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    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
    • Hi and thanks It looks like they ticked all the boxes to me but I'll try and upload the notice. I was wondering if a witness to late delivery might be considered proof - I'm assuming they posted it as normal but Royal Mail stuffed up delivery. If not then they're really saying it just has to be posted within 12 days of the incident, regardless of when it is received. Annoying! edit ok thanks Honeybee here's my 2nd (actually 3rd) attempt at anonymising, copying and uploading the notice! Sorry about the state of it - I sat on it while distracted by my dog 🙃 pcn front.pdf pcn back page.pdf
    • ROFL - dont get upset just because someone (quite a lot of someones) dont want smart meters - well unless you get paid for it .. in which case ...   I assume you haven't been with Octopus long enough to be on one of the very long fixed price tariffs they offered before the prices went bonkers .. and that you dont use your electricity in the evening/lunch time if you think the 'agile type tariffs are good value .. let alone worth installing a smart meter for - high price a good disincentive for an evening cuppa eh? Let alone all your computer/tv etc time in the peak price evening or lunch time. - and boy do those peak prices instantly hammer your bill when those Russian and middle eastern issues kick off.   I would only have considered a smart meter if solar panels had been an option for me - but roof is oriented completely the wrong way. Oh - and My opinion hasn't changed since the smart meter trials 40 years ago, because neither have the issues (well not enough) but I'm happy for you. Be happy for me.
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Questions for Orange response.(or lack of any)


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Credit where credit is due-but the response -within the meaning of the word is seemingly lacking.

 

From over 18 requests for help only3 appear to have been sorted.

Sorry Orange-not good enough.

 

Can you shed any light on this lot ?

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/215694-orange-contract-moorcroft-debt.html#post2380612....No updates to original posts.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/229005-samsung-sgh-u600.html-No update after initial post.

 

 

http://www.consumeractiongroup.co.uk/forum/broadband-other-internet-issues/232783-orange-broadband-where-do.html-No sign of any resolution.

 

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/243999-anyone-orange.html-no signs of resolution.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/249982-credit-agreements-deleted.html-No updates.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/256349-suspected-fraudulant-accounts.html-no sign of resolution.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/257241-orange-making-my-life.html- No updates.

 

 

http://www.consumeractiongroup.co.uk/forum/broadband-other-internet-issues/260881-orange-rip-off.html-No updates.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/253383-orange-billing-issues.html-Even our Webmaster No resolve.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/263045-need-help-cancel-my.html-No updates.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/264030-orange-customer-services-hell.html-No updates.

 

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-internet/266524-orange-mobile-contract-problems.html

Edited by MARTIN3030
Thanks-well spotted :)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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We have at least 3 Orange officials registered-including their press office,so I dont buy that as an excuse Raymond.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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No you wouldn;t, but I would. PRess Office is only their to keep an eye on their profile - they'll not deal with customer matters. As for the remainder, are they Mobile or Telecoms? Which brings me back to the riginal point. Someone on the mobile side cannot deal with BB and vice versa.

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Guest Orange Response

Hi MARTIN3030

Thanks for your post.

The Orange Response team are a very small team of 3 people and we are responsible for monitoring numerous forums throughout the web, we endeavour to assist people wherever possible but it would be impossible for us to reply to everything.

I have had a look at the links you posted and we have responded to each one, it is then up to the individual to drop us an email and get in touch directly. Due to Data Protection we are unable to post the outcome of the issues raised.

Should any of the OP's above feel that their issue was not addressed then I would be happy to have another look.

Kind Regards

Andy

Orange Response Team

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Ok we look forward to seeing confirmation that a response was made AFTER complainants have contacted Orange.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Orange Response;3075450[font=Tahoma

I have had a look at the links you posted and we have responded to each one' date=' it is then up to the individual to drop us an email and get in touch directly. Due to Data Protection we are unable to post the outcome of the issues raised.[/font]

Orange Response Team[/font]

 

 

I'd just like to state that I have received no contact from Orange.. not that i expected any considering the poor service I've had over the phone.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?56383-Orange-Care-Insurance/page2&highlight=orange+mobile+insurance

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Orange Response;3075450[font=Tahoma

 

 

I'd just like to state that I have received no contact from Orange.. not that i expected any considering the poor service I've had over the phone.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?56383-Orange-Care-Insurance/page2&highlight=orange+mobile+insurance

 

Still no reply.. I guess they're all on holiday.

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Well I said my bit.

Up to them really.I have nothing against Orange and would like nothing more to report something good.

As regards them only having 3 people in their team-its simply no excuse because they are aware of the posts here.

We have even seen the Vodafone team manager here to leave a message in the absence of his team being otherwise busy-this is the difference between trying and apathy.

I thought my thread might jog Orange into moving a bit - but I didnt see it.

We live in hope.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Who bought the other half then ????????

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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