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    • Ok. Thanks.  I will put my head to this now.
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    • Thank you for the response; I'm very grateful for the help and i'm open to all feedback. I'm afraid I don't understand what is meant by properly declared and valued? On the Evri app, when completing the process of sending a parcel, I did declare that I was sending a 'watch' and gave the full value of the watch (£429.99). I'm not an online seller if that helps. The parcel contained my own personal watch; a Garmin which cost £474.99 (inclusive of 'protect plus insurance' from John Lewis of £45). The £45 Protect Plus insurance from John Lewis covers the Garmin watch, and as they have lost it, it is no longer valid. So i'm adding that to the total claim.  It was a birthday gift bought for me this Jan/Feb by my partner.    Re: understanding of Parcel delivery insurance; "Part 1 Chapter 4 of the Consumer Rights Act 2015 means I have a legal right to expect that any service I’ve paid for should be carried out with reasonable care and skill". So I understood from this that I have rights under the Consumer Rights Act 2015 that protect me, regardless of not choosing to purchase their insurance protection.        
    • HI all, I work for a company who offers a review service for large companies, whereby customers can review products and/or services and the reviews appear on the companies own site My job, along with roughly 10 others, is to moderate those reviews. We're all on a zero hours contract, we do work as and when it's available. The way the system works is for every 120 reviews we moderate, we get paid the equivalent of the basic minimum wage, so £11.44 per 120 reviews. If this were a steady supply of reviews, it could be a decent income, but it's not, so you end up spending a lot of time doing nothing and not being paid for it, such is life For the last 3 months or so they've had an issue whereby a lot of reviews were duplicated up to 15 times and we were told to moderate those as we would normal reviews, You can imagine how many reviews we've been having to moderate, my moderated review count was probably around 4x the number I normally do, almost throughout the entirety of June this was going on for. being quite excited about the prospect of a boost in income, to me and other mods surprise and shock, we're not being paid for all those extra hours and work done, for the past 3 months when the issue started.. We're only being paid for the non duplicate reviews, plus 5% on top. In my case, instead of receiving around £1500ish for the month of June, I'm only receiving around £500 I mean, I get it, marking each of these duplicates was very quick/easy, as it was a repeat decision from the previous 14, but to let us do all that work and not pay us for it?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot Merry-Go-Round

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Hi Guys


Just a little help needed with Cabot..


To Sum Up.


I had a Car from GMAC Finance, I moved house back in 2005 and informed GMAC that I was moving, I recieved a letter form them confirming of my new address, everything was fine, I was unemployed for a short period, 8 weeks or so, I sent GMAC a letter they did not respond-anyway they took me to court and the Judge order that I pay £450 every month to a named SOL working for GMAC, on top was the court costs-I paid this until one month i got told "we cannot accept the payment as we do not work for them anymore", I explained that I had one payment left, they sent me a statement of accounts, whitch stated I owe 0, nothing..so i called up GMAC, i was told sorry we sold the account, i asked whom "we cannot say"...stumped. I called the SOL, I was told that I have to wait for the new SOL to be intouch...So I waited.


Then I get a demand from Cabot for the sum i had left from GMAC, I told them to go F**k themselves. I looked in to this and sent in a SAR at the same time i made a complaint to the FO..My case was looked in to by them.


Now, cutting the story short, Cabot did not send me a Letter of Assigment, I then recieved after three months my SAR, basicly crap,its all template letters this and that, in it was a "so called" undated copy of the LoA..


I found that the FO is a complete was of time, some robot tells me the charges before some date in 2007 cannot be acted on, blar blar..


GMAC had put on a load of seeker charges and so called letters and phone calls-i never recieved anything form them. They then took me to court made me pay the loan and the charges and the court cost and sold the account to Cabot before the final payment, but I over paid (i have the account payments). I wrote a letter to the court to ask if it could be added to my court papers for the judge, explaining what GMAC had done.


I have now recieved a letter before action from Cabot, stating that i owe more than 4500, jesus...and they are going to take me to court if i do not settle within 14 days.


I still have the paperwork from last year...


Can anyone explain to me how this bunch of moorons sleep at night?


I would also like to know what I should state in the reply to the fine toilet paper the call a letter?


I really thought that this would be over after sending them a copy of the account summer showing "0"...




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Personally, I would defend ALL and let them take me to court, sounds like all your ducks are in a row here,

So go to court, counterclaim for all those charges they sneaked in. also then complain to FOS etc about this as well.

Youve all the proof you need to show the court how vexatious they are.

Then hit THEM for costs.



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Thanks for the reply. I did contact The FOS, they would only go back to 2007 as some act stops them??? no idea what act they have, they contacted GMAC. they sold the dept on to Cabot, I then got a letter back stating they cannot act in this case???


Cabot did get a copy of the account showing 0 last year (about this time), I asked them on what basis i owe that amount-the reply "charges to the account"- I asked for a brake down of all charges to said account, they did not reply, so I wrote them another letter stating that as far as i'm concerned you have not replyied and i consider the issue closed, (i did state not to contact me ever again on this issue)...I recieved a reply atating that they would look at the account-that was it.. now they want to start playing again, I recieved a threat "o" gram.


Now, i was taken to court by GMAC cos they tried to take the car back, I less than a year left, the Judge order that i pay every month + court costs and charges to the account, What i don't get is if the court order me to pay a sol, why GMAC sold the account against the court order, can they do this?


Sorry to woffle on, but i don't want to pay three grand on rip of charges..




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Well, if its already as part of court ordered payments, and as youve paid it all, they really cant have another go can they.

Tell them to F*** off in whatever language you choose, and if not, then you will apply costs to investigate their claims

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Well, if its already as part of court ordered payments, and as youve paid it all, they really cant have another go can they.

Tell them to F*** off in whatever language you choose, and if not, then you will apply costs to investigate their claims



Cheers buddy, thats what i thought, i'll let them hang themselves, i still have all the paperwork, and i know where there's a high tower i could climb....(to tell you the truth, I did tell them to F**k off at the end of a letter_i also called them a bunch of C***S and F**kwitts) but I feel guilty now, they where so nice......:-)




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