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    • Our price is the same all day, but varies day to day. Yes there's a risk of high prices but it has never gone above SVR any time since I signed up. Last 30 days average 17.67p/kWh, max 20.67 and lowest was 11.83.  It saved just under £300 during 2023.  
    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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New look for the forum?


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Thanks

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takes five presses to find subscribed threads now rather than 1!

When you've had all the help you need, make sure you stick around to help others too!

Just think, if everyone left the site after they'd got their help, there might not be anyone left the next time YOU come back needing more assistance!!!!!!!

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It's awful. Taken the warmth out of the whole place. It looks cold, feels cold, opens up to a blank page and an Advert filling my screen about a bailiff book. Hasn't got the personal feel about it. Rather they'd spent their efforts on the what goes on behind the scenes rather than this kind of thing. Seems like a new forum altogether. I know it's new and only the first day, but.....naff! Sorry. If it ain't broke - why try and fix it? Should have left the old style where people felt at home.

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Where's the UserCP button? When half the forum are feeling uncertain as it is over the mass exodus OTR due to the PT issues and Cabot6 stuff I am utterly amazed this has been done.

 

This is like the Swift group forum I go on. Nobody tells anyone what is planned or is going to happen, you just get "fait accompli get on with the fall-out." If I'd run my business the way many act on here it would have dived years before it did through no synergy at all. It's like the management here are on a self destruct mission. Amazing. Comfort zone dissappeared. At least when you know your way around you can guide others. Reminds me of ants running in a neat little line knowing exactly where they are going and then that line blocked and they all run all over the place. Barmy!

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Its impossible to read on a smartphone and I can't find any new posts so can't help people out... that is the main issue, I think the layout needs improving so we can find new posts quickly regardless of which forum subsection they are in and the side ad is at the top so you have to scroll down past it, total waste of browsing time/expense.

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One word ****e cya my last post too much has gone on behind the scenes lately and now this sillygirl as 4 smartphones you are right as im using one now and it is painfully slow anyway cya all take care

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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I was hoping that i had overlooked the "New posts"`tag but it seems that it does not exist so can't offer any help to any oen at present as I am too lazy to trawl through each section. hopefully when they do the New Posts tag it will encompass the whole forum and not have a New Posts for each section.

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One word ****e cya my last post too much has gone on behind the scenes lately and now this sillygirl as 4 smartphones you are right as im using one now and it is painfully slow anyway cya all take care

 

Reminds me of a company takeover--new brush sweeps clean!!

 

Will the last one to leave please turn off the lights

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OMG, as if life wasn't stressful enough!

 

A recent post I read on a thread was about donating to CAG and how would you feel if you got up one morning and CAG no longer existed.

 

Had that feeling last night, when I couldn't access the site but thought it was my internet being a pain. BUT where has it gone??

 

What, no more smilies?! :-(

Edited by Dotty50
Ok smilies work if you do them manually
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Takes a while, but have managed to find all my subscribed threads, thankfully! Just have to click the 'settings' button on the top RH side, no-one like change, I remember when Facebook did the same, and everyone was up in arms over it, yet look at it now, no-one would ever know any difference, this will be the same with a couple of tweeks here and there I still believe it will be just as useful and as popular. As for the smilies, 'Go advanced' ;):D:p

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Absolutely HATE it.........................

LTSB PPI on various loans (current/settled) - Refunded inc 8%

 

MBNA 1 Charges - Refunded inc CI

 

MBNA 1 PPI - Refunded

 

MBNA 2 Charges - Refunded inc 8%

 

MBNA 2 PPI - Refunded

 

MBNA 2 Accident Ins - Refunded

 

Swift Advances (settled) Mortgage Charges -Partially refunded

 

Swift Advances (settled) Mortgage PPI - Refunded inc CI & 8%

 

Sainsburys (settled) Loan PPI - Refunded inc CI +8%

 

Sainsburys (closed) Card Charges - Refunded inc CI + 8%

 

M&S Money (closed) Card Charges - Refunded inc CI

 

M&S Money (closed) Card PPI - Refunded inc 8%

 

Direct Line (settled) Loan PPI - Refunded inc CI + 8%

 

Debenhams Card (closed) PPI - Refunded inc 8%

 

Swift Mortgage Charges -Refunded

 

Hitachi Finance (closed) Charges - Refunded

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