Jump to content


Distance selling regulations (DSR) - When does the 7 days begin/end?


Please note that this topic has not had any new posts for the last 3711 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

If I received an item on Monday, when is the latest I can send a request for a refund under DSR?

From what I've read it's 7 working days starting from the day after delivery, so that means I have 'till the end of Wednesday? The UK's Distance Selling Regulations | OUT-LAW.COM by Pinsent Masons LLP

 

oft says

The time limits for cancellation are as follows- seven working days (not including weekends or bank

holidays) after the day on which they receive the goods

Is that how you guys understand it?
Link to post
Share on other sites

The time starts the day after you receive if and must be rejected by the end of the 7th working day.

So if you receive it on Monday it must be rejected by Wednesday the following week.

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...