If you have Argos Problems

[Last of the Mohicans]

Hi i have been done right up by args with my childrens xmas present, i went into our local store and paid cash for a pool table that is my childrens main xmas present, and at this time this was in stock a would be delivered within 10 days!, GREAT! Now this was paid for and ordered at the beginning of december, so we would have this in time for xmas, now we just got a call from customer service 14 days before xmas saying that this will not be with us until the new year and even then they will only be calling me with an update no promise of a delivery! and with them calling me so late to inform me that we wont get this it has left me no time to get my money back and order from somewhere else now where do i stand as the reciept states delivery within 10 days and when i ordered this it was is stock?

 

Thanks Ag...

 

Write a polite email to this address: [email protected]

 

Start it with all your order details and the name of whatever Argos creature(s) you have been being fobbed off by. Then your name and address.

 

Then ask Raye Summers : "Could you advise me please as to what legal recourse I may have available to me via the Online Facility at Northampton Crown Court? Is my case covered by the Sale of Goods Act? I would appretiate your answer within 7 days."

 

Put it just liike that and not as a threat.

 

Add Thank you, and Yours Sincerely and hit send.

 

See what happens and report back

Edited January 7, 2012 by Last of the Mohicans

[Last of the Mohicans]

Be warned, this an example of what Argos call "Brand New" and eBay allow Argos to advertise as "Brand New".

 

 

 

http://s1203.photobucket.com/albums/bb384/glen_b_uk/?albumview=slideshow

 

A private sellers account would be closed down after at most a couple of examples of this level of mis-description - yet if you read Argos' feedback they do it constantly.

 

Argos will not replace an item with a new one and will expect you to send it back to them "for inspection" before refunding using the worst courier company on earth, Yodel, who will often simply lose it in transit giving Argos an out, or it will arrive with Argos damaged and they'll wriggle out that way.

 

The best advice is dont use them.

[needmore]

Hi Blitz . You may not be able to answer this question. But could you tell me if Barclaycard are in partnership with the argos store card pls

[dx100uk]

this thread is actually 2yrs old

 

anyone withoutstanding issues

 

please start a new thread

 

dx

[MARTIN3030]

Edit.

No its not Barclaycard.It is Home retail.

 

http://www2.crw.gov.uk/pr/default.aspx