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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Im looking to sell a debt of £95k. I have a charging order from the court and am cy=urrently seeking advice on enforcing this but in the meantime I wouldnt mind just getting rid of the debt and taking a loss. I have had one quote from a company called bluestone but they wanted 67% of the debt when and IF they recovered it....I thought that was a bit steep.


would love to hear your ideas and responses


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Thanks for your response, I did look at other forums but none of them seem appropriate. perhaps My query is a General debt question. Perhpas somebody may be able to help....:)

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Sorry but this post on this forum, makes me feel like chundering:confused:


If you have a legit charging order, do it yourself, simples.


Yep.... I'm not easy with it either... :cool:... but we dont know the circumstances and he/she is acting as an individual who must have thought long and hard before instigating court action to recover his/her money.

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Blimey I wasnt expecting to be made to feel like the bad guy! I just wanted some advice. Im a one man band and have been trying to collect my money since 2006! I did some work for them and they never paid but they have now sold the development and got there profit but i myself am left in debt following this. I dont have the cash for solicitor and the courts can only help so much. I only posted on this forum as a last ditch attempt to get this issue resolved. I wanted advice on how to push order of sale which is not covered is on HMCS website.


Well thanks I shall continue my quest.

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Apologies if it was anything I said Selena..... it's just that these forums are normally filled with people being hounded by unscrupulous debt collecting companies after life has gone t*ts up for them.... and they're at the end of their tether.


If I had any answers for your situation, I would give them to you.... but it's not something I've dealt with myself. I noticed that you posted a thread in the Legal section and sincerely hope that you get some answers on there. You sound like an ordinary guy who's just trying his best to make a living and I'm well aware of how difficult times are for self-employed people these days.


Please let us know. :)

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