Lowell and Hamptons

[myusername]

I have previously posted about problems with lowell, see this thread. So I have sent them letters before asking for details of the debt, the debt is well over Statue Barred yet around this time every year I get a letter from some part of their group.

 

Todays letter is posted below,

 

 

So this DCA has never ever answered any of my letters sent recorded delivery asking for proof of account and they simply ignore me for about 12 months to start again.

 

Any help and advice is appreiciated

[cerberusalert]

If it's Statute Barred send them this http://www.consumerforums.com/resources/templates-library/86-debt-collectors/599-letter-sent-when-debt-is-statute-barred and if they continue to pursue complain to Trading Standards as they will be in breach of OFT guidelines, see page 9 http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

[ODC]

Typical Clownells BS

 

Full of IFS, Maybes and what they May do

[myusername]

Well this letter is now full of threats about charges against my property as a homeowner. they also sent me a statement of account today. This account is well over statue barred all letters sent to them by myself (recorded delivery) have been ignored and then a further 12 months down the line they start the ball rolling again.

 

[cerberusalert]

Complain to Trading Standards via Consumer Direct http://www.consumerdirect.gov.uk/contact

[myusername]

All logged with Consumer Direct

[sillygirl1]

Both companies are known to chase statute barred debts, when will somebody wake up and realise the Debt Buyers and Sellers Group are villians and need closing down, all the directors should be barred from opening up other companies in the line and as for their pet 'solicitors for rent' there should be a special helpline set up where these abuses can be logged.

[Bazooka Boo]

Wheres James, He'll know what to do.......after all he does work for them.

[Ubiquitious]

Whos is this James clown?

[hollysmum]

Hello! To continue the Lowells theme - can anyone explain to me why they would have searched my credit history at least TEN times in the past five months? The latest was 23 July (I had need to look at my credit report with Experian). Lowells have never sent me anything in writing, so clearly they haven't found what they think they're looking for. It's like they are lying in wait, ready to pounce! Is this quite a normal practice for this bunch of sleazeballs?

[sillygirl1]

Report them to the Information Commissioners office and ask to have all the searches removed from your file, they will be doing this to make sure you have a low score and they are 'alerted' to any type of credit you are applying for, anything from a new mobile phone to a new fridge....

[cerberusalert]

They did the same with my credit file & I don't have any debts let alone any association with those wassocks, unfortunately they are unrecorded searches otherwise I would have Andy's gonads on a plate but nevertheless I have made a complaint to the ICO.

[unclebulgaria67]

They did the same with my credit file & I don't have any debts let alone any association with those wassocks, unfortunately they are unrecorded searches otherwise I would have Andy's gonads on a plate but nevertheless I have made a complaint to the ICO.

 

Makes you think. There must be 40 millions plus credit records live on the CRA's database at the moment. Why make a search on a site team member of CAG ?

 

Is this a coincidence or do Lowells have access to your personal information?

 

I hope the ICO gets to the bottom of why the searches were made, as this does appear to be a clear breach of the DPA.

[cerberusalert]

Is this a coincidence or do Lowells have access to your personal information?

I know more about them than they'll ever know about me.

 

It's all to do with a financial association a bank registered on my credit file, an association which does not and has never existed and is now also subject to an ICO investigation.

[hollysmum]

Outrageous!! I will report them - my credit report should have been clear of problems, but it wasn't, and I wonder if this is why? Ten searches does seem just a tad over the top!!

[sam614]

Wheres James, He'll know what to do.......after all he does work for them.

 

50P bet that he will not respond to this thread,quite selective on which thread to post his wisdom on is james. and if he did would claim that he works for lowell and NOT hamptons.:lol:

[Bazooka Boo]

Ten searches is way beyond any lowlife explanation, not even they could fabricate a valid response to that (even if not read by you) Complain to the ICO is a definite must..

 

50P bet that he will not respond to this thread,quite selective on which thread to post his wisdom on is james. and if he did would claim that he works for lowell and NOT hamptons.:lol:

 

And I thought he was a she? Although he/she still hasn't come back clarify this VERY IMPORTANT matter, of utmost URGENCY, you MUST respond this won't go away you know James/Samantha!!

[hollysmum]

Thanks for that, Bazooka Boo - this has really made me angry, and I wonder how many other people they do this to? I'm going to go on the ICO website right away.

[Bazooka Boo]

http://www.ico.gov.uk/complaints.aspx

[hollysmum]

Since my last note, I've re-read my report, and it's actually FOURTEEN searches they've made since February!! They're going to have to really impress me with a reason for that little lot! Thanks for the link, Bazooka, I'll have a good look.

[Bazooka Boo]

I've tried to have a look for the reference to carrying out so many searches on one account, as usual can't blooming find it, BUT, the people to make the complaint to is the ICO and the CRA for allowing, yet again, their bosom buddies to carry out so many unjustifiable searches, bloody scandalous.

[hollysmum]

Hear, hear, Bazooka! I've filled out the online form with ICO, ready to send off. I noted that on the Experian report it says that these numerous searches are not released to potential lenders, but I'm not convinced, I'm afraid. It doesn't excuse Lowell's behaviour, either. Clearly, the staff at Lowell have nothing better to do with their time! I wonder, too, if they do it just to be downright nosy - a former colleague used to go into the allegedly confidential personnel records and look up things about people when she was bored!! No one liked her, funnily enough......

[hollysmum]

I have just sent off a letter of complaint to Lowell, asking why they have searched my record 14 times in the last 7 months, and asking them to stop doing it, or I will report them to the ICO (I've done that anyway!). I've asked them if they've confused themselves with a credit reference agency, and to reply within 7 days. My partner's not convinced that they'll cause us hassle, but I'm afraid I know better, so I'm prepared for some flak!

[Bazooka Boo]

I'll be very surprised if these undesirables will reply, they have to find someone who can read first!

[hollysmum]

Ha ha! I had forgotten that, Bazooka!!