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    • I agree with the what you say.   However from prospect of an honest client what can be done?   They were contacted in time, to tell them the food is crap. they wanted the investigations team to look into it and they asked for photos.   today they are saying T&C 6 says its between you and the resturant.   aka we got the commsion they got the money and you can fork off.   i can fork off yes. however i want to do something about it. this is crona, not worked..... march. things are tight.    
    • As has already been said here, whether it takes five minutes or longer, the case will be closed in your favour. Enforcement is going to be a completely different issue. When do you issue your claim? Have you drafted the particulars yet? You may want to post them up here so we can have a look and comment before you actually issue the claim
    • I would like to think not too, hindsight is a wonderful thing, and I did say before had this all been done in a face to face situation I wouldn't be in this current predicament. I mentioned that he said after his first initial call to me about the clutch/strut needing replaced however the car requires a completely new paint job and stripping of the 'wrap' (actually a badly attempted effort at spraying with a plasti dip paint) which wasn't apparent in any of the pictures, nor did he mention it. However, even this doesn't come into it with the 14 days to cancel as no reason has to be given.    I'm hopeful that it if goes before a judge and the fact it was sold on a trade sales invoice will be case closed in my favour in under 5 minutes. 
    • Well, perhaps pointing that out in the first place was a tad sarcastic, so, I generally reply to sarcasm with sarcasm.    Bottom line is, the reason distance sales open more avenues for a consumerrights etc is because people get duped by dodgy traders rather frequently.       I believe your own first response was, good luck with the 12 months extension, which is already in my favour, so a bit more savvy in knowing what you're talking about before you responded would maybe have prevented me from pointing out that yes, I do indeed have the 12 months extension.   My apologies you said it should be interesting. .. goodness knows what you meant by that.
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
       
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
       
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
       
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
       
      I’m literally at the end of my tether and don’t know where to turn next !
       
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
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Please help about 3 days ago I received a letter through the door from Rossendales with a magistrates liability order/distress warrant for unpaid council tax. I then received one 2 days later (hadn't had a chance to contact anyone) saying final notice and it says I must now give you 24 hours statutory notice of my intentions to recall and remove your effects. I panicked completely and my partner then phoned the company asking what it was all about. I was in such a state I couldn't phone. I then read some of the post on this site and decided to just contact the council regarding the debt. They said I did indeed owe some money but they could not deal with the debt and I had to contact the bailiff. He has phoned twice to my partner today saying I have to speak to him and pay the money owed. I don't want to deal with him but the council said I have to and they won't deal with the debt. What do I do?? and yes i'm panicking can't think of anything else all day however reading some of the posts on here have calmed me slightly. I have no intention of letting them in the door however. Should I just keep on ignoring them.

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Hi there,

 

First things first, please ensure that your property is secure with doors and windows locked. Hide any vehicles around the corner. Do not let the bailiff into your property, they cannot break in unless they have been in before.

 

Please read this fact-sheet:

 

National Debtline England & Wales | Debt Advice | Factsheet 02 Bailiffs And Council Tax

 

Then take time to familiarise yourself with our forum, we're here to help!

 

Best wishes,

 

Seq.

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Could you give us a bit more info please?

 

How much do they say you owe?

 

What fees has the bailiff put on the letters?

 

What is your personal situation? Work/benefits children etc? (not being nosey, but in certain cases the debt can be sent back to the council that it is owed to).

:razz:ALWAYS REMEMBER, IF YOU GOT YOURSELF INTO YOUR SITUATION, YOU ARE MORE THAN CAPABLE OF GETTING YOURSELF OUT OF IT

WITHOUT THE HELP OF THE DCA's!!!!!!!!!!!

 

IF YOU NEED HELP WITH UPLOADING YOUR IMAGES THROUGH PHOTOBUCKET CLICK HERE

IF I HAVE HELPED YOU OR MADE YOU SMILE, PLEASE FEEL FREE TO CLICK MY STAR

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I contacted the council and they have agreed to take the debt back except now without even checking how much I earn or payout every month they have said they have done an attachment of earnings order which i just know is going to be more than i can pay and i;m going to end up in a mess with other bills..is there no rules or regulations surrouning this

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I contacted the council and they have agreed to take the debt back except now without even checking how much I earn or payout every month they have said they have done an attachment of earnings order which i just know is going to be more than i can pay and i;m going to end up in a mess with other bills..is there no rules or regulations surrouning this

 

Yes, there is. How much do you take home after tax and deductions?

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Before they do an attachment of earnings they usually send out a means form of your income and outgoings. They the calculate what you can afford to pay.

Have you requested on of these from the council.

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Before they do an attachment of earnings they usually send out a means form of your income and outgoings. They the calculate what you can afford to pay.

Have you requested on of these from the council.

 

The collection of council tax is held under Regulation 38 of The Council Tax (Administration and Enforcement) Regs 1992. The order will collect a percentage of the total earnings and wouldn't consider an individuals regular outgoings. This is different to the process used for county court judgments. Having said this, a LA does have the power to vary the amount of the deduction although this power is hardly ever used, so much so that many authorities do not even no it exists! It is also possible under Regulation 41(2) to request that an authority discharge the order alltogether, this is very seldom used - really only in severe hardship cases.

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The collection of council tax is held under Regulation 38 of The Council Tax (Administration and Enforcement) Regs 1992. The order will collect a percentage of the total earnings and wouldn't consider an individuals regular outgoings. This is different to the process used for county court judgments. Having said this, a LA does have the power to vary the amount of the deduction although this power is hardly ever used, so much so that many authorities do not even no it exists! It is also possible under Regulation 41(2) to request that an authority discharge the order alltogether, this is very seldom used - really only in severe hardship cases.

you are absolutely correct in this, and I should of said that they only take essential outgoings into considerations, I can only speak from experience with regards to my council in saying that, and they will only take into account such outgoings as mortgage/rent, CT. Utility bills etc, sometimes they will consider other debts. I suppose each council is different.

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I suppose each council is different.

 

That is very true.

 

In the cases I've had the Local Authorities use the following table to caculate the deductions:

 

For those earning up to £220 per month - No deduction

Exceeding £220 but not exceeding £400 - 3% per month

Exceeding £400 but not exceeding £540 - 5% per month

Exceeding £540 but not exceeding £660 - 7% per month

Exceeding £660 but not exceeding £1040 - 12% per month

Exceeding £1040 but not exceeding £1480 - 17% per month

Exceeding £1480 - 17% for the first £1480 and then 50% thereafter (how harsh is that?!)

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