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    • Not sure about the lease read through all the documents i have and couldnt find anything about parking. Contacted the management Office to get a copy sent to me. When i complained to them about the ticket they told me to appeal so they clearly don't care.      and yes it's a gated underground parking area with key fob entry. 
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    • i understand and agree you should write a formal letter of complaint about the email by royal mail.   i also think you should totally dispute the arrears balance, esp as it goes back so long   send them an sar and add to the text in it that you want statements/bills dating back to the gb energy a/c.
    • When you see the reports coming out that serco was involved from the earliest stages apparently to give expertise   and that resulted in 18 million plus people coming back into the UK untested from hotspots .. and then even the general advice to self isolate after they had travelled across the UK home being withdrawn in the run-up to the lock down   That went well says cummings      
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      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
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      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
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      • 16 replies
chattanooga

No CCA within 14 days

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Today is the 14th day since posting CCA requests to my creditors. Two have not provided anything. Am I right in thinking I should send an "account in dispute" letter next?

 

I'm not sure where to find it?

 

Thanks

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I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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its not 14 days since posting, its 14 working days since they received it

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Ok, there is a slight inconsistency. In the page where the letter is it states...

 

Letter used when a company fail to provide a copy of your agreement within the 12+2 working days timescale after your initial request for a copy of your agreement made under s 77/8 of the Consumer Credit Act 1974

 

The trouble is, I have no way of telling exactly when they received it because of the bulk signing thing with recorded delivery. It doesn't show up on track and trace.

 

I guess I'll give them another couple of days.

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Just send it. It is 12 days +2 for postage


I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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its not 14 days since posting, its 14 working days since they received it

 

To be clear, it is 12 working days from their receipt.;)


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks, I'll send it today.

 

Is there a procedure to follow if the "CCA not within timescale" letter and the CCA from the creditor cross in the post, or if they turn up a few days later?

 

Is it just a case of "tough!"?

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So is the +2 days from when you send it?

 

I thought it was 12 days +2 from when they received it.

 

My bad :(

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They'll send it when they like. They don't give a stuff if its late. By that point you'll have disputed the account for nothing. That's what Egg did to me.


Mozzone

_______________

Taking on the bloodsuckers

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Q. Can their failure to supply a subjcet access request be used to dispute an account? or does it have to be a cca request?

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Q. Can their failure to supply a subjcet access request be used to dispute an account? or does it have to be a cca request?

 

Yes, you should also complain to the information commissioners office,


I have no legal training, any knowledge I have has come from this forum, and my own experiences. Always balance up any advice you get with your own common sense.

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The 12 +2 thing is:

 

You send the correspondence.

 

Once it's signed for, the clock starts ticking.

 

From that date, they have 12 working days (not including weekends and public holidays) to draft and send a response to your letter.

 

The +2 days is an extra two working days for their response to reach you in the post (allowing for the time taken by Royal Mail) which makes a total of 14 days from them signing for the letter and you having their response through your letterbox.

 

I hope that clears it up!

 

:)


Please note, I am not professionally qualified in legal matters. Should you have any doubts, you should contact a legal expert.

However, I can and will help with matters regarding payroll as I am fully qualified.

 

If I've helped in any way, you're welcome to click on my "star" and thanks, but I gain the most satisfaction simply by helping/reassuring :O)

 

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