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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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Work making me sick.


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Ok as some of you may already know I work for DSGI (currys pcworld etc). Currently our store is undergoing a major refit and well over half of the shop is cordoned off, with the other half being used for trading.

 

About 3 weeks ago I started coming down with very small amounts of Eczema, which I've had in limited amounts, occasionaly since I was a child and so thaught nothing of it. Then two weeks ago I woke up to find my eyes were all red, I went to the doctors assuming this was conjunctivitus and they agreed and pescribed me medication for it and I carried on working for another week or so. I returned to the doctors after a week of the medicine not working, and they sent me to A&E, and finaly a day later to an eye specialist. Who coupled with the ever increasing amounts of eczema told me it was an allergy, she perscribed me some eyedrops and I went on my way.

 

So after 4 days off (2 at the doctors, 2 days off) I find my eyes are all better again, and go back to work. After 1 day at work I find myself right back to the way I was when I started, with bright red eyes and eczema, all over my shoulders, back, face, wrist and rear of my legs.

 

After ringing in sick again I recieved a phone call today telling me that my hours are being cut from 39 to 9, due to a rota change basicly reducing me to the minimum they're allowed to give me under my contract, 1 day before I can start claiming sick pay. Is their anything I can do about this? My doctor seems to agree with me that the allergy is caused by something that the builders are producing (dust ect).

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I've never seen a contract so I wouldn't know.

 

Company policy is basicly:

First 3 days are unpaid, then you get time off on company sick pay based on the length of time you've worked for the company with pay being based on your contracted hours. After that you go on statuatory sick pay.

 

Problem is my hours are almost always flexed up, meaning I stand to lose well over 2/3 of my wage from something that isn't really my fault.

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unsure if this will help but see attached document

 

although listing 2008/2009 as its creation date it is currently listed on the site as the most recent

Colleague Handbook - DSGi.pdf

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Bit of an update here, went in to speak to my manager today to find three of them sat in the office. Asked to have a word with one of them and was abruptly told that I'd have to "book an appointment with him", and I "can't just walk in and ask for a chat".

 

In other news, eyes have healed, but I now have blured vision in my right eye that just won't go away, and I'm still covered in very irritating eczema, thats itching so much I'm having trouble sleeping despite me using mosturisers etc.

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Renzo........ I would write to the head of your HR and explain the problem. Explain that you feel that the renovations are affecting your health. It may be that you are especially sensitive to this but the employer should take you as you are and also ensure that a safe working environment is there for workers and customers. I would also ask your GP to be referred to the local hospital to see if you have allergic problems and to what. That would prove exactly what you are allergic to and then tell your employer. They have to take action. If they do nothing and you lose out there is possibly a claim for loss especially if they are looking to deduct wages. Take the fight to them but try and be reasonable all the way.

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