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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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JSC makes me laugh

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Now self-employed vacancy is not in my contract and now the JSC is now investigating it. The idiots who put the vacancy on the Direct.gov web site do not mention it was a self-employed vacancy and even got the steps to apply completely wrong.


It says to phone up for an interview to apply but when I done a bit of investigation before hand it turns out you do in fact need to send CV, cover letter blah, blah, blah. On the site it mentions these are self-employed vacancies.


Now I have to waste my time writing responding to another form and some how get evidence that it was indeed a self-employed vacancy. The vacancy has now closed and no longer on the web site and now I hope the email I am going to send to this agency will give me confirmation that it’s indeed that this is the case.


Why did the person at the Job Centre Plus take that answer and leave it be. The person at the Job Centre did not question my answer at the time and said it would be ok and left it as that also how comes now after 5 months I see a able person at the Job Centre who not actually gives me some real advice on my search criteria and is actually willing to look at my CVs correctly and not just have a glance at it like last time.


GRRRRR!!!! I am pleased I don't have other benfits to claim for and not living in my own premises. This is crazy.

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I have no idea what the JSC is?


If the vacancy was through the jobcentre then whether it is closed or not doesn't matter because the company and its vacancy history is still available on the jobcentre's LMS system.


It is also fair to point out that providing CV support is not something a jobcentre advisor is expected to do. Someone with experience may do this but others with less experience who could help you may actually harm your chances of finding work. Due to this possible discrepancy, the goverment decided to allow outside organisations (called providers) to take this area on.

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@ Greer totally agree with you about the comments you have stated.


the Job centre actually stopped my benefit for 2 whole weeks as i sent 27 letters off in one week for employment and for all those of you wondering about the Job centre not all of it that bad they do have a habit of covering thier own tracks to protect them self agianst the customer ie people on benefit etc


things i've discovered with the above is to go and buy a dictaphone for everytime you sign on etc and yes you are allowed to record them i have this evidence from thier office after the staff reported me for this but after lots of letter writing and a bit of research they admitted the error and said people are allowed i will find the letter if you or anyone requires it and will post it on here for anybody


also with the job centre if your writing any complaint etc is to write it etc take it to the job centre in person ask the front desk staff to stamp it for acknodlegment then ask them to photocopy it then ask them to sign it which they will do and if possible thier name on it if they refuse ask for higher authority or something they 9 times out of 10 will do this .


they will question why you want it done this way just tell them for proof they recieved it


as they have a bad habit of losing appeals etc that's what i learnt the hard way anyway they only owe me about £1000 so happens to me quite often i'm used to it like may others i guess

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