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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
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Eviction 11th August


StruggleMum
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Hi All

 

I am in a similar position. I have already successfully defended one eviction notice back in February but fell off the bandwagon again due to a serious health scare and unexpected expenditures. I missed three payments but paid them back on 28 July. They are refusing to accept this and want a large lump sum payment to stop eviction on 11 August. I have asked them to capitalise the arrears and to extend the mortgage term (I have 13 years left and am 41). They have refused to consider these options despite the recommendations given by FSA, DirectGov. I feel really depressed as I never seem to get anywhere and am now scared that as we have been here before I will not stop the eviction. Any advice

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Hi there, are you saying you paid the three missed payments on 28 July? are you able to maintain payments going forward?

If this is the case then you won't lose your home. You need to enter an N244 at court asking for a hearing for the judge to suspend eviction.

 

Do you have any evidence of your health problem which kept you from making payments? (i.e. were you off sick from work and not paid during that time?)

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Hi there, are you saying you paid the three missed payments on 28 July? are you able to maintain payments going forward?

If this is the case then you won't lose your home. You need to enter an N244 at court asking for a hearing for the judge to suspend eviction.

 

Do you have any evidence of your health problem which kept you from making payments? (i.e. were you off sick from work and not paid during that time?)

 

Yes the total of missed payments was £2331, I paid £2340 on 28 July but they would not accept this as and want a larger lump sum payment. My mortgage payment is also due to reduce by £124 from 1 October due to coming out of the fixed rate lock in period which they have written to me about but will still not accept my offers. It seems that rather than look at all options they would rather see myself, my two children and my pensioner mother homeless. They have also not sent me an up to date statement of my account.

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Strugglemum, we are going to have to act fast if you are to put an N244 into court to get a hearing before 11th August. I can help you with the form but you will need to stay on line while we get it done.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Hi thank you for coming back to me. I completed the N244 myself and am having representation from Mortgage specialisets. I has cost me to have representation but I think it is worth it in the end if it means I get to keep my home. My hearing date is Monday at 9.30am and I will let you know how it goes.

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Strugglemum, any news?

A+L S.A.R - (Subject Access Request) sent 28th July. Statements rec'd 01 Sept. Letter requesting repayment of £4,979 sent 18/09 MCOL sent 15th Nov £6389.57. Cheque received £6425.54 4th Dec.:D

MBNA S.A.R - (Subject Access Request) sent 28th July, promised reply by 28th August. Cheque rec'd £250 31 Aug.:confused: . 2nd letter sent 7 sept for rest of charges to be returned. £243 rec'd 28th Oct:D

CCA sent 1st Credit 11th August, reply 15th Aug

Request for repayment Rooftop Mortgages for £1095, reply saying no on 17th Aug.

Still to come: Cap. One, Time retail, HFC Bank.

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Hi there - sorry for the delay in updating everyone but I took some time out to spend with my boys.

 

I went to court on Monday. The Judge asked when the last payment was made and for how much and the reasons why I had fallen behind. I explained the situation and told him that I had paid £2340. He couldnt understand why when I was back up to date Capstone had gone for eviction and when he asked for their argument and was told there was no evidence I could pay he laughed and said she has just paid £2340 what more evidence do you need. He basically threw the case out and suspended the order on mortgage payment plus £50 per month towards arrears. I was so relieved as you can imagine. I went armed with all the information I had received from this site but actually didnt need any of it as the Judge appeared to be on my side. Thank you all for your help and support. However, I do feel strongly that this company is getting away with this situation that I am thinking of complaining to either the FSA or Financial Ombudsman about their treatment of their borrowers in arrears.

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Well done! you must feel so relieved.:)

You said you had representation - did they go to court with you?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Yes they did come with me albeit I did have to pay but my Uncle kindly lent me the money. As it turned out I didnt need him really but it was nice to have some support. I was talking to the chap afterwards and he has acted in these cases many times on both sides. He said that the one thing I did that was good was to pay the £2340 despite the fact that Capstone didnt accept it to stop the eviction, in fact they didnt want me to pay it but I did in any event. Apparently by doing this it showed the judge that I was trying to pay and helped my case. I really feel quite strongly about this company though as it seems they are doing nothing to help people despite government and FSA guidelines that lenders should be doing all they can to help borrowers stay in their homes.

 

The whole situation was so stressful to the point that I almost gave up and to think if they had only been more reasonable it could all have been avoided and obviously now I will have more charges for court etc lumped on to my arrears.

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Hope you had a good time with your boys after all the stress. Wishing you all the best for the future and hope all comes well in the end.

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