Banned from wholesalers

[submissiveguy]

Dear friends I need your advice and help

 

I am a small retailer who shops at a large wholesalers, I have been a customer for over 6 years at this Cash&Carry.

 

I uncounted a problem with a deputy manager, 2 years ago, and made a written complaint that was never resolved in a formal matter, the incident was that, the deputy manager attended my premisses and made demands for a payment on an invoice that did not belong to me. I requested him to leave the premises as he was becoming very angry. As he left the premises he said" i will not allow you into the cash and carry and I will ban you from shopping. ( but its not my invoice)

 

He left my premises and the next moring i made a formal complaint to the head office and to the branch, but no action was placed, but I was advices that it was a general mistake, and did not receive any apologies at all.

 

Since that day on, for some strange reason the deputy manager would always make in-direct comments and would try to make me feel, unwelcome, he has even told other customers that, I am not a heavy spender and don't hold a priority

 

I raised all my concerns with the branch manger who would always brush it under the carpet and was never interested.

 

 

 

beginning of July 2010 - I did my shopping as usual and paid for my goods, as I was paying for my goods, I could hear the deputy manager stood a few yards a way looking at me and laughing.. he had direct eye to eye contact with myself, As I pulled my trolley to to leave the depot, I said would you like to share the joke, his words were in return "What the F*** are you gone do" I said ok, I dragged my trolley and loaded it into my car, and then returned back, and he was sat in side managers office,

 

I was upset and very annoyed with his bullying" so I charged into the managers office, and confronted him, and he started to raise his voice, and said come out side, so I agreed, and from there I was out side and abusive words were used from both sides.

 

I was stood in car park and he was stood inside the depot sticking the 2fingers and swearing at me, I left he depot and rang the head office in London.

 

to cut the long storie short, I have been blamed for everything and have been banned from the depot. the branch manager has said " That I am a political, and he dose not feel constable with me shopping at his branch

 

Deputy manager has been transfer d to a different branch so what is the issue??? why could this not have been resolved in a civilized way, I did not commit any criminal offence or a criminal act, I only said the truth and made a stand to bullying.

 

I am not the first person who has suffered such treatment from them, the only difference is that i made a stand, and said the truth and in the end I received a ban.

 

(Please would someone shed some light onto this matter, I have support from other customers and staff who have supported me, but fear losing they own jobs if they show support for me)

 

 

(Also I have requested the head office to give my reason of ban in writing)

[Conniff]

First off, name them and shame them.

 

Secondly use another cash and carry.

 

Thirdly, what can you do about it, they are within their rights to ban anyone for any reason or no reason at all the same as you are with your shop.

[ForestChav]

Sadly, it's private property and you have no right of access...

[submissiveguy]

Its Best Ways Cash & Carry who have depot's across the whole country, I am sure there most be a way around this.

 

The way the Cash & Carry is run, as if its in a 3rd world country there are no rules or dose anyone careless what happens, even after making contact with the head office they were not interested.

 

The staff that dose run the depot are do not speak English, and have not been into the county that long, so do not ask for they rights or do they stand up to bullying.

 

I have requested a written, reason of my ban, and would be very surprised what they come up with:rolleyes:

[perplexity]

One wonders why you ever went back to the place; sounds like looking for trouble for want of anything better to do.

 

I would seriously consider the possibility of getting a life.

 

[kiptower]

I used once used Best Ways one local to me as they were inviting Makro card holders in and offered a card if you had a Makro card etc, we only went once , and to be honest and the attitude of the staff in there , the pricing etc, I never went back,

 

we only use Makro these days, Nurdin & Peacocks used to be good but even they have fallen off a lot the last few years, the only other place we use is See Woo's as the wife does like the chinese stuff in there,

 

but saying that wife will check for food in Asda' icelands and sainsburys for the Bogofs, and within a group of friends take turn in getting the shoping bargains for others , few months back example finish dishwasher tablets were on a real knock down so Fivenecks totted off to Asda's one night and collected 48+ large boxes of them and we split them 12 boxes each etc of 84 tablets because they worked out @ 10p each ( works out we all have enough for a years or so etc, another example ( withing the Halogen cooker owners between us ) we found sainsbury's were doing a real good BoGof on Sizzlers burgers, as there were 3/8 of a lb in weight each ( man size burgers ) so 2 in a pack for £2 and get a pack free worked out 69p each with the rolls we were getting, only downside is I cant have them as they have bleeding onions in them, so I miss out, but the fat content is very low in them unlike some of the more popular B'eye type, poor old Mrs Kip was off getting 20 packs @ a time for everyone and packs of the 5" rolls to go with them which can be frozen,

 

way we work it out Mrs Kip every sunday ( well I think thats the day ) checks the forthcoming bargains etc online and lets everyone know , then the person drawing the short straw does the collecting, and gets regular emails from other places , and similar with the Makro mail, what I would add we have always found meat etc is always high quality from Makro, yes you have to check what your buying , but they dont add permitted water etc as in what many supermakets tend to do.

 

Its a pity more people dont work out a similar idea between friends and family the savings ( if you have the freezer space for food ) are in the hundreds of ££ a year, although it may not work out for the OP as he may be re-selling etc the general idea may help others setting up the way we do it , or @ least food for thought ( scuse the pun )

[submissiveguy]

One wonders why you ever went back to the place; sounds like looking for trouble for want of anything better to do.

 

I would seriously consider the possibility of getting a life.

 

 

 

 

I am very bemused with your comment my friend, I have shopped at that wholesalers for over 6 years, and due to some moron manager I really did not see why I should back down and leave, but instead I raised my concerns with the Head Office.

 

I would seriously consider the possibility of getting a life. Could you please explain what you mean by your comment?

[perplexity]

I would seriously consider the possibility of getting a life. Could you please explain what you mean by your comment?

 

I please myself, and expect the same.

 

[submissiveguy]

perplexity everyone is not like yourself, I do not tolerate being bullied or allowing anyone to be bullied, the issue of a ban maybe hilarious to you, and I'd be very grateful if you could leave this post for, other people who could give, out they positive views thank you

[saintly_1]

Can we please try to keep responses helpfull and not insulting.

 

Any more posts in this vein will be removed and may lead to account moderation.

 

saintly

[submissiveguy]

Can we please try to keep responses helpfull and not insulting.

 

Any more posts in this vein will be removed and may lead to account moderation.

 

saintly

 

Thank you saintly_1

 

 

Update: Head Office, are calling a meeting with the management, to resolve the matter as a lot of the other retailers have supported me who I thank very much, the issue is not, that I could go and shop in another wholesalers, its about principles. I am not going to go back, but I do want them to know that they can not mistreat staff or customers and get away with this, we are living in United Kingdom and there is still law and order.

[Conniff]

To have suddenly had the attitude that he had, he must have had some sort of bollocking from higher up.

 

I always found cash and carries a rip off anyway except for Panda pop, most stuff is cheaper at Asda and Tesco.

[submissiveguy]

Got the good news!!!

 

Head Office has requested me to return back to the wholesalers and to put matters behind, and move on. In all words they have admitted, that it should have not happened. So I said thank you, but no thank you 8-) because I am happy shopping with other wholesalers now:p

 

Big thank you to you lot who gave the positive advice thanks guys