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    • Can anybody advise me please?   Been living in rented accommodation for over 11 years, old landlord who leased property with his shop has now left and so agents have become my new landlords, so gave me a new contract.   I'm really nervous as not sure what my rights are and could I get evicted as new contract says short term, 6 months.
    • It's the only way to proceed, he has to prove irrevocably that he gave me that information, and agreed to it, which he cannot do because it doesn't exist. Not only that, he sent me a trade sales invoice, other than that you're pretty spot on.
    • Sorry - need to put my glasses on!   I think you and the other posters have been at cross-purposes because they haven't followed what you are trying to argue.  You aren't arguing a fault etc with the car, you simply want to cancel it as a distance sale, and because the vendor did not provide the necessary cancellation information pre-contract in a durable medium, you are saying that you therefore have 12 months plus 14 days to cancel AND that the vendor has to pay the collection/recovery costs.   Although I understand that argument, I don't know if that's the best way to proceed or not.   I suspect not many people have tried to argue it with second-hand cars.  And that might be, for some reason I don't know, that it's a non-starter or it's too risky.
    • No, not all all.  It's up to them to prove you were the driver.  Well done in not telling them!   Remember in all this you are legally in the right.  Their parking fee was paid.  You're not trying to "get out" of something you owe.  They are in the wrong as far as the law goes.   So how about sending them something like -   Dear BW Legal,   cheers for your Letter Before Claim.   I don't earn owe your clients a bean, indeed your clients owe the driver of the vehicle who paid the parking fee - twice.  It is your clients' responsibility if the machines they buy second hand on eBay don't work properly because they're too tight to pay a technician to maintain them.   Your clients also gave me to no right of appeal or of paying a discount in contravention of their own industry's Code of Conduct.   You can either drop this foolishness now or your clients can get a good hiding in court, both are fine by me.  I fancy a winter holiday and I fancy financing it by an unreasonable costs order under CPR27.14(2)(g).   COPIED TO NCP   The reason i say to send to NCP too is because unscrupulous solicitors are well into their clients starting claims which are bound to lose, after all they get the £££ in any case.
    • appeal one has ref number showing other pix to screen removed please use PDF only     dx
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Wescot - Looking for neighbour


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Just had a call from a random number asking if Mr xxxx lived at number xx. Being the naturally suspicious type I told them I had no idea. After a quick check the number belongs to Wescot or one of their bottom feeding offshoots. Two questions really:

 

1) Are they breaking any guidelines by doing this? I'd be more than happy to return even a small percentage of the inconvenience they have caused me in the past should there be an opportunity to do so.

 

2) Where do they get my number from? No doubt they've rung me as by house number you would assume the house they think the person they are looking for lives at is next door to mine( it isn't but not really relevant). How easy is it for them to find the phone number of an address(mine) if they don't have the name of the occupant, or is it more likely that they still retain and process my data despite a promise not to?

 

Thanks in advance.

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you could start by reporting them to the oft...they certainly should not be contacting yourself looking for someone who lives at another address...they probably got your number from directory enquiries...or looking at the electoral roll and then cross referencing...otherwise you could have asked them how they obtained your number and why they think they have the right to ring and bother you....you would also be surprised by how much they can find out from a simple internet search using an address or name

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1) Are they breaking any guidelines by doing this? I'd be more than happy to return even a small percentage of the inconvenience they have caused me in the past should there be an opportunity to do so.

 

2) Where do they get my number from? No doubt they've rung me as by house number you would assume the house they think the person they are looking for lives at is next door to mine( it isn't but not really relevant). How easy is it for them to find the phone number of an address(mine) if they don't have the name of the occupant, or is it more likely that they still retain and process my data despite a promise not to?

 

Thanks in advance.

 

1). They are allowed to conduct tracing this way, but they cannot either say what the nature of the call is or ask for any message to be passed on. If they breach either part of this then they have broken OFT rules and you should report to Consumer Direct.

 

2) I think they get telephone numbers from a variety of sources.

 

It is up to you whether you want to make any complaint about this. Personally I don't like this way of operating. My address was used for correspondence of an in debt relative gone abroad and after telling a DCA that they were abroad, an offshoot of Mackenzie Hall phoned a neighbour who lived down the road, who I didn't even know, so they would not have been helpful.

 

I have a feeling that if you complain it will just go on the OFT's files and you won't receive any meaningfull response.

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Ok folks, thanks for the replies. Won't waste my time if they are within their rights to do this. That's not to say I won't do my very best to waste their time if they try again.

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Just a suggestion, if they call again, ask if it is an emergency, and if so offer to take a message and 'run down with it'. Then report away to everyone you can think of.

Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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You should still make a complaint about this to the OFT, it is a very dirty underhand tracing technique which has it's cards marked, the more complaints the better, go through http://www.consumerdirect.gov.uk/contact

They will pass it direct to the OFT and TS for you.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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