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I wonder if someone on here can help me..after losing my 18 month HP laptop in a house burglery..I aproached my home contents ins . put in a claim & was supplied with an acer aspire laptop. I was told it had same spec as one that had been stolen.. but when i attempted to turn on bluetooth.(which I had on previous laptop) I found out the bluetooth module is missing..so no bluetooth.. as I have had the laptop for 8 months now..but only just found out that it is not bluetooth enabled. is it to late for me to approach my insurers & put in a complaint..I feel they have not given me like for like..

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You could try. I think you have left it a bit late.

 

The Insurers might pay for the laptop to receive an upgrade.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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if they refuse dont buy a new one from a supermarket they are about £10 for a mini dongle

 

if you look around you can find them on the internet for less than £1.50 including delivery takes a couple weeks to arrive as its going half way around the world mind you

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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The OP has been offered a new laptop.

 

They posted a new post under the Aviva sub folder for some reason.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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sorry unclebulgaria67. I am new on here. dont know my way around as yet..as I said in my last post. insurance appear to agree that laptop should be replaced with bluetooth spec.the acer aspire that I have, can not be adapted.as according to acer tech support The bluetooth wire on the motherboard as not been conected..(usually soldered on). thanks for your help..

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