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    • what rights of access do you have on your agreement with the landlord?   i suspect you shouldn't have to pay a thing.
    • then there is your proof to them why would you pay for BB twice!!   for my notes: GENERAL NOTES ON CHARGEBACK & Continuous Payment Authority & BACS   .....  We have been telling people to put a letter into their bank instructing them  not to make any payments under any circumstances to these companies  . http://whatconsumer.co.uk/visa-debit-chargeback/- it works! usually this should be done using the number on your debit card  .  banks MUST follow written intructions from their customers ! . CANCELLING YOUR DEBIT CARD DOES NOT STOP CPA'S  .  This fsa guide has now been updated:  . http://www.fsa.gov.uk/static/pubs/consumer_info/know_your_rights_guide.pdf http://www.fca.org.uk/news/continuous-payment-authorities-your-right-to-cancel https://www.fca.org.uk/consumers/unauthorised-payments-account  .  Here's the text:  .  Cancelling a regular  card payment:  .  When you give your credit or debit card details to a company and authorise them to take regular payments from your account,   such as for a gym membership or magazine subscription,  it is known as a ‘recurring transaction’ or ‘continuous payment authority’.  . These are often confused with direct debits, but do not offer the same guarantee if the amount or date of the payment changes.  .  In most cases, regular payments can be cancelled by telling the company taking the payments.   .  However,   you have the right to cancel them directly with your bank or card issuer by telling it that you have stopped permission for the payments.   Your bank or card issuer must then stop them – it has no right to insist that you agree this first with the company taking the payments.  .  Be aware, though, that you will still be responsible for paying any money that you owe. and that CANCELLING YOUR CARD WILL NOT STOP THE CPA  .  ..  .  New june 2013  .  Regulator orders Banks and mutuals to review complaints about not cancelling recurring payments from November 2009.  .  Consumers who have set up a regular payment from their account will now be able to successfully cancel that arrangement   by contacting their card provider, the Financial Conduct Authority said.  .  The FCA has been examining how easy it is for customers to cancel Continuous Payment Authorities (CPAs)   due either to payday lendersicon or for other regular payments such as subscriptions or gymicon memberships.  .  CPAs, which are also commonly called recurring transactions or recurring payments,   are relatively easy to set up but can be hard to cancel, causing problems for consumers trying to manage their finances,the FCA said.  .  Now, following the FCA review of how the largest high street banks and mutuals process requests to cancel CPAs, they have agreed that they will ensure that when   a customer asks for a recurring payment to end, that will be sufficient to cancel the arrangement. They have also confirmed that should a payment go through by   mistake following cancellation by a customer the customer will be refunded immediately.  .  In addition to securing this commitment, the largest banks and mutuals have agreed to review every individual complaint they have received about the non-  cancellation of a CPA and to pay redress where payments have continued to be made despite the customer cancelling the arrangement. This applies to all complaints   since November 2009 when the Financial Services Authority, the FCA’s predecessor, began regulating banking conduct.  .  Clive Adamson, the FCA’s director of supervision, said: “It’s important that consumers are confident that banks are meeting their everyday banking needs. Today   customers can be confident that when they ask for a Continuous Payment Authority to be cancelled – it will be cancelled - and that it can be done easily.   . “We recognise that historically this is an area where some customers have struggled but the banks and mutuals have responded positively to our work on this issue.   From now on we expect them to be getting this right. In addition, they have committed to review past complaints.” .  .  Also mentioned your displeasure that as whomever took your money had obviously attempted this many times   probably activating your banks own anti fraud software - nobody had the decency to inform my you this was going on.? .  .In the FSA's own words:  .  ..  What should I do about a payment from my account that I didn’t authorise?  .  Your bank must refund an unauthorised transaction.   Money can only be taken from your account if you have authorised the transaction   or if your bank can prove you were at fault –  . see below.  Contact your bank immediately if you notice an unauthorised payment from your account. .  If you are sure you did not authorise the payment, you can claim a refund.  .  However, your bank does not have to refund you if you do not tell it about the payment until 13 months  or more after the date it left your account.  .  Your bank must refund an unauthorised transaction  .  ------------------  .  Your bank may only refuse a refund for an unauthorised transaction if:  .  ? it can prove you authorised the transaction  – though your bank cannot simply say that use of your password,   card and PIN proves you authorised a payment; or .  ? it can prove you are at fault because you acted fraudulently,   or because you deliberately,   or with gross negligence, failed to protect the details of your card, PIN or password in a way that allowed the transaction  .  -----------------------  .  How quickly must my bank refund me for an unauthorised transaction?  .  The bank must make the refund immediately unless it has evidence that one of the above reasons applies.   Your bank may ask you to answer some questions and fill out a form confirming what has happened,   but it cannot delay your refund while it waits for you to return the form.  If the bank has evidence that one of the above reasons for refusing a refund applies,   it may investigate before making a refund   but must look into it as quickly as possible.   If your bank rejects your claim for a refund it should explain why.  If the transaction was on a credit card, the refund may not happen immediately.   But the card issuer cannot charge interest or ask for repayment of the amount unless it can prove you are liable to pay        
    • Only asking because I want to get my facts right before I approach the bank! Yes, BT is coming out of the same account.
    • not if they want to make the OP the named claimant no!! let them take the other party to court themselves!! the op can be a witness then..   one bitten...read this thread..      
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
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      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
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      • 16 replies
vengeancedemon

Parking in Lewes East Sussex

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I offer this for information only, as I have no personal experience, only the info from a friend who is a frequent parker in Lewes

 

It seems that they have a very highly motivated (!) team of mostly eastern European CEO's in this town, so apparently there is often a languauge difficulty. The problem has reached such a high level of complaint by drivers who feel and it would seem that they have been improperly penalised that Lewes BC have opened a "Parking Shop" to deal with complaints etc ( I am reliably informed that the Town Hall was getting fed up with it !)

 

Foe eample friend parked car and paid for ticket, and being a consciencious soul, displayed in the proper manner ( she is a solicitor) However, the ticket glue was rubbish and in the hot weather the ticket dropped off the screen - result a penalty ticket, This is how I got to hear about the Parking Shop and the queues of irate motorists.

 

So be warned, take a good roll of tape with you to Lewes to make sure your ticket is well displayed

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If the CEO saw the car without a ticket displayed, then of course it was issued a PCN. What else would happen? It is irrelevant whether the CEO is Eastern European.

 

I also park in Lewes quite often - I use one of the p&d carparks in the town centre and have never had a PCN. I have never in my life had a p&d ticket fall off the glass, but maybe it happens to others. In any case - lay the ticket face-up on the dashboard and you're safe.

 

By the way, the parking shop has been there about 4 or 5 years. It was opened when decriminalized parking came in. Don't know if the town hall also dealt with some aspect of parking, but I doubt it - it's not a big town.

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The parking shop actually opened in 2004 when the Council took over parking enforcement not in response to complaints about 'East Europeans' issuing dodgy PCNs as you claim. The shop is one of the services that the sub contractor (currently NSL) has to provide as part of the enforcement contract.

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As I said, I am only reporting what my friend tells me of her experiences, it is her view that the CEO's possibly have a lack of understanding of parkers legitimate reasons, and as I dont live in East Sussex, and have only just heard of this Parking shop facility, It is a little unwarranted to start sniping at me as I have not for one moment suggested that the PPN's are "dodgy" or that the CEO's are corrupt, merely that there is a lot of annoyance in the town

 

But I expect that I shall receive a castigation for a) bothering to make this observation on what has been told to me and b) for daring to suggest that a language difficulty(?) is a point of reference !

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As I said, I am only reporting what my friend tells me of her experiences, it is her view that the CEO's possibly have a lack of understanding of parkers legitimate reasons, and as I dont live in East Sussex, and have only just heard of this Parking shop facility, It is a little unwarranted to start sniping at me as I have not for one moment suggested that the PPN's are "dodgy" or that the CEO's are corrupt, merely that there is a lot of annoyance in the town

 

But I expect that I shall receive a castigation for a) bothering to make this observation on what has been told to me and b) for daring to suggest that a language difficulty(?) is a point of reference !

 

 

Why would there be a language problem? 99.99% of PCNs get issued to empty vehicles unless the CEO is unable to read a road sign its unlikely language would come into it? Every East European I know or have come into contact with actually speaks perfect English and around here there are an awful lot of them. I don't think sniping was the intention, you stated that a parking shop had opened due to complaints about the PCNs issued by these CEOs I was merely correcting your innacurrate observation which you tried to pass off as fact and the result of a 'town hall source'. If you intend to make defamatory comments about people you should at least ensure you get your facts correct.

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As I have said all along and perhaps has not been understand, I am passing on what I have been told, that the Parking shop deals with a great many complaints, that the CEO do not seem to want to listen to any reasonable observations and that a lot of them are from E Europe

 

It would seem that any reportage out of interest will incur opprobrium irrespective of how it is relayed, which I emphasis yet again is on the observations, comments and experiences of an aquantianance, I have no feelings either way, and indeed whilst I work often with EEuropen chaps, who are excellent workers, there is sometimes a language difficultuty

 

Now pick the bones out of that !!

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As I have said all along and perhaps has not been understand, I am passing on what I have been told, that the Parking shop deals with a great many complaints, that the CEO do not seem to want to listen to any reasonable observations and that a lot of them are from E Europe

 

 

You have not said that all along, you said 'The problem has reached such a high level of complaint by drivers who feel and it would seem that they have been improperly penalised that Lewes BC have opened a "Parking Shop" to deal with complaints' since the shop opened when DPE commenced in 2004 what you said was either clearly untrue or maybe its you that has 'a language prolem'?

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