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    • Hi all, We bought a part to fix our washing machine approx 13 months ago direct from the manufacturer of the washing machine via phone. This part then failed 13 months later, as confirmed by their own engineer, who was sent by the manufacturer (who is also the retailer for the part) FoC. The engineer actually installed a replacement part, the machine came back to life, but they then removed the part used for testing (and ours reinstalled) as "we would be charged for it". The retailer are refusing to replace the part, stating that they only warranty parts for 90 days. When I stated that I believed the Consumer Rights Act gives me longer than that, they insinuated that it did not, and this was repeated by many representatives. AIUI for goods bought more than 6 months ago, I need to get an engineers report to confirm the part has failed? Or that it has failed due to manufacturing issues? Or would the companies own engineers report suffice? Also, does anyone have any other decent contact details for Hotpoint (or the Whirlpool group)? Thanks, GH
    • Thank you for that "read me", It's a lot to digest, lots of legal procedure. There was one thing that I was going to mention to you,  but in one of the conversations in that thread it was mentioned that there may be spies on the Forum,  this is something that I've read quite some time ago in a previous thread. What I had in mind was to wait for the thirty days after their reply to my CCA request and then send the unenforceable letter. I was hoping that an absence of signature could be the Silver Bullet but it seems that there are lot of layers to peel on this Onion.  
    • love the extra £1000 charge for confidentialy there BF   Also OP even if they don't offer OOC it doesn't mean your claim isn't good. I had 3 against EVRi that were heard over the last 3 weeks. They sent me emails asking me to discontinue as I wouldn't win. Went infront of a judge and won all 3.    Just remember the law is on your side. The judges will be aware of this.   Where you can its important to try to point out at the hearing the specific part of the contract they breached. I found this was very helpful and the Judge made reference to it when they gave their judgements and it seemed this was pretty important as once you have identified a specific breach the matter turns straight to liability. From there its a case of pointing out the unlawfullness of their insurance and then that should be it.
    • I know dx and thanks again for yours and others help. I was 99.999% certain last payment was over six years ago if not longer.  👍
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moorcroft


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Guest The Terminator

Name & Registered Office:

AKTIV KAPITAL ASSET INVESTMENTS LIMITED

5-7 GROSVENOR COURT AKTI 7

FOREGATE STREET

CHESTER

CHESHIRE CH1 1HG

Company No. 04269175

 

spacer.gifspacer.gifspacer.gifspacer.gifStatus: Active

Date of Incorporation: 13/08/2001

 

Country of Origin: United Kingdom

Company Type: Private Limited Company

Nature of Business (SIC(03)):

6523 - Other financial intermediation

6713 - Auxiliary financial intermed

Accounting Reference Date: 31/12

Last Accounts Made Up To: 31/12/2005 (FULL)

Next Accounts Due: 31/10/2007

Last Return Made Up To: 13/08/2006

Next Return Due: 10/09/2007

Last Members List: 13/08/2006

Previous Names:Date of changePrevious Name26/10/2001ACTIVE CAPITAL ASSET INVESTMENTS LIMITED30/08/2001FLATPHONE LIMITEDBranch Details There are no branches associated with this company.Oversea Company Info There are no Oversea Details associated with this company.

System Requirements

 

Return to search page

 

There's also two other companies in this group.One is down as a non trading company but as submitted a full set of accounts.Thats strange!

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scouser these loosers from moorcroft do not pay any attention to your rights or letters you send to desist from phoning..if you really must answer the door and are being threatened call the police it is an offence..

i have been dealing with these clowns for about 6 months now as they have been harrassing my mum....they only get to you if you give them airspace or ear space...they are a bunch of chimps that threaten everything and do nothing....they rely on continued harrassment to break people down....if they call dont answer the phone, or pick it up and put it on the tv and leave it for half hour...they soon get bored...do not try to talk to them as they are only interested in getting your cash....

if the situation is that dire and the debt is not in dispute i would apply to the courts for a time order...this should reduce the amount you pay and also is paid to the courts...make sure you complain to the oft about these animals..they need sorting out...contact the trading standards and make an harrassment complaint about them, do not sit quietly and let every authority you can know about the abuse you receive from these chimps...

they flout the laws of debt collection and every one should complain to the authorities and the regulatory bodies about them....but do not let them get to you and do not enter into any conversation with them...i have been paying my mums original creditor each month as the account is in dispute but they refuse to get moorcroft off her back..so we just play games with them and know they are stuffed...they have no powers of entry or any other POWER so just give em the finger....if the debt is in dispute stand your ground...

they have no right to visit your house without giving 48 hrs notice in writing and you have the right to tell them no you are not coming...they are all mouth...good luck and tell your wife not to worry...it is not worth it and that is what they want!!!

the problem is you are made to feel guilty about debt by these bastards...DONT...you have done nothing wrong and they are harrassing you which is an offence.

  • Haha 1

"ALWAYS QUOTE ME AS BEING MISQUOTED" :D

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Guest The Terminator
scouser these loosers from moorcroft do not pay any attention to your rights or letters you send to desist from phoning..if you really must answer the door and are being threatened call the police it is an offence..

i have been dealing with these clowns for about 6 months now as they have been harrassing my mum....they only get to you if you give them airspace or ear space...they are a bunch of chimps that threaten everything and do nothing....they rely on continued harrassment to break people down....if they call dont answer the phone, or pick it up and put it on the tv and leave it for half hour...they soon get bored...do not try to talk to them as they are only interested in getting your cash....

if the situation is that dire and the debt is not in dispute i would apply to the courts for a time order...this should reduce the amount you pay and also is paid to the courts...make sure you complain to the oft about these animals..they need sorting out...contact the trading standards and make an harrassment complaint about them, do not sit quietly and let every authority you can know about the abuse you receive from these chimps...

they flout the laws of debt collection and every one should complain to the authorities and the regulatory bodies about them....but do not let them get to you and do not enter into any conversation with them...i have been paying my mums original creditor each month as the account is in dispute but they refuse to get moorcroft off her back..so we just play games with them and know they are stuffed...they have no powers of entry or any other POWER so just give em the finger....if the debt is in dispute stand your ground...

they have no right to visit your house without giving 48 hrs notice in writing and you have the right to tell them no you are not coming...they are all mouth...good luck and tell your wife not to worry...it is not worth it and that is what they want!!!

the problem is you are made to feel guilty about debt by these bastards...DONT...you have done nothing wrong and they are harrassing you which is an offence.

 

100% agree,

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just to say when searching these companies

 

to be thorough search 3 ways ( you never know what xtra bit of info might turn up) creditgate.co.uk with thw www before ( if i actually type it -- the link takes over and

 

zzz.creditgate.co.uk

 

zzz.ukdata.com ( i have changed "w" to "z" tobreak the link)

 

UK, Europe and International business credit reports, risk scores, annual account and company filings online from UK Data Ltd

 

Business credit checks and Companies House documents instantly online.

 

and the traditional one companies house

 

and on one of the two above if you give them an email address you can track a company .....for free i believe .. so when some new data is added you get an email

 

go get em terminator

  • Haha 1

:cool: sunbathing in juan les pins de temps en temps

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Morning Guys,

Thanks to you, Terminator, Jamesbond,and Fantasy Charges.

 

The input by all 3 is useful, can you re-assure that what I believe is true, if the debt is no longer First National Tricity Finance Ltd debt, and it as move to these fellows Acktive whatsits and Moorcroft or Acktive whatsits cannot produce the required paperwork by the first deadline of 25/12/2006 then they have 30 days still to produce it even though they are breaking the law, and if they do not produce at the end of the second deadline then they can all go for a flying fu%$.

 

I will work on all the complaint letters this week-end ( sorry cannot do it any sooner) as you have suggested Jamesbond. And get them off with haste on Monday. These Moorcroft wan^&%s are really the pits.

I am still waiting to hear from the Halifax about my refusal and court deadline being 28/12/2006.

But as it is xmas approaching I will go to the court Friday and get all the relevant papers so that I can study and take my time in filling them in.

 

Thanks Guys for your help.

 

and now comes the royal greet

 

My wife and I would like to take this opportunity to wish not only the guys who help us through our darkest hours, but to every single member of this fantastic forum. A very Happy Christmas and a Happier New Year.

Keep claiming the right

 

Mikey

 

If you find that I have helped in anyway please click on the scales to left of the screen- Thank you

 

Advice & opinions of Scouser9 are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

 

 

50% Of claim offered by The Halifax 09/12/2006

LBA letter sent 11/12/2006

Refusal in part of Payment sent 12/12/2006

Halifax settled with £4200 agreed amount 27/12/2006

Survey Submitted and Donation Made 02/01/2007

PPI Claim Sent To Halifax 25/11/2008

PPI Claim Halifax Won 31/12/2008

PPI Claim Sent To Carcraft 22/12/2008

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My wife and I would like to take this opportunity to wish not only the guys who help us through our darkest hours, but to every single member of this fantastic forum. A very Happy Christmas and a Happier New Year.

 

Hear, hear, Scouser - they're a brilliant bunch here, aren't they ?

 

And a very happy Christmas and New Year to you and your good lady, too !! :)

 

Bill.

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hi scouser....thanks for the goodwill and the same to you and your family..

the law is quite clear on this matter...they are required to produce that document within twelve working days..if after a further 1 month after that time has expired, they have still not produced the agreement, company have commited an offence...now in my experience this offence seems to carry little weight in the courts and i personally have yet seen any thing done about it...even on complaining to the trading standards...in fact when i applied to have a ccj removed due to non compliance of the cca and no agreement, the judge infact gave the company another 14 days to produce the documentation despite the fact they didnt even turn up at court or respond to any paperwork...he just stated that if the agreement was not produced in 14 days the ccj would be removed and it was...i have just had the same problem with the nasty west over a £20,000 loan of my mums which was missold in its entirety with ppi etc, and they cannot produce the agreement after 5 months...we have ceased payments just last week and have had there final response letter saying the agreement cannot be located..at this point the debt becomes stagnant...they can either find the agreement and apply to the court to enable payment restitution, or attempt to collect through other avenues..but until that agreement is produced before the courts they will have to move hell and high water to get repayment.

you are also within your rights to attempt to reclaim any monies paid to them as they do not hold a correct and proper credit agreement , and if you read laistes very good thread on this and his other postings you will see where i am coming from....it is all down to your moral compass and where you want to finalise the matter...

if you choose to do nothing and any other debt collector attempts to claim the debt, you repeat the proceedure and ask them to produce a true copy of the signed agreement, and away you go again...

if they do recover the agreement they will have to go before a court and explain the reasons for failing to comply with their duties and i have no doubt any judge would take a dim view of this and even if you were forced to repay( quite unlikely) you will be able again to have this done under a time order with the court so you pay only what you can realistically afford..so you are in a win win situation..

if they have not produced the agreement after 12 working days suspend payments to them, that is your right and any attempt at enforcing that debt with out the agreement outside the proper channels is in itself harrassment, dont put up with it, and stand solid...

i know it is difficult because these animals come on strong, but remember they only survive as a business because people give in and pay them, if every one stood their ground moorcroft wouldnt be around..which can only be a good thing.!!

always try to deal with the original creditor, even if they have refferred it to the dcas...if you pay the original creditor it cuts them out of the business and no matter how long they keep pressuring you remember it costs them money to try and upset you, so think positive they are nobodies who can do nothing with out the courts say so...dont encourage these chimps by giving them money you only make them wealth...

if they have purchased the debt you will have little choice but to pay them, but again pay them as little as possible, but remember they are still bound by the laws and still need the required documents to enforce the debt. also check they are not trying to reapply terms and interest on the loan they have brought..

as a last resort which is the cheapest, if there is no dispute on the debt and you have to give them the money, go to the cab and let them deal with it for you...the creditors have to let them take over the debt on your behalf and allow them to manage it at affordable payments from you....again this is time and costs to the dcas and they cannot contact you or harrass you any further once it has been put in the hands of debt management..remember they are trying to worry you to make you pay....you have done nothing wrong so dont even loose sleep over it....happy christmas to you both....007

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"ALWAYS QUOTE ME AS BEING MISQUOTED" :D

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Thanks for that Jamesbond, I am watching the calender at the moment so I will keep you all informed on this thread with thanks

 

Is there any written complaint sections already in place here as I cannot find any

 

Thanks again

Mikey

Keep claiming the right

 

Mikey

 

If you find that I have helped in anyway please click on the scales to left of the screen- Thank you

 

Advice & opinions of Scouser9 are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

 

 

50% Of claim offered by The Halifax 09/12/2006

LBA letter sent 11/12/2006

Refusal in part of Payment sent 12/12/2006

Halifax settled with £4200 agreed amount 27/12/2006

Survey Submitted and Donation Made 02/01/2007

PPI Claim Sent To Halifax 25/11/2008

PPI Claim Halifax Won 31/12/2008

PPI Claim Sent To Carcraft 22/12/2008

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Thanks for the Christmas wishes Bill-K and jamesbond.

 

Lets all hope the new year brings everything we need to beat these bas&^%$£

 

Mikey

Keep claiming the right

 

Mikey

 

If you find that I have helped in anyway please click on the scales to left of the screen- Thank you

 

Advice & opinions of Scouser9 are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

 

 

50% Of claim offered by The Halifax 09/12/2006

LBA letter sent 11/12/2006

Refusal in part of Payment sent 12/12/2006

Halifax settled with £4200 agreed amount 27/12/2006

Survey Submitted and Donation Made 02/01/2007

PPI Claim Sent To Halifax 25/11/2008

PPI Claim Halifax Won 31/12/2008

PPI Claim Sent To Carcraft 22/12/2008

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2007 is already turning into the year the DCA's get their come uppance :D

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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Guest The Terminator
2007 is already turning into the year the DCA's get their come uppance :D

 

And the banks:lol:

 

The Terminator wishes everyone on the forum a very Merry Christmas and an even more prosporus New Year.;)

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Hi Gang

Just to keep updating you, a letter from Moorcroft concerning my CCA request.

 

Dear Mr Scouser9

 

Re: Debt

 

I write in response to your recent correspondence dated 14th Dec 2006, I write to advise that we have requested a copy of the agreement, this will be sent to you within the next 4 weeks.

 

However if you are unhappy with the information provided please contact us by return ( or in any event prior to the above date).

 

yours sincerely (Not a readable signature)

 

Accounts Manager

 

Now guys you notice it says copy within 4 weeks, am I wrong in believing that it must be the original letter, and not a copy.

And as in my previous threads the debt now belongs to Aktiv Assets, so why are they telling me this when they are just collectors.

I am getting a little confused who's who around these people,

Now do I have 30 days to wait until they produce this document or can I move on.

 

 

Keep claiming the right

 

And thanks again

 

Mikey

 

S.A.R. Handed In to Halifax 13/11/06:wink:

S.A.R. Handed In To Abbey 17/11/06:wink:

Request for Payment Sent to Halifax 29/11/06:wink:

50% Of claim offered by The Halifax 09/12/2006:-|

LBA letter sent 11/12/2006:wink:

Refusal in part of Payment sent 12/12/2006

Reply from Abbey as above Recieved 12/12/2006

S.A.R. request sent to Moorcroft via Recorded 13/12/2006

Keep claiming the right

 

Mikey

 

If you find that I have helped in anyway please click on the scales to left of the screen- Thank you

 

Advice & opinions of Scouser9 are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

 

 

50% Of claim offered by The Halifax 09/12/2006

LBA letter sent 11/12/2006

Refusal in part of Payment sent 12/12/2006

Halifax settled with £4200 agreed amount 27/12/2006

Survey Submitted and Donation Made 02/01/2007

PPI Claim Sent To Halifax 25/11/2008

PPI Claim Halifax Won 31/12/2008

PPI Claim Sent To Carcraft 22/12/2008

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hi..as far as i am aware morcroft and aktiv pis$ in the same pot...do not pay any money to them..wait until you have received the document and substantiated its correctness and that the full debt liability is owed. remember they are in breach of the cca until that document is forthcoming... there are some concerns surrounding this matter as to if they have to supply a true signed copy or an unsigned copy of the terms and agreements..stand your ground and do not accept anything less than a true signed copy...if they have it they will produce it as it would look silly if it got to court on the grounds they refused to supply the said full document copy. keep us posted..remember the timescale is still applicable and they must honour it.if they produce it outside the timescale stand your ground...keep us posted..

007 :D

"ALWAYS QUOTE ME AS BEING MISQUOTED" :D

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hi jon...unfortunately the judge who was hearing the case was severly disabled and to be honest i could not understand what was being said to me, and much discussion was not entered into, plus i believe it was predecided before i got in there anyway.

so l waited each time to read the letters you receive afterwards outlining the actions the courts have undertaken.

not ideal i know but he seemed a kind very clever man.

"ALWAYS QUOTE ME AS BEING MISQUOTED" :D

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Hi All

Sorry and perhaps i have missed something but if Scouser9 posted his CCA request on the 13th Dec it wont be deemed served untill 15th Dec then 12 working days is 4th Jan so he must keep up payments till then.

Please thump me if im wrong.

AL:oops:

-------------------------

CAPITAL ONE * SETTLED*31st Oct 06

HBOS *SETTLED* 8th Oct 06

WOOLWICH *SETTLED*12thJan2007

Monument (Barclays) *SETTLED*10thMar2007

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Hi E28,

 

Tell me plz how do you work out the 4th of Jan and then I will work to that timescale.

 

Thanks

Mikey

Keep claiming the right

 

Mikey

 

If you find that I have helped in anyway please click on the scales to left of the screen- Thank you

 

Advice & opinions of Scouser9 are offered informally, without any assumption of liability. Use your own judgment. Seek advice of a qualified and insured professional if you have any doubts.

 

 

50% Of claim offered by The Halifax 09/12/2006

LBA letter sent 11/12/2006

Refusal in part of Payment sent 12/12/2006

Halifax settled with £4200 agreed amount 27/12/2006

Survey Submitted and Donation Made 02/01/2007

PPI Claim Sent To Halifax 25/11/2008

PPI Claim Halifax Won 31/12/2008

PPI Claim Sent To Carcraft 22/12/2008

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Hi E28,

 

Tell me plz how do you work out the 4th of Jan and then I will work to that timescale.

 

Thanks

Mikey

Pardon my butting in Scouser, but I think bigAl was taking a working day as being any day Mon-Fri, and which is not a bank holiday. So, I think we count Dec. 13,14,15,18,19,20,21,22,27,28 & 29. Then Jan 3. That makes 12 whole days, so Jan 4 would be the deadline. How's that sound ?

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What does the following term mean as used in the CCA letter?

 

" Furthermore you are reminded that under s78 sub section (6) whilst the default continues you are not entitled to enforce the agreement in law"

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