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Being relatively new to this forum, and always put CAG as a great site for helping anyone, i must

say i have been quite shocked when not only something i have posted trying to help someone, but

also read other posts and people trying to help someone, and someone comes along and starts almost

an argument with them, i have never come across this before, and wonder if it is because i am new,

i really think this is very off putting to new readers and new CAG members, when i thought all of us were trying to help, and all our views are invalid, and our experiences, so we can pass on to others, could this

be the green-eyed monster lurking, i do not understand what is going on at all.:mad::confused:

Edited by totiesquoties
typo error

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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Sorry, I disagree with everything you are saying!!!!..... :p

 

Jokes aside,

 

I think the main traffic that this forum attracts is those in need with help. People will approach those problems in different ways, so there is bound to be some confrontation.

 

I have seen some advice given that is poor advice. This is often corrected... which in turn may appear to be argumentative.

 

Another point to consider is that while posts appear to be confrontational, they are probably not meant to be read in that way. Something everyone should bear in mind is to pay attention to the way they phrase their posts, so that it is clear that no ill feeling is intended.

 

As an example: Earlier this evening I made a reply, I made a note at the bottom of t explaining why I used the word "victim", this was so the OP didn't think I was referring to him as a wrong doer etc.

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true. poor advice lurks and the correcting of this can sometimes seem confrontational.

 

In some cases as well OP's might not like to hear good advice, preferring to be told what they want to hear.

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On top of that, this forum has a (small) handful of people who like to give really bad advice, try to make it look knowledgeable with lots of links to usually irrelevant caselaw, and get very personal the moment someone else tries to correct that poor advice and turn it into an argument.

 

There is also, sadly, the odd person who has a personal grind against someone else and will pick on any of their posts to try and keep on needling them.

 

People who have found CAG often are or become people who by nature question things and stand for themselves, so yes, this isn't a forum where everyone nods along and agrees with everyone else, but you get used to it! :razz: (you also will soon recognise those who do this disruption out of sheer bloody-mindedness and learn to ignore them -most of the time-)

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Every forum has the odd member that likes to be argumentative and confrontational :( CAG does seem to have more than its fair share of such members, but I think that's the nature of the subject matter discussed, and can't really be helped.

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There are some people who will be argumentative and confrontational; it's inevitable on a forum. If you feel you are being attacked personally, please report the post to allow the team to deal with it, if appropriate. You can do this by clicking on the icon in the bottom of a post which shows an exclamation mark inside a triangle.

 

It's also worth noting that what one person views as argumentative, another person views as constructive criticism.

 

As others have pointed out, incorrect advise can often be given here which in certain situations can be dangerous if followed. This advice can be corrected by pointing out where it's wrong without the need to be argumentative or offensive though for the person being corrected, they may feel this is argumentative in itself. Forums are also frequented by the type of person who refuses to accept that their advice is incorrect and continues to promote it, more of an ego thing that caring about the person who needs help; it's very hard to tolerate that when you know how dangerous the advice can be - and I admit openly that rightly or wrongly, I have lost patience with such a type before!

 

Finally (and thankfully rarely) there are situations where nothing can be done about the situation the advice seeker requries help with. My view (my personal view, not necesserily that of CAG) is that where this is the situation, that person should be told there is nothing that can be done rather than have their thread unanswered. I'd rather be frank with them than have them incur costly legal fees, or waste precious time letter writing where it's clear it's a pointless exercise for them. Whilst some people will accept this, others will not. Some do not take pleasantly to advice which isn't what they want to hear, regardless of how politely it is put across to them. Unfortunately this type of person will turn on the person who has advised them, effectively attacking them for daring to politely advise them of the lack of action that can be taken, or what could potenitally happen if they continue to do something.

 

Forums are like the real world, a mixed bag of people. Some nice, some not so nice. Thankfully on a forum, you can switch the computer off, or you can report the person as outlined above. People who consistently and personally attack others without justification are in breach of the forum rules and will be dealt with.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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To add, a lot of problems posted here are life changing matters. We're talking wrong advice can cost someone their house! Also a forum is very impersonal, and things like sarcasm and humour can be mistaken for confrontation and a whole can of worms gets opened :p

 

 

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If anyone notices someone causing an argument anywhere on this site. Don't worry. It will just be my Mrs giving me a break for a minute.:p

 

 

If all else fails, kick them where it hurts and SOD'EM;)

 

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being relatively new to this forum, and always put cag as a great site for helping anyone, i must

say i have been quite shocked when not only something i have posted trying to help someone, but

also read other posts and people trying to help someone, and someone comes along and starts almost

an argument with them, i have never come across this before, and wonder if it is because i am new,

i really think this is very off putting to new readers and new cag members, when i thought all of us were trying to help, and all our views are invalid, and our experiences, so we can pass on to others, could this

be the green-eyed monster lurking, i do not understand what is going on at all.:mad::confused:

 

well, i did get a reaction did i not!

First thank you for all your replies, to clarify, i was the one giving the right advice since i had first hand experience of the questions people had posted, then quite nasty remarks back from someone else on the forum, the person i helped came back to me and told me i was correct, and gave me also a recommendaton, and have had a few since my little time i have been on cag.

The way the attacks were worded i think anyone human would have taken offence, not just me,

however, i am not going to report anyone, i will just simply steer clear of those who are of that nature.

This cag website is as has been mentioned here, by a cag member, it can be a lifeline, and real life and death even, in some cases, unfortunately i have read some websites where people have been a cag member and left for some of the reasons i have given here, quite a few actually i have read, it is

such a shame, when all any of us, i hope, are trying to help someone who has asked for help,

this site should not be taken for granted, it is such an absolute need, as there are just not that many places that you can find things on as the cag, hurrah for cag. Toties quoties.

Edited by totiesquoties
spelling correction

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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If anyone notices someone causing an argument anywhere on this site. Don't worry. It will just be my Mrs giving me a break for a minute.:p

 

thanks SOD'EM, i like your sense of humour, lol.

Edited by totiesquoties
addition to word

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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The way the attacks were worded i think anyone human would have taken offence, not just me,

however, i am not going to report anyone, i will just simply steer clear of those who are of that nature.

.

 

If you don't report the people in question, there is little that we can do about it. They will just go from thread to thread upsetting other people. Some people thrive on causing upset, however mods cannot be on every thread and we rely on people to report when this is going on. The person will not know who it is who has reported them.

 

unfortunately i have read some websites where people have been a cag member and left for some of the reasons i have given here

 

Again, they should report the people responsible to allow us to take action, if appropriate. If they are not satisfied with the response of the team then they should escalate their complaint to admin.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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Personally, I would rather try and correct it if people are giving advice which is factually incorrect, or trying to falsely lead people into thinking they have hope with a certain action when in reality, they do less so. But of course, that is the major problem with a site like this - you don't have any idea of the credentials of those offering you advice which is why you should still check with a qualified legal professional if you are still in any doubt.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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If you don't report the people in question, there is little that we can do about it. They will just go from thread to thread upsetting other people. Some people thrive on causing upset, however mods cannot be on every thread and we rely on people to report when this is going on. The person will not know who it is who has reported them.

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as i said i was correct in my advice, and the person needing help came back and gave me a recommendation.

they found i was correct as i told themto check with th appropriate bodies, and found i was right, i will see if i have anymore problems with the person that was nasty, if i do, i will then report them, i do think it was the green eyed monster lurking. thank you for your help.

----------------------------------------------------------------------------------------------------------------------------

Again, they should report the people responsible to allow us to take action, if appropriate. If they are not satisfied with the response of the team then they should escalate their complaint to admin.

 

i will let you know, and thank you everyone for all your comments

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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Personally, I would rather try and correct it if people are giving advice which is factually incorrect, or trying to falsely lead people into thinking they have hope with a certain action when in reality, they do less so. But of course, that is the major problem with a site like this - you don't have any idea of the credentials of those offering you advice which is why you should still check with a qualified legal professional if you are still in any doubt.
Oh goodness me yes, and we have seen a few of those, especially in the consumer side, haven't we? Remember "RetailerPointOfView" and his multiple IDs, all insisting that he alone knew all about consumer rights? And of course, I can think of at least 2 who are really quite nasty when contradicted or challenged. Very sad, but hey, that's life.

 

:-)

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Its defiantely a good idea to correct someone whos wrong, as we all learn by it and bit by bit we all learn more :)

 

and your advice turned out to be right so hopefully offending cagger can eat some words xxx

 

Welcome to the site xx

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Oh goodness me yes, and we have seen a few of those, especially in the consumer side, haven't we? Remember "RetailerPointOfView" and his multiple IDs, all insisting that he alone knew all about consumer rights? And of course, I can think of at least 2 who are really quite nasty when contradicted or challenged. Very sad, but hey, that's life.

 

:-)

Yeah, it really annoys me - I mean, you can surely exchange opinions and you can argue that something is something because something has happened, or something happened in the past and because of that particular set of circumstances everything similar is going to fall the same way, for sure, and there are plenty of examples on here where people basically have assumed something from somewhere and taken that off to be a fact. RPOV was a bit of a pain because you could paste SOGA in his face and he still would spout what was blatantly a frontline retailer's company line which may well be the situation which might ensue if you try and return something to that store but is NOT the law - a similar line of argument annoys me with various aspects of licensing sales, because only the purchaser legally has to be over 18 to buy alcohol (and can do what he likes with it from the store's point of view) and not everyone he's with! Also people passing off challenge 21/25 as law when it's just company policy and a recommendation from the government to give people more leeway when they are selling alcohol to make sure it isn't sold to anyone under 18...

 

That and

1. the people who say you're wrong and basically just argue with their opinion rather than either using expert advice to back up their argument or not quoting appropriate accurate evidence (e.g the law) just to clutch at straws so they're not shown up as wrong on a forum (most of these will quote within your quote in a different colour knowing it's more effort for you to get their points out)

2. those who peddle media myths and fallacies because they're armchair experts ignorant of the real situation e.g. those who go on about this "EU 2 year warranty" thing

3. those who don't care about what experts say because it doesn't back up their view - last night I showed a thread to some people who work in that particular industry (I'm not naming anything in public) whose job it is to ensure everything is done to the letter and they were alarmed somewhat at some of the things people were saying to lead the person to believe they have a case... quite alarming really.

 

Yeah, people are wrong sometimes and if someone can disprove you and there's a culture of trying to put right people giving incorrect advice there's nothing wrong with a forum like this to feel the water without needing to go to a solicitor BUT always if you're not sure or about to contest/do something big you're far, far better doing just that.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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Its defiantely a good idea to correct someone whos wrong, as we all learn by it and bit by bit we all learn more :)

 

and your advice turned out to be right so hopefully offending cagger can eat some words xxx

 

Welcome to the site xx

 

a very good point!, i did post again on the thread, and said my experience what i knew had been checked by the person whom needed the help as i told them to check it out, even though i knew i was right, and they did check out and posted on the thread, i then put a post on the thread just basically glad they had checked out and i was right, i did notice the person (nasty one) did not come back and post an apology to me, also you are right, they did reply to me first with the quote, and tried to rip it apart, being new i was shocked, but knew i was right, at least this thread has brought a lot of people with on and their views, good.

:p[sIGPIC][/sIGPIC]

totiesquoties

 

MY ADVICE IS BASED ON COMMON SENSE AND KNOWLEDGE FROM PERSONAL EXPERIENCE, I AM NOT LEGALLY TRAINED, AND ALWAYS CHECK LEGAL ISSUES EITHER WITH A LEGAL PERSON, OR

THE APPROPRIATE LEGISLATION. :rolleyes:

IF I HAVE HELPED, PLEASE PRESS MY STAR, THANK YOU.:lol:

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I started a thread last week regarding when the stat barred clock started ticking as a DCA had told me it was from when the default was registered!

 

Anyway, got my answer and my letter from AK confirming the stat bar :p

 

2 or 3 caggers started debating when a debt is stat barred in my thread, and were chucking bits of legislation and quotes at each other and to be honest, I thought that some of the comments were quite rude and nasty (not towards me).

 

The upshot is though, I certainly learned a lot, and the people who were having the mass debate (do not delete my post again site team :eek:) were just putting their points across.

 

Yes it sounded like an argument or disagreement, but no more than you would hear if people were having a debate face to face............at least this way there are no punches thrown! :shock:

:razz:ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT

WITHOUT THE HELP OF THE DCA's!!!!!!!!!!!

 

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IF I HAVE HELPED YOU OR MADE YOU SMILE, PLEASE FEEL FREE TO CLICK MY STAR

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Amen
DOUBLE Amen. :-D

 

A perfect example of Chavvie's reply is him, Kraken and my good self: We have argued on the odd thread about whether the OP had a case or not, or our interpretation of something or another, but I am pretty sure we've never been nasty to one another, we've -hopefully- all learned something new or simply maybe looked at things in a different manner. And that's good enough for me.

 

:-)

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Provided you respect one another I don't see the problem... if someone can prove you're wrong it will only make you more right in future.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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cag is mostly expressions of opinions when questions are asked, and the bottom line is always regard replies as opinions, replies are most of the time given in what the person posting belives what the answer is , apart from the trolls who we know will always put total rubbish to condone their employer , or in the case of the famous PPC total waffle everytime he opens his mouth, many users that have been here a long time will have in their signature, i am expressing my opion etc , but seek legal advice, because we can all get it wrong, now saying that there are those , who can quote regulations laws etc of the tip of their tounge, and will often put the actual LAW etc in the post, CAG is a disscusion board etc, but the same time it does have core information which is a starting place, a typical example is with PPC's the basic advice is to ignore, however as often posted it wil say come back if you get any legal documents served

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Try and say that to ... *ahem* :razz:

If *ahem* is who I think you are on about, I do admire his realism.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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