked if my photo could be in colour with a nice pine frame but they didnt want to know!


hello all:-)

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i also wonder why they didnt offer a discount if i paid within 14 days as most ive read on this forum seem to have that on there notices

 

thanks for advice

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Do you think that it could it be because they are cheating robbing con merchants ?

 

Which PPC is it ?

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you're not trying to suggest that parking eye are cheating con merchants are you.........

 

thats new!!!!!!!

 

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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i also wonder why they didnt offer a discount if i paid within 14 days as most ive read on this forum seem to have that on there notices

 

thanks for advice

 

There are no rules or conventions. Any private company can send out whatever unenforceable invoice they like.

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you're not trying to suggest that parking eye are cheating con merchants are you.........

 

thats new!!!!!!!

 

 

dx

 

just asking our poster if they thought that.

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Hiya, I am currently on the ignore list of Parking eye. (see my thread)

I have just completed my three letters and now await the scary ones,

these will be carefully stored and completely ignored just like the other three.....

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got a pnc because i stayed in the car park over the 3 hour free parking limit by 15mins.they are asking for £130 no mention of a discount

 

No mention of a discount may mean that so many are now following the advice given and ignoring their silly bits of paper that they (PE) can no longer afford to give such generous discounts for quick payments :evil:

 

This could be a terminal move on their part as if they continue in the vein demanding even more ridiculous amounts then more of their victims are going to start looking at how to combat them

 

Ignore everything they send PE do not do court and the DC and solicitors letters are coming from PE - staff just wear a different hat and sit at a different desk. Real solicitors would not touch this and other PPC's with a bargepole

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Some solicitors do work with PPCs. As well as "Graham White" (Michael Sobell), you have Trethowans and a new one who's just appeared. This is DWF , a Leeds based firm.Their name has just popped up on a thread over on MSE. Even so their threatening letters can still be ignored

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Hi all,

 

Ive never paid the odd 1 or 2 ive had before after reading this site - on the basis that i wasnt the driver - however the pictiure taken with the parking eye PCN this time has a photo of my car with what is clearly me driving - does this change anything?

 

Tony

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No, just keep ignoring.

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Hope you smiled for the picture I always do >>>>There staff holiday payments are coming up so no discount offered, they prob need lots of cash fast, maybe they havent quite got the deposit for the tropical island in the carabean they have rented through the winter months . Just ignore and save yr money. It cost them £2.50 to get yr details from DVLA so laugh at that :)

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