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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Waksman ruling and how to defend against it


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Hi. I lost a case when a judge used the Waksman ruling to say that the lender can use reconstructed copies and a photo copy of their credit agreement/application form to enforce their agreement in court. The judge ignored that this did not conform to the consumer credit act. I am resigned that this has been lost but I want to try and prevent this in future.

 

I have two other accounts where the debt agencies acting on behalf of the lender have stated that since the Waksman ruling, their front copies of agreements and reconstructed ones can be used to enforce the debt in court. Like the other agreements, these all pre date 2006.

 

Can any of the more experienced caggers on this site come up with some ideas or a guide to this ruling (In simple terms) and how one can defend against it or use it to your advantage. I know that these are likely to go to court soon as we have reached a statemate.

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Hi, I am in the same position as you. I too lost on a DJ using Waksman, despite the fact that the recon agreement in my case did not even satisfy the Waksman ruling (it did not even contain my name and address - it was toitally blank) AND despite the claimants admitting that the T&C were from 3 years after I entered the agreement! I am still pondering whether to risk the costs of losing an appeal. A solicitor specialising in this area advised me that a half competent (or should that be a still breathing) judge should find in my favour, but I can't get legal aid (or whatever it's now called) for the appeal. I was very well prepared for the hearing but still lost - the judge lottery! Sorry I can't be more positive, but I am sure that more experienced caggers will offer you help on your case. Good luck.

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Hi

 

What was your defence? Can you post up?

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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we need to see your defence what I do not understand is if they produced a blank agreement it will not he have your signature......................game over,,,,, because a document must have one,,,,,,, I would like to see the Agreement

 

 

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  • 2 weeks later...

I can get a copy of my defence, but in a nutshell, I used a common defence used by many on this site.

 

They produced a photo copy of the original application form, reconstructed t&C's, a blank copy of a similar application form in the prescribed terms, but not a copy of the original, a blank default notice.

 

The judge ruled that the range of copies satisfied the Waksman Ruling and she was happy that these could be used to prove that I had a credit agreement.

 

I did point out that the reconstructed t&c's and the copy of the original application form did not comply with the Consumer Credit act and that the court was prevented from enforcing it. This was ignored.

 

She was also happy with the blank default notice which I did not recall ever receiving.

 

My main question was how to defend against the Waksman and how to use it as part of your defence for anything in the future?

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Can somebody explain to me how a High Court decision regarding S 78 (providing INFORMATION) can override the statute ( Ss 61, 65 and 127(3)) and also the House of Lords cases of Wilson v FCT and Diamond v Lovell ? The words of Lord Nicholls of Birkenhead were clear enough but I have highlighed the last sentence below:

 

“28.….Section 61(1) sets out conditions which must be satisfied if a regulated agreement is to be treated as properly executed. One of these conditions, in para (a), is that the agreement must be in a prescribed form containing all the prescribed terms. The prescribed terms are the amount of the credit or the credit limit, rate of interest (in some cases), how the borrower is to discharge his obligations, and any power the creditor may have to vary what is payable (see Sch 6 to the Consumer Credit (Agreements) Regulations 1983, SI 1983/1553). The consequence of improper execution is that the agreement is not enforceable against the debtor save by an order of the court (s 65(1)). Section 127(1) provides what is to happen on an application for an enforcement order under s 65. The court 'shall dismiss' the application if, but only if, the court considers it just to do so having regard to the prejudice caused to any person by the contravention in question and the degree of culpability for it. The court may reduce the amount payable by the debtor so as to compensate him for prejudice suffered as a result of the contravention, or impose conditions, or suspend the operation of any term of the order or make consequential changes in the agreement or security.

29. The court's powers under s 127(1) are subject to significant qualification in two types of cases. The first type is where s 61(1)(a), regarding signing of agreements, is not complied with. In such cases the court 'shall not make' an enforcement order unless a document, whether or not in the prescribed form, containing all the prescribed terms, was signed by the debtor (s 127(3)). Thus, signature of a document containing all the prescribed terms is an essential prerequisite to the court's power to make an enforcement order. “

Are Caggers not explaining that Waksman does NOT apply when the bank are trying to enforce the agreement? The Waksman ruling only applies when a card holder has asked the bank for a copy of the credit agreement under S78 and paid the fee of £1. When the creditor bank or DCA brings the action, the claimant has to produce a document that is legible, contains the prescribed terms and is SIGNED by both creditor and debtor.

 

I know it easy to say but any LiP defending themselves must be prepared. Don't just rely on the standard 'defence' circulated on CAG. Tailor it to yourself, read it and try to understand it. Print off the three relevant cases ( Wilson v FCT , Diamond v Lovell and Carey v HSBC) and take copies into court to show the judge. Recently, I heard of one of the rent-a-gob halfwits that turn up at court on behalf of banks refer to the case as Carey v Lloyds TSB . Another told a judge on an application hearing that the bank was unable to produce the signed agreement and would be relying on Carey v HSBC which "allowed the bank to reconstitute the agreement if it had been destroyed in a fire or lost." Clearly he hadn't read the Waksman ruling and was relying on word of mouth. Don't do the same.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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I am dealing with a couple of other credit card companies who are citing the waksman ruling. I have also had contact with others who have lost on a similar basis as the lenders have been using this to influence the judges decision.

 

When I was in court I said that the Waksman ruling had nothing to do with the information that the lender had provided to attempt enforcement as this did not satisfy the consumer credit act. I cited case history but both the judge and the solicitors representing the lender said that the previuos rulings were now invalid and the Waksman ruling was more recent.

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It may be more recent but as Waksman was only a High Court decision it cannot over rule decisions of the House of Lords no matter how old those cases are. A straight case of the county court judge misdirecting himself as to the law and IMO grounds for a SUCCESSFUL appeal.

 

My advice is that if a District Judge insists that Waksman applies after having the staute and the Wilson v FCT and Dimond v Lovell cases explained to him, then ask the judge to specify his reasons in the judgment. If he asks why, tell him it will make it faster for the Circuit Judge to overturn his decision.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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This was part of Judge Waksman judgement:-

 

If an agreement has been varied, lenders must provide a copy of the original agreement and the terms in place at the date of the request.

 

If anything, this reinforces the requirement for a copy of the original agreement (which must have been signed and containing the prescribed terms) to be produced by the creditor wishing to enforce.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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As we know banks love to increase interest rates, this must apply to at least 90% of credit card accounts out there, this would also stop a charging order and Bankruptcy petition, I'm not 100% sure, but fairly sure.

When creditors mention the judgement, they cherry pick the bits they like.

 

 

If anything, this reinforces the requirement for a copy of the original agreement (which must have been signed and containing the prescribed terms) to be produced by the creditor wishing to enforce.
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I agree with what your all saying, but if the judge stubbornly insists, and you lose, how many people could afford the luxury of an appeal, no matter how convinced you may be?

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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I have two other accounts where the debt agencies acting on behalf of the lender have stated that since the Waksman ruling, their front copies of agreements and reconstructed ones can be used to enforce the debt in court. Like the other agreements, these all pre date 2006.

 

Can any of the more experienced caggers on this site come up with some ideas or a guide to this ruling (In simple terms) and how one can defend against it or use it to your advantage. I know that these are likely to go to court soon as we have reached a statemate.

 

Do they (the other 2 companies) have anything that actually has your signature on it?

"Why CCJ when you can CCA!"

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  • 3 weeks later...

Being able to state, categorically, what Docman states above regarding House of Lords overruling High Court would be extremely useful in a case I have. I have to now produce a Skeleton Argument having managed to get a DJ to reserve judgement (on a Summary Judgement) pending MBNA having to come up with the original (or Microfiche copy of) of the signed, executed agreement they state in their claim. Restons brought Carey up stating they didnt have to but I managed to argue the S78 judgement didnt apply where a creditor was claiming (as opposed to the debtor).

 

If I could show what Docman states as law it should see me home - any pointers?

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  • 3 weeks later...

please take a look at my thread

 

slevin v mbna

 

i lost at an SJ 16th Septemebr 2010

 

this is a summary of the events that day

 

"I did not want to post up the events of the hearing yesterday as I knew that my post would be too emotive and this would have clouded the issues I wanted to get across.

 

 

That has all subsided now and I am back to my usual self.

 

 

So below I will try and explain to you all what happened yesterday. As this was a Summary Judgement hearing it was down to the possibility of me being able to satisfy the judge I had the prospect of defending their claim and not necessarily defending during this hearing.

 

 

Counsel for Optima began to state their case as to why they felt I had no possibility of defending their claim

 

 

Eventually it came around to the Terms & Conditions. Their counsel argued that the T&C's were from 1997 even though they had charges for £12.00 for late payments.

 

 

Although my witness statement had pointed out that it was after the OFT intervention and their recommendation in 2006 this level of charges was introduced. Therefore the T&C's must be after 2006

 

 

Their explanation was that There were also charges on the T&C's that were for £15.00 so if these T&C's were post 2006 all charges would be £12.00.

 

 

The judge was not entirely convinced by this and told their counsel that although they had said in a witness statement these were the T&C's , I had stated in my T&C's that they were not. And he need positive proof from either of us to prove our case

 

 

I think the whole case was hinging on the point of the T&C's being those which were from the time of the agreement. (refer to Lynne Thorious judgement)

 

 

I think at this moment in time they had not satisfied the judge

 

 

Suddenly the counsel produces from her case a supplimentary witness statement and asked that it be admitted as it had further proof that the T&C's were from 1997.

 

 

The judge asked for the witness statement. Said that he would have a photocopy made and that I could have 15 minutes to read them and then he would invite me to give him any reasons as to why this statement should not be included in the hearing. While I was reading the Witness statement he would also read a copy to save time.

 

 

You can imagine that this 15 minutes felt like a lifetime. I am an Litigant in person and I have 15 minutes to come up with an argument as to why it should not be admitted, then also prepare myself just in case it is. So I have to read it, digest it and come up with a defence to it also

 

 

We came back into the hearing, I pointed out that to introduce new evidence during the hearing was an abuse of process and that the witness statement did not prove anything new.

 

 

The judge decided that it would be included.

 

 

I think that after reading it he had made up his mind that it supported their claim that the T&C's were those that were with the agreement in 1997.

 

 

The witness statement was by Dianne Powell. It discussed the process for obtaining a reconstituted agreement it situations that the original could not be found. Attached were exhibits. 3 photocopies of other peoples agreements from September 1997 with the financial terms on the back page. Also there was I set of T&C's identical to those which had previously been submitted with the court bundle

 

The witness statement was dated 16th September 2010 . At the top of the page it showed that it had been faxed at 8.33am that morning. Althogh the witness statement was New evidence, ther was nothing new with in it that had come to light as this process has been going on for over 2 years

 

Counsel for the claimant concluded their case.

 

I then began with my statement to the court.

 

My points were that this was nothing to do with S77/78 or anything to do with carey. I pointed to the Waksman judgement and his introduction. The judge said that he was well aware of the Carey case and he did not to see the judgement as he had a copy of the summary (1 page )

 

 

I raised the issue of the T&C's and the new witness statement and its attached exhibits.

 

 

Although the photcopies of the other peoples were from 1997 the T&C's had no unique source codes or date identifiers to link them to the agreements.

 

I also pointed to my exhibits in the bundle which was a credit card statement that had a charge of £25.00 for a late payment. So either they had made that charge in breach of the T&C's or the T&C's were not those of 1997

 

 

The judge did not even turn to the page in the bundle to look at it.

 

 

I think he had already made his mind up.

 

 

I continued to discuss the contradicting witness statements. There were questions that needed answering and this was a compelling reason for not having a summary judgement . The witness had already been summonsed to appear at a full hearing ,

 

 

I went on to point out that optima had been obstructive and not complied with various CPR's or orders of the judge.

 

 

The judge stopped me at this point and said that he did not want to hear about these issues, they were not relevant.

 

 

As I continued to present my case, I looked at the judge , he looked totally disinterested. In my mind I was thinking to myself “am I keeping you up” . I had to bite my lip to stop myself from saying it.

 

 

I laboured on the point that this was not S77/78. The claimant had made the claim it was their case to prove and provide to the court a properly executed agreement as per s60/61

 

 

The judge in his summing up said that a reconstituted agreement was sufficient to satisfy S60/61 otherwise why have a process for reconstituting agreements when the lenders could just send a photocopy of the agreement to any one asking for it under S77/78. So reconstituted agreemnts were definaitely acceptable

 

After the judge summed up I asked if he would write to me and explain his reasons for his judgement. He said that it had all been recorded and that I could arrange to have a transcript

 

 

so there you have it

 

 

Frank

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Frank, all I can say is "mischief rule"

 

He not only ignored the test cases being about s78 only but when you pointed out a factual reason why they couldnt be the correct t&c (£25 instead of £12 charge on statement) he ignored it.

 

You could appeal although I'm sure your day in court has left a very bad taste in your mouth already.

 

S.

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Hi Frank and thanks for the pointers to help my case.

 

I fully understand your frustration and although my DJ was fair, the whole system in my case shocked me to the core! What saw me through to fight another day was 90% my skills as a salesman (in keeping the Judge interested) and 10% facts of the CCA 1974 law. This was all due to us walking in and him saying he hadnt had time to read witness statements so we had to make our cases orally. Luckily (for me) I was a bit better in this than the Restons Solicitor but it shouldnt have been like this and I was lucky on the day!

 

If you look over on my thread (Help Please, Summary Judgement - Skeleton Argument) you will see I also have to deal with a Dianne Powell witness statement. Fortunately for me she has dropped a clanger in stating certain things didnt need to be complied with as the agreement was not cancellable. As MBNA's own evidence shows it to be a cancellable agreement I'm hoping I shouldnt have too much trouble heading this SJ off at the pass.

 

I have no idea how much it is to appeal but I think unless someone does then these decisions are going to continue :-(

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  • 2 weeks later...

I've been having another look at the Waksman ruling and in particular at paragraph 199. There the learned judge refers to S127(3) of the 1974 Act and quotes the part "unless a document ... itself containing all the prescribed terms of the agreement was signed by the debtor....". He emphasised the PAST tense of 'was' and I believe was inferring that a debtor MUST have signed a document in order to get a credit card. This is actually an assumption on everyones part. The argument goes that a bank wouldn't issue a credit card without a signed agreement, would they? Well, I think they may well have done so...

 

I have been battling against HSBC, as many Caggers have recently. However, unlike other banks and DCAs, I have yet to see anything that resembles an agreement. With the other banks etc, there is often a copy (sometimes a poor one) of some pre-contractual agreement/application form or even a credit agreement. There is a difference of opinion between the bank and the cardholder as to what the document actually is but that is what the court is determine.

 

All I have ever seen HSBC produce is a blank one side 'signature page' that dates from the Midalnd Bank days in 1994. It looks like is a page from a pad of 50 or so pages. HSBC then produce a copy of some terms & conditions that may have been around at the time of the card account being opened, claiming that these two documents make a reconstituted agreement. I have even seen one case where HSBC claim the Midland Bank 'signature' page was signed and Midland Bank terms & conditions issued, three months after the bank went through an expensive rebranding exercise chanaging the name from Midland to HSBC. They still carried on using old Midland stationery months after the rebrand. Pull the other one!!

 

The rumour is that after processing HSBC/Midland credit card agreements were sent back to branches for local storage. With the pressure on office space, branches then 'dumped' old credit agreements sometime in the last 10-15 years. The rumour is plausible but given the number of HSBC branches and the number of credit agreements (several hundred if not thousands every day), isn't it likely that somewhere in the HSBC empire, old credit card agreements still exist? Yet NONE have surfaced. When you take into account that as a plc, the bank has to maintain accounting records for 6 years, that as a financial institution it must under the Money Laundering Regulations maintain records for 5 years AFTER the end of the relationship and that, as a regulated firm, the FSA requires the Bank to have adequate systems in place to fulfil its statutory and regulatory responsibilities, the lack of any credit agreements becomes to look more that just an adminstrative error in dumping old papers.

 

Instead, I wonder if in fact HSBC from 1994 (when the 'pad' of signature pages was printed) until 2004 (after the Wilson v FCT case) the bank didn't actually get credit card agreements signed. Let's face it, by 1994 the Consumer Credit Act was 20 years old and nobody had queried the provisons, particularily S 127(3). All the banks were starting to push credit cards to everyone. In such circumstances, is it just as likely that when you asked for a credit card at your local HSBC branch, the cashier/salesman said just sign this page from his 'pad' (or even didn't bother with that step) and that was it. A credit card duly arrived in the post. No agreement, no document with the prescribed terms. Just sheer greed and arrogance by the bank.

 

Perhaps the answer to defending Waksman (particularily with HSBC) is to deny that a credit agreement was signed, put up the theory outlined above as an argument and the bank to strict proof that an agreement was signed.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Sad to hear of the treatment you received in court.

 

I had a Morgan Stanley Card that was sold to me over the telephone.

 

I know that nothing was ever signed.

 

The account was transferred to Barclays some years ago. Barclays have not responded to any requests for the cca or sar. They have not chased me very hard either.

 

Banks did cold call for credit cards , so it could be said that no agreement was ever issued.

 

This would get around waksman and an agreement would have to be produced.

Debts settled £135K

discount so far £68K :)

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