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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Need some Advice Please on Motability and DVLA


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Hi,

 

A Few Months ago I was so happy that I got my Licence back to drive again after a years wait and the DVLA did all their investigations and I`m on a temporary Licence so I went and got myself a brand new WAV car *Wheelchair accessible!).

About seven months ago I transfered to new GP and to cut a story short I did not have proper Care in place for my needs and so I was not controlled by my medication for Narcolepsy and thus I had a letter today from the DVLA stating that they have had further information stating I am not stable with my Narcolepsy this is not true since then I had to fight so hard with the help of my local MP to get 24hr care in place, and so I haven`t had to call the paramedics out or the Drs in the last seven months I do not know what to do,

They are asking for my licence back as it has been revoked, but they also say that if I can provide them with Medical Evidence that I reach their standards on driving with Narcolepsy then they will reconsider.

 

I am going into the Sleep Clinic to have a full proper examination and I have everything crossed that on the 2nd of August that I will have a letter from a Consultant which I believe it carries more weight with the DVLA to say that I am stable and have been for some time but needed a little help in the periods when the medication runs out of its daily time limit!

 

Sorry for rambling on, the Question is do I have to give up my Motability Car?

 

at 230 am I sure have made an essay I do hope its understandable as well for this time of the morning.

 

Angelstorm.:-x

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