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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Re: Simply Be - Reliable Collections


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Hi all,

 

I'm having some difficulties with simply be and reliable collections as are a lot of other people.

 

I've had my account with simply be for about 5 years. It was only about 18 months ago I ever missed a payment. I suffered identity theft and lost my job and home, and I'm now not working due to a health condition. The interest on the account is killing me. I was paying £40 a month, which was difficult, but I thought I was getting somewhere. When I looked at my subsequent bills I saw that over half of that was interest and charges. They've now passed my debt to reliable collections. I have no experience with this kind of thing. I'm 25 and I've never defaulted on anything before and I have a feeling they're railroading me. I've agreed with reliable collections to pay £45 a month, direct debit, and simply be have cut my account off. However, when I received a letter recently, it said that I'm still being charged interest on the debt, even though its now with a collection agency. I really don't understand what I can do, or even how to go about it. Can I get them to stop the credit interest? or freeze it? The debt has gone up to over £1000 now, and I don't even have a breakdown of where that sum comes from.

 

Please, I need some help. I'm drowning, and it feels like I'll never get this debt paid off.

 

Thanks for your time everyone.

 

Tillyoulostme

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cca them

the charges can all be reclaimed plus intererst!

 

what about ppi too?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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We crossed posts.

 

If you have been speaking on the phone to them, stop it.

 

If they send you a CCA (Consumer credit agrement, the thing you signed) remove your personal details and post it here for us to go over. If they do not send anything after 14 days* then stop ALL payments. You are legally entitled to do this untill they provide the paperwork.

 

If and when they do provide you with something enforcable then Im assuming your on JSA or some other benefit as your not working, tell them, not ask them.... Tell them you will be paying £5 month untill you have sorted yourself out.

Its your money and no debt collector can tell you how to spend it. The have no legal powers, they prey on people thinking they are all powerfull. THEY ARE NOT.

 

 

 

 

*Its actually 12 days + 2 for the postman to deliver.

Edited by ashmk
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If you are 100% sure you did not sign anything on paper or tick an online tickbox then its game, set and match to you.

 

They have nothing on you and can do nothing to you but follow the process and do it properly with the CCA letter.

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I definitely didn't sign anything. They sent me a threatening letter and I called them up to try and explain. I wasn't told that the interest would carry on and I wasn't sent anything through the post. All they did was set up my direct debit and asked me to pay £2.00 which I did. They then told me to make another payment of £43 before the 31st July, and the direct debit would start on the 21st August. However, I checked with my bank this morning and they took the £43 I paid over the phone a few days ago, and have now taken another £45 yesterday (the 28th of July).

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CCA request as above, in the meantime stop the DD and set up a standing order for £1 a month. If you are not working because of ill health that is what you should be paying. When they fail to comply with your request after the 12 days you can stop payment. After a few threatening letters they should eventually capitulate with a letter like this LINK. All you need to do then is write to them confirming you will not be paying because they have no agreement, then wait 6 years and you'll have a clean credit file and they will "be simply gone".

Edited by count orlok
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phone your bank

cancel your card NOW [tell them its been lost]

 

and get that 2nd payment back under the dd guarantee as you were not informed by LETTER that the vaue [£43] would change.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

 

and get that 2nd payment back under the dd guarantee as you were not informed by LETTER that the vaue [£43] would change.

 

dx

 

 

You speak to the bank about the refund to. Tell them you are protected by the direct debit guarantee and the bank must give you a full refund. None of this wait for the investigation rubbish. The bank must refund you instantly.

 

See here for more on the direct debit guarantee

 

 

You have given Reliable Collections the freedom to dip into your bank account when they please and as you see they have done just that and stolen money from your bank account.

 

Cancel the Direct Debit and card NOW.

Edited by ashmk
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I definitely didn't sign anything. They sent me a threatening letter and I called them up to try and explain. I wasn't told that the interest would carry on and I wasn't sent anything through the post. All they did was set up my direct debit and asked me to pay £2.00 which I did. They then told me to make another payment of £43 before the 31st July, and the direct debit would start on the 21st August. However, I checked with my bank this morning and they took the £43 I paid over the phone a few days ago, and have now taken another £45 yesterday (the 28th of July).

 

"tiss" a pity you did not post hear earlier, we could have warned you, and you would have saved £90 Which I am sure could have been put to a better use than paying them. Unfortunately even without any right for them to take it, it would be seen as a gift in the same way as their gift to you.

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They did the same to me. I had approx £300 debt with them but owed £790 altogether thanks to interest. In the end, i CCA'd them, turns out they have no agreement so i stopped paying. Just in a battle now to get them to remove the cheeky default they added to my credit file.

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  • 4 weeks later...

Hi all :)

 

So, I CCA'd them, and got a letter back yesterday morning. I was just wondering what I should do from here. The letter states that "when responding to a section 78 request, a lender does not have to provide a photocopy or literal copy of the executed agreement nor provide a copy bearing or some other proof of the customer's actual signature" they also state that they've enclosed a true copy of my agreement, and the T&C's "to which you have agreed".

 

They also don't have a start date for the account, it just says the account was originally "opened on {my name here} as a personal credit account.

 

I looked at the 'True Copy' and it has my new address on it, not the address I was at when the account was opened, and no signature of mine, though they've asked me to sign it and send it back, which obviously, I've got no intention of doing.

 

Funnily, the letter comes from Simply yours, and not reliable collections, as I would have expected, as the letter was recorded delivery to Reliable Collections.

 

Can anyone help?

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Hi everyone,

 

I've been having some real issues with Simply be/yours and reliable collections. Thanks to the amazing advice I received here, I CCA'd them. I just have no idea where to go from here. I was advised to CCA them as the debt on the account had grown so much that I really couldn't cope due to the piling on of interest. I also didn't sign anything in agreement with them, or with reliable collections who took an unauthorised amount from my account, but which I got back with the direct debit guarantee through my bank. I sent a letter, recorded delivery, not-signed by hand, with a £1 postal order, to the two different addresses I received for reliable collections, and I got a letter back yesterday morning. I was just wondering what I should do from here. The letter states that "when responding to a section 78 request, a lender does not have to provide a photocopy or literal copy of the executed agreement nor provide a copy bearing or some other proof of the customer's actual

signature
link3.gif
" they also state that they've enclosed a true copy of my agreement, and the T&C's "to which you have agreed".

 

They also don't have a start date for the account, it just says the account was originally "opened on {my name here} as a personal credit account."

 

I looked at the 'True Copy' and it has my new address on it, not the address I was at when the account was opened, and no signature of mine, though they've asked me to sign it and send it back, which obviously, I've got no intention of doing.

 

Funnily, the letter comes from Simply yours, and not reliable collections, as I would have expected, as the letter was recorded delivery to Reliable Collections.

 

Can anyone help?

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Any possibility you can scan and post it up on here but PLEASE ensure you remove all ID, addresses, bar codes, ref numbers, etc, by the sounds of it it is simply one they have made up to fit their circumstances, but would really need to have sight of it before committing any advice.

 

The first part of their reply is indicative of them not having anything to legally enforce this, and they are hoping you won't have a clue about your rights, WRONG! Your a member of CAG and anything they can do we can do better!

Correct they don't have to supply the actual copy, nor do they have to provide signatures, but you have to ask yourself, if they are chasing you for money they say you owe them, then would'nt it be prudent of them to supply you with a photocopy of the 'actual' agreement?

 

I'm feeling an account in dispute letter coming on here, un-reliable collection would have passed it onto Simply, that is if they are not one of the same..

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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They may not have to show you the actual copy but they have to show a court the real thing, so as BB points out, why not just provide an actual copy and save all the bother?

Mabey, and Im just throwing some ideas about here but mabey because the document does not exist. After all this is 'Reliable' Collections we are talking about here and I cannot recall a single enforceable debt these clowns have ever chased. Still post it up, theres always a first.

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Two threads merged.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi guys,

 

thanks again for all the help, I've never had this type of trouble before and I'm really grateful.

 

I've scanned, and now I'm uploading what was sent to me. The credit agreement had two copies, the one I've scanned, and an identical one with my name and address (NOT the address I was at when the account was opened) and the letter I received with it. In it, it claims all charges were suspended, but this isn't true as my latest statement had credit charges listed on it.

 

Any help would be great. Thanks again.

img001.jpg

img002.jpg

Edited by tillyoulostme
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hehe

your img001 is just what my mrs has got in the post after i challenged their unlawful charges..........

 

seems like they never asked her to sign a contract when she took out the catalogue...

 

interesting predicurment ..

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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